6. “I really think that the way companies
implement business processes,
organisational change, & IT-driven
innovation, is what differentiates the
leaders from the laggers.”!
Erik Brynjolfsson. MIT Sloan Management Review, !
Spring 2010
7. How do we maximise
our R&D Investment?
• Global business
• Multiple suppliers
with expertise
• High competition
• Time critical
8. How do we maximise
our R&D expertise?
• Entrepreneurial leader
• Innovation Days
• Won over hearts & minds
• ‘Open Innovation’
campaign with suppliers =
90 new ideas
9. How do we turn data
into Information?
• NHS organisation
• 115 days to
transfer patient
activity data into
management
reports
• Slow, cumbersome
planning
10. How do we turn data
into Information?
• IT Team led agile
development of
customisable
dashboard platform
• Time to report cut
to 5 days
• Widely adopted
within 18 months
11. How do we help our business
colleagues to innovate?
• Global Airline
• High dependence
on paper-based
compliance forms
• Slow, complicated
data capture,
including safety
critical information
12. How do we help our business
colleagues to innovate?
• IT Team
experimented with
touch pad devices
• Idea generation
session with Cabin &
Flight crews
• In-house App store
for data capture on
the fly
19. Successful Innovation Requires IT Leadership
• Envisioning Future Trends
• Experimentation
• Engaging with users
• Embedded in strategy
• Empowered IT Teams
20. Innovation Debate
• How well does your
organisation innovate?
• Examples of good
practice?
• What scope is there for
IT leaders to improve
Innovation capability?