Designing for the technical reality of an application. A rallying cry for greater collaboration between UX and departments "in the trenches".
Video of the presentation at PhillyCHI's 2015 UX Show & Tell: https://www.periscope.tv/w/1vOGwbXePqEKB
3. UX Needs to
Get Real
Most websites and apps
have content that changes.
4. Lots and lots!
Websites on the WWW
100%
Have variable content
~ 17,000,000
Use a CMS
Source: trends.builtwith.com/cms
5. Poor collaboration
is a UX problem
When I dealt with designs
that had their head in the clouds.
6. Poor operations
is a UX problem
Bad data, workflows, and communications
creates poorer experiences.
7. Whenever possible, we should design
with . . .
▣ Real Content
▣ Real Data
▣ Real Collaboration (with your Development,
QA, Support, and Operations colleagues)
8. Ask what happens when . . .
▣ Content is shorter or longer?
▣ Data or content is missing?
▣ The data or workflow can’t support the
feature, widget, or interaction?
▣ Sh!t goes wrong?
9. Expand your scope of empathy and collaboration. Focus
equally on designing for your users and your system.
Let’s avoid this.