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IT-enabled Business     Alison Freer
          Innovation
   23rd March 2012
Innovation is the New ‘New’
Overview:
Innovation: what, why & who?

Innovation success factors?

IT as enablers & leaders.
The best Innovators have been
    innovating for years…
Innovation =

… ideas successfully applied

… invention + exploitation +
persistence
“I really think that the way companies
implement business processes,
organisational change, & IT-driven
innovation, is what differentiates the
leaders from the laggers.”!

Erik Brynjolfsson. MIT Sloan Management Review, !
Spring 2010
How do we maximise
our R&D Investment?

• Global business

• Multiple suppliers
  with expertise

• High competition

• Time critical
How do we maximise
our R&D expertise?

• Entrepreneurial leader

• Innovation Days

• Won over hearts & minds 

• ‘Open Innovation’
  campaign with suppliers =
  90 new ideas
How do we turn data
into Information?

• NHS organisation

• 115 days to
  transfer patient
  activity data into
  management
  reports

• Slow, cumbersome
  planning
How do we turn data
into Information?

• IT Team led agile
  development of
  customisable
  dashboard platform

• Time to report cut
  to 5 days

• Widely adopted
  within 18 months
How do we help our business
colleagues to innovate?

• Global Airline

• High dependence
  on paper-based
  compliance forms

• Slow, complicated
  data capture,
  including safety
  critical information
How do we help our business
 colleagues to innovate?

• IT Team
  experimented with
  touch pad devices

• Idea generation
  session with Cabin &
  Flight crews

• In-house App store
  for data capture on
  the fly
Successful Innovation Engages the Crowd
Successful Innovation Requires a Toolkit
Successful Innovation is Enabled by IT

 •  IT & Business strategies
    aligned

 •  Collaborative Platforms

 •  Scope for exploration &
    experimentation
Successful Innovation is ‘Open’

•  IBM ‘Idea Jam’

•  40,000 ideas

•  10 new business ventures

•  $300M new revenue in 2
   years
Successful Innovation has Clear Sponsorship
•  Idea Portfolio Manager


•  Global Head of Collective Intelligence


•  Chief Growth Officer


•  Chief Innovation Officer


•  Chief Inspiration Officer


•  Chief Imagination Officer


•  Chief Detonator


•  Chief Lizard Wrangler
Successful Innovation Requires Diversity

 •  Demographics

 •  Personalities

 •  Experience

 •  Sectors

 •  Life
Successful Innovation Requires IT Leadership

 •  Envisioning Future Trends

 •  Experimentation

 •  Engaging with users

 •  Embedded in strategy

 •  Empowered IT Teams
Innovation Debate

•  How well does your
   organisation innovate?

•  Examples of good
   practice?

•  What scope is there for
   IT leaders to improve
   Innovation capability?
Contacts



alison@leadandtransformit.com

www.leadandtransformit.com

Photography credits:
Alison Freer Instagram
www.redboatcreative.com 
Google Images

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BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

  • 1. IT-enabled Business Alison Freer Innovation 23rd March 2012
  • 2. Innovation is the New ‘New’
  • 3. Overview: Innovation: what, why & who? Innovation success factors? IT as enablers & leaders.
  • 4. The best Innovators have been innovating for years…
  • 5. Innovation = … ideas successfully applied … invention + exploitation + persistence
  • 6. “I really think that the way companies implement business processes, organisational change, & IT-driven innovation, is what differentiates the leaders from the laggers.”! Erik Brynjolfsson. MIT Sloan Management Review, ! Spring 2010
  • 7. How do we maximise our R&D Investment? • Global business • Multiple suppliers with expertise • High competition • Time critical
  • 8. How do we maximise our R&D expertise? • Entrepreneurial leader • Innovation Days • Won over hearts & minds • ‘Open Innovation’ campaign with suppliers = 90 new ideas
  • 9. How do we turn data into Information? • NHS organisation • 115 days to transfer patient activity data into management reports • Slow, cumbersome planning
  • 10. How do we turn data into Information? • IT Team led agile development of customisable dashboard platform • Time to report cut to 5 days • Widely adopted within 18 months
  • 11. How do we help our business colleagues to innovate? • Global Airline • High dependence on paper-based compliance forms • Slow, complicated data capture, including safety critical information
  • 12. How do we help our business colleagues to innovate? • IT Team experimented with touch pad devices • Idea generation session with Cabin & Flight crews • In-house App store for data capture on the fly
  • 15. Successful Innovation is Enabled by IT •  IT & Business strategies aligned •  Collaborative Platforms •  Scope for exploration & experimentation
  • 16. Successful Innovation is ‘Open’ •  IBM ‘Idea Jam’ •  40,000 ideas •  10 new business ventures •  $300M new revenue in 2 years
  • 17. Successful Innovation has Clear Sponsorship •  Idea Portfolio Manager •  Global Head of Collective Intelligence •  Chief Growth Officer •  Chief Innovation Officer •  Chief Inspiration Officer •  Chief Imagination Officer •  Chief Detonator •  Chief Lizard Wrangler
  • 18. Successful Innovation Requires Diversity •  Demographics •  Personalities •  Experience •  Sectors •  Life
  • 19. Successful Innovation Requires IT Leadership •  Envisioning Future Trends •  Experimentation •  Engaging with users •  Embedded in strategy •  Empowered IT Teams
  • 20. Innovation Debate •  How well does your organisation innovate? •  Examples of good practice? •  What scope is there for IT leaders to improve Innovation capability?