Check out this deck about change facilitation management, offering some insight from some key voices in business. For more leadership and management tips, visit http://www.leadstrat.com!

1. F A C I L I T A T I N G
C H A N G E
good, bad, and ugly
THE 5 SUPERPOWERS
OF

2. UNDERSTAND THE
POWER OF PERSPECTIVE
ONE
"Since we cannot change reality, let
us change the eyes which see
reality."
-- Nikos Kazantzakis
Chip Heath, in Switch, tells the story of hotel maids
who clean 15 rooms per day: lifting, scrubbing, and
pushing carts. In short, exercising. Yet, 67% of them
reported seldom exercising.
Add a little bit of body text
They were already exercise
superstars!

3. HARNESS THE
POWER OF
CREATIVE PROBLEM SOLVING
TWO
"Change is the law of life. And those who look
only to the past or present are certain to miss
the future."
-- John F. Kennedy
Tim Brown, in Change by Design, highlights some of the greatest
problems of history: delivering fresh water to imperial Rome,
running a rail line through Great Britain, vaulting the dome of the
Florence Cathedral.
Problemsolversleveragedthe
challengetoinspire.

4. USE THE POWER OF
AN OUTSIDE PERSPECTIVE
THREE
"The view from the top is totally distorted. If you
only spend time with your directs, you have no
perspective on what's really going on."
--Dick Costolo
Michael Wilkinson, in The Secrets of Facilitation, defines the role of
the facilitator as a guide, bridge builder, and taskmaster. When you
have a decision that needs to be made or you want to try a new
protocol, finding an outside facilitator or consultant might be the
best option.
Everyoneshouldunderstandhowthey're
vestedinthechange.

5. FIND POWER IN
PUTTING PEOPLE FIRST
FOUR
"The greatest danger in times of
turbulence is not the turbulence--it is to
act with yesterday's logic."
--Peter Drucker
In Change Management: The People Side of Change, Hiatt and Creasey recognize that
organizational outcomes are a collective result of individual change. Understanding that,
change management shouldn't be about mitigating loss.
Frameworksengagetheenergyof
employeesaroundsharedvision!

6. POWER UP AND
PLAN
FIVE
"Change is hard because people wear themselves
out. And that's the second surprise about change:
What looks like laziness is often exhaustion."
--Chip Heath
Akeyquestionis"HowcanIframethissituation
soitbringsoutthegoodinpeople?"
Whether a change is small or large, the key to successful
change management is . . . managing it! Though you want
to enlist the talents of the staff, a change manager should
have a plan of how each step of the change will happen.

7. RESOURCES
Leading Change by
John Kotter
Switch: How to Change
Things When Change is
Hard by Chip Heath
Change by
Design by Tim Brown
The Secrets of
Facilitation by Michael
Wilkinson
Change Management:
The People Side of
Change by Jeffrey Hiatt
and Timothy Creasey
For more leadership tips and resources,
visit leadstrat.com!