Is Social Media hype or a viable outlet for business and nonprofits.

1. Social Media - Why All the Hype?

2. Who is CITI?

5. Conquering Social Media

6. Know Yourself

7. Start Small

8. Listen First

9. Know Your Audience

10. Where is Your Audience? Facebook Source: http://www.ignitesocialmedia.com/2008-social-network-analysis-report/

11. Where is Your Audience? Twitter Source: http://www.ignitesocialmedia.com/2008-social-network-analysis-report/

12. Where is Your Audience? MySpace Source: http://www.ignitesocialmedia.com/2008-social-network-analysis-report/

13. Be Consistent

15. Analyze This!

17. Glennette Clark Online Strategist 202-234-1600 x209 [email_address] Sean Speer Sales Associate 202-234-1600 x331 [email_address]