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1© Scaled Agile, Inc.
’
Introducing SAFe 5.0 the operating system for Business Agility
V5preview.scaledagileframework.com
2© Scaled Agile, Inc.
SAFe 5.0 brings the focus back
to what it takes to bring great
solutions to the marketplace.
3© Scaled Agile, Inc.
Achieving a state of business agility means
that the entire organization—not just
development—is engaged in continually and
proactively delivering innovative business
solutions faster than the competition.
4© Scaled Agile, Inc.
Business Agility requires
technical agility and
a business-level commitment to
product and value stream
thinking.
And it requires that everyone
involved in delivering
business solutions use Lean
and Agile practices.
5© Scaled Agile, Inc. 5© Scaled Agile, Inc.
Big Picture Highlights
6© Scaled Agile, Inc.
New focus on business agility
7© Scaled Agile, Inc.
Competencies and the spanning palette
8© Scaled Agile, Inc.
Two new core competencies
9© Scaled Agile, Inc.
Renamed and expanded two competencies
Previously
‘Business Solutions
and Lean Systems
Engineering’
Previously ‘DevOps and
Release on Demand’
10© Scaled Agile, Inc.
New SAFe Overview tab
11© Scaled Agile, Inc. 11© Scaled Agile, Inc.
The Seven Competencies of Business Agility
12© Scaled Agile, Inc.
Seven Core Competencies of Business Agility
13© Scaled Agile, Inc.
Why Team and
Technical Agility?
Agile teams and teams of Agile
teams create and support the
business solutions that deliver
value to the enterprise’s
customers. Consequently, an
organization’s ability to thrive in
the digital age is entirely
dependent on the ability of its
teams to deliver solutions that
reliably meet a customer’s needs.
14© Scaled Agile, Inc.
Team and Technical Agility
 High-performing, cross-
functional, Agile teams
 Business and technical teams
build business solutions
 Quality business solutions
delight customers
15© Scaled Agile, Inc.
Essential SAFe combines program and team levels
16© Scaled Agile, Inc.
SAFe for Business Teams
17© Scaled Agile, Inc.
Agile Business Team maturity
18© Scaled Agile, Inc.
Why Agile
Product Delivery?
In order to achieve Business
Agility, enterprises must rapidly
increase their ability to deliver
innovative products and
services. To be sure that the
enterprise is creating the right
solutions for the right
customers at the right time,
they must balance their
execution focus with a
customer focus.
19© Scaled Agile, Inc.
Agile Product Delivery
 Customer-centric product
strategy
 Develop on cadence and
release on demand
 Continuously explore,
integrate, deploy, and
innovate
20© Scaled Agile, Inc.
More focus on customer centricity and design thinking
21© Scaled Agile, Inc.
Design Thinking
A customer centric development process and the application of specific tools.
Gemba Walks
Empathy maps
Epics &
Features
Clear understanding of target market and problems it’s facing.
Journey
Maps
Story
Mapping
Prototyping
Problem Space Solution Space
Personas
22© Scaled Agile, Inc.
Personas and empathy maps
Empathy Maps: use the
customer’s perspective to
inform solution development
Feature-Benefits Matrix: flipped
to Benefits-Feature Matrix
Personas: reinforce that products and
solutions are created for people
23© Scaled Agile, Inc.
Customer journey maps, story maps, and prototyping
Story Maps: design the
User Workflow
Prototypes: increase
design Feedback
Paper Mid-fi Hi-fi Hardware
Journey Maps: design
thinking tool for Operational
Value Streams
24© Scaled Agile, Inc.
Continuous Delivery in Iterations
25© Scaled Agile, Inc.
Uncommitted Objectives
26© Scaled Agile, Inc.
Enterprise Solution Delivery
Why Enterprise
Solution Delivery?
Humanity has always dreamed big;
and scientists, engineers, and
software developers then turn those
big dreams into reality. That requires
innovation, experimentation, and
knowledge from diverse disciplines.
Engineers and developers bring
these innovations to life by defining
and coordinating all the activities to
successfully specify, design, test,
deploy, operate, evolve, and
decommission large, complex
solutions.
27© Scaled Agile, Inc.
Enterprise Solution Delivery
 Apply Lean system
engineering to build
really big systems
 Coordinate and align
the full supply chain
 Continually evolve live
systems.
28© Scaled Agile, Inc.
Nine best practices for Enterprise Solution Delivery
1. Continually refine the fixed/variable Solution Intent
2. Apply multiple planning horizons
3. Architect for scale, modularity, releasability, and serviceability
4. Continually address compliance concerns
5. Build and integrate solution components and capabilities with Agile Release
Trains (ARTs) and Solution Trains
6. Apply ‘continuish’ integration
7. Manage the supply chain with systems of systems thinking
8. Build a Continuous Delivery Pipeline
9. Evolve deployed systems
29© Scaled Agile, Inc.
Why Lean Portfolio
Management?
Traditional approaches to
portfolio management were not
designed for a global economy
or the impact of digital
disruption. These factors put
pressure on enterprises to work
under a higher degree of
uncertainty, and yet deliver
innovative solutions much faster.
30© Scaled Agile, Inc.
Lean Portfolio Management
 Align strategy, funding, and
execution
 Optimize operations across
the portfolio
 Lightweight governance
empowers decentralized
decision-making
31© Scaled Agile, Inc.
Revised enterprise strategy formulation guidance
32© Scaled Agile, Inc.
Strategic Themes with OKRs
Objective Key Results
Increase customer engagement in
our community platform
Reduce membership churn from 20% to 5%
Increase Net Promoter Score from 35 to 60
Improve average weekly visits per active user from
5,000 to 20,000
Increase non-paid (organic) traffic to from 1,500 to
5,000
Improve engagement from 30% to 60%
33© Scaled Agile, Inc.
Focus on the Portfolio Vision
34© Scaled Agile, Inc.
Portfolio Vision – added TOWS analysis
35© Scaled Agile, Inc.
Enhanced SAFe Lean Startup Epic lifecycle
Portfolio Backlog Implementing DoneFunnel Reviewing Analyzing
• Refine
understanding of
the epic
• Create the Epic
Hypothesis
Statement
• Calculate WSJF
• WIP limited
All big ideas are
captured, such as:
• New business
opportunities
• Cost savings
• Marketplace
changes
• Mergers and
acquisitions
• Problems with
existing solutions
• Solution
alternatives
• Refine WSJF
• Cost estimates
• Define MVP
• Create Lean
Business
Case
• Go/no-go
decision
• WIP limited
• Epics
approved by
LPM
• Periodically re-
prioritized using
WSJF
• Pulled by
teams when
available ART
capacity exists
• Build and
evaluate MVP
• Pivot or
persevere
decision made
• Done when
LPM
governance is
no longer
required
MVP Persevere
• Affected ARTs
or Solution
Trains reserve
capacity for the
epic
• Continue
feature
implementation
until WSJF
determines
otherwise
36© Scaled Agile, Inc.
Enhanced SAFe Lean Startup Epic lifecycle
37© Scaled Agile, Inc.
Why
Organizational
Agility?
Without organizational agility,
enterprises simply cannot
respond sufficiently to the
challenges and opportunities
that today’s rapidly changing
markets present. Without it,
employees and the enterprise
associate an individual’s value
with their functional skills,
rather than business
outcomes.
38© Scaled Agile, Inc.
Organizational Agility
 Create an enterprise-
wide, Lean-Agile
mindset
 ‘Lean out’ business
operations
 Respond quickly to
opportunities and
threats
39© Scaled Agile, Inc.
Approve
campaign
Approve
content
Test
system
Create
content
2 weeks 1 week
(Wait for people availability) (Wait for approval authority) (Wait for IT support)
2 weeks
1 day 2 days 4 hrs. 4 hrs.Process time
Delay time
Total lead time time Total processing time Time efficiency
Map operational value streams
29 days 4 days 14%
40© Scaled Agile, Inc.
Visualize flow everywhere
41© Scaled Agile, Inc.
Respond quickly to opportunities and threats
 Continuous market sensing
 Make strategy changes decisively
 Organize and reorganize around value
 Innovate like a startup
 Implement changes quickly
 And ignore sunk costs
42© Scaled Agile, Inc.
Why Continuous
Learning Culture?
In order to thrive in the current
climate, organizations must
evolve into adaptive engines of
change, powered by a culture
of fast and effective learning at
all levels. Learning
organizations leverage the
collective knowledge,
experience, and creativity of
their workforce, customers,
supply chain, and the broader
ecosystem.
43© Scaled Agile, Inc.
Continuous Learning Culture
 Everyone in the organization
learns and grows together
 Exploration and creativity
are part of the organization’s
DNA
 Continuously improving
solutions, services, and
processes is everyone’s
responsibility
44© Scaled Agile, Inc.
Exploit ‘innovation riptides’
45© Scaled Agile, Inc.
Why Lean-Agile
Leadership?
An organization’s managers,
executives, and other leaders
are responsible for the
adoption, success, and
ongoing improvement of Lean-
Agile development and the
competencies that lead to
business agility. Only they
have the authority to change
and continuously improve the
systems that govern how work
is performed.
46© Scaled Agile, Inc.
Lean-Agile Leadership
 Inspire others by exhibiting
desired behaviors
 Align mindset, words, and
actions to Lean-Agile values
and principles
 Actively lead the change
and guide others to the new
way of working
47© Scaled Agile, Inc.
 Learn to identify where you
have a fixed mindset
 Recognize that changing
mindset is a choice
 Take growth mindset
actions that align to the
new mindset.
Mindsets CAN change
“Failure is an opportunity to grow”
”I can learn to do anything I want”
“Challenges help me grow”
“My effort and attitude determine my abilities”
“Feedback is constructive”
“I like to try new things”
”I am inspired by the success of others” ”Failure is the limit of my abilities”
“I’m either good at it, or I’m not”
“My abilities are unchanging”
“I don’t like to be challenged”
“My potential is predetermined”
“I can either do it, or I can’t”
“When I’m frustrated, I give up”
“I stick to what I know”
GROWTH
MINDSET
FIXED
MINDSET
48© Scaled Agile, Inc.
Enhanced SAFe House of Lean
49© Scaled Agile, Inc.
New 10th principle
50© Scaled Agile, Inc.
Enhanced Implementation Roadmap
51© Scaled Agile, Inc. 51© Scaled Agile, Inc.
Configurations
52© Scaled Agile, Inc.
Essential SAFe
53© Scaled Agile, Inc.
The 10 critical ART success factors
54© Scaled Agile, Inc.
Large Solution SAFe
55© Scaled Agile, Inc.
Portfolio SAFe
56© Scaled Agile, Inc.
Full SAFe
57© Scaled Agile, Inc. 57© Scaled Agile, Inc.
Measure and Grow
58© Scaled Agile, Inc.
New measure and grow assessment and practices
59© Scaled Agile, Inc.
New Business Agility self-assessment
Measure and Grow is the way portfolios evaluate their progress towards business
agility and determine their next improvement steps.
There are six steps in the measure and
grow process:
1. Facilitate effective self-assessment of
business agility
2. Analyze the results
3. Identify growth opportunities
4. Prioritize and take action
5. Integrate learning
6. Celebrate success

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Introducing SAFe 5.0 the operating system for Business Agility

  • 1. 1© Scaled Agile, Inc. ’ Introducing SAFe 5.0 the operating system for Business Agility V5preview.scaledagileframework.com
  • 2. 2© Scaled Agile, Inc. SAFe 5.0 brings the focus back to what it takes to bring great solutions to the marketplace.
  • 3. 3© Scaled Agile, Inc. Achieving a state of business agility means that the entire organization—not just development—is engaged in continually and proactively delivering innovative business solutions faster than the competition.
  • 4. 4© Scaled Agile, Inc. Business Agility requires technical agility and a business-level commitment to product and value stream thinking. And it requires that everyone involved in delivering business solutions use Lean and Agile practices.
  • 5. 5© Scaled Agile, Inc. 5© Scaled Agile, Inc. Big Picture Highlights
  • 6. 6© Scaled Agile, Inc. New focus on business agility
  • 7. 7© Scaled Agile, Inc. Competencies and the spanning palette
  • 8. 8© Scaled Agile, Inc. Two new core competencies
  • 9. 9© Scaled Agile, Inc. Renamed and expanded two competencies Previously ‘Business Solutions and Lean Systems Engineering’ Previously ‘DevOps and Release on Demand’
  • 10. 10© Scaled Agile, Inc. New SAFe Overview tab
  • 11. 11© Scaled Agile, Inc. 11© Scaled Agile, Inc. The Seven Competencies of Business Agility
  • 12. 12© Scaled Agile, Inc. Seven Core Competencies of Business Agility
  • 13. 13© Scaled Agile, Inc. Why Team and Technical Agility? Agile teams and teams of Agile teams create and support the business solutions that deliver value to the enterprise’s customers. Consequently, an organization’s ability to thrive in the digital age is entirely dependent on the ability of its teams to deliver solutions that reliably meet a customer’s needs.
  • 14. 14© Scaled Agile, Inc. Team and Technical Agility  High-performing, cross- functional, Agile teams  Business and technical teams build business solutions  Quality business solutions delight customers
  • 15. 15© Scaled Agile, Inc. Essential SAFe combines program and team levels
  • 16. 16© Scaled Agile, Inc. SAFe for Business Teams
  • 17. 17© Scaled Agile, Inc. Agile Business Team maturity
  • 18. 18© Scaled Agile, Inc. Why Agile Product Delivery? In order to achieve Business Agility, enterprises must rapidly increase their ability to deliver innovative products and services. To be sure that the enterprise is creating the right solutions for the right customers at the right time, they must balance their execution focus with a customer focus.
  • 19. 19© Scaled Agile, Inc. Agile Product Delivery  Customer-centric product strategy  Develop on cadence and release on demand  Continuously explore, integrate, deploy, and innovate
  • 20. 20© Scaled Agile, Inc. More focus on customer centricity and design thinking
  • 21. 21© Scaled Agile, Inc. Design Thinking A customer centric development process and the application of specific tools. Gemba Walks Empathy maps Epics & Features Clear understanding of target market and problems it’s facing. Journey Maps Story Mapping Prototyping Problem Space Solution Space Personas
  • 22. 22© Scaled Agile, Inc. Personas and empathy maps Empathy Maps: use the customer’s perspective to inform solution development Feature-Benefits Matrix: flipped to Benefits-Feature Matrix Personas: reinforce that products and solutions are created for people
  • 23. 23© Scaled Agile, Inc. Customer journey maps, story maps, and prototyping Story Maps: design the User Workflow Prototypes: increase design Feedback Paper Mid-fi Hi-fi Hardware Journey Maps: design thinking tool for Operational Value Streams
  • 24. 24© Scaled Agile, Inc. Continuous Delivery in Iterations
  • 25. 25© Scaled Agile, Inc. Uncommitted Objectives
  • 26. 26© Scaled Agile, Inc. Enterprise Solution Delivery Why Enterprise Solution Delivery? Humanity has always dreamed big; and scientists, engineers, and software developers then turn those big dreams into reality. That requires innovation, experimentation, and knowledge from diverse disciplines. Engineers and developers bring these innovations to life by defining and coordinating all the activities to successfully specify, design, test, deploy, operate, evolve, and decommission large, complex solutions.
  • 27. 27© Scaled Agile, Inc. Enterprise Solution Delivery  Apply Lean system engineering to build really big systems  Coordinate and align the full supply chain  Continually evolve live systems.
  • 28. 28© Scaled Agile, Inc. Nine best practices for Enterprise Solution Delivery 1. Continually refine the fixed/variable Solution Intent 2. Apply multiple planning horizons 3. Architect for scale, modularity, releasability, and serviceability 4. Continually address compliance concerns 5. Build and integrate solution components and capabilities with Agile Release Trains (ARTs) and Solution Trains 6. Apply ‘continuish’ integration 7. Manage the supply chain with systems of systems thinking 8. Build a Continuous Delivery Pipeline 9. Evolve deployed systems
  • 29. 29© Scaled Agile, Inc. Why Lean Portfolio Management? Traditional approaches to portfolio management were not designed for a global economy or the impact of digital disruption. These factors put pressure on enterprises to work under a higher degree of uncertainty, and yet deliver innovative solutions much faster.
  • 30. 30© Scaled Agile, Inc. Lean Portfolio Management  Align strategy, funding, and execution  Optimize operations across the portfolio  Lightweight governance empowers decentralized decision-making
  • 31. 31© Scaled Agile, Inc. Revised enterprise strategy formulation guidance
  • 32. 32© Scaled Agile, Inc. Strategic Themes with OKRs Objective Key Results Increase customer engagement in our community platform Reduce membership churn from 20% to 5% Increase Net Promoter Score from 35 to 60 Improve average weekly visits per active user from 5,000 to 20,000 Increase non-paid (organic) traffic to from 1,500 to 5,000 Improve engagement from 30% to 60%
  • 33. 33© Scaled Agile, Inc. Focus on the Portfolio Vision
  • 34. 34© Scaled Agile, Inc. Portfolio Vision – added TOWS analysis
  • 35. 35© Scaled Agile, Inc. Enhanced SAFe Lean Startup Epic lifecycle Portfolio Backlog Implementing DoneFunnel Reviewing Analyzing • Refine understanding of the epic • Create the Epic Hypothesis Statement • Calculate WSJF • WIP limited All big ideas are captured, such as: • New business opportunities • Cost savings • Marketplace changes • Mergers and acquisitions • Problems with existing solutions • Solution alternatives • Refine WSJF • Cost estimates • Define MVP • Create Lean Business Case • Go/no-go decision • WIP limited • Epics approved by LPM • Periodically re- prioritized using WSJF • Pulled by teams when available ART capacity exists • Build and evaluate MVP • Pivot or persevere decision made • Done when LPM governance is no longer required MVP Persevere • Affected ARTs or Solution Trains reserve capacity for the epic • Continue feature implementation until WSJF determines otherwise
  • 36. 36© Scaled Agile, Inc. Enhanced SAFe Lean Startup Epic lifecycle
  • 37. 37© Scaled Agile, Inc. Why Organizational Agility? Without organizational agility, enterprises simply cannot respond sufficiently to the challenges and opportunities that today’s rapidly changing markets present. Without it, employees and the enterprise associate an individual’s value with their functional skills, rather than business outcomes.
  • 38. 38© Scaled Agile, Inc. Organizational Agility  Create an enterprise- wide, Lean-Agile mindset  ‘Lean out’ business operations  Respond quickly to opportunities and threats
  • 39. 39© Scaled Agile, Inc. Approve campaign Approve content Test system Create content 2 weeks 1 week (Wait for people availability) (Wait for approval authority) (Wait for IT support) 2 weeks 1 day 2 days 4 hrs. 4 hrs.Process time Delay time Total lead time time Total processing time Time efficiency Map operational value streams 29 days 4 days 14%
  • 40. 40© Scaled Agile, Inc. Visualize flow everywhere
  • 41. 41© Scaled Agile, Inc. Respond quickly to opportunities and threats  Continuous market sensing  Make strategy changes decisively  Organize and reorganize around value  Innovate like a startup  Implement changes quickly  And ignore sunk costs
  • 42. 42© Scaled Agile, Inc. Why Continuous Learning Culture? In order to thrive in the current climate, organizations must evolve into adaptive engines of change, powered by a culture of fast and effective learning at all levels. Learning organizations leverage the collective knowledge, experience, and creativity of their workforce, customers, supply chain, and the broader ecosystem.
  • 43. 43© Scaled Agile, Inc. Continuous Learning Culture  Everyone in the organization learns and grows together  Exploration and creativity are part of the organization’s DNA  Continuously improving solutions, services, and processes is everyone’s responsibility
  • 44. 44© Scaled Agile, Inc. Exploit ‘innovation riptides’
  • 45. 45© Scaled Agile, Inc. Why Lean-Agile Leadership? An organization’s managers, executives, and other leaders are responsible for the adoption, success, and ongoing improvement of Lean- Agile development and the competencies that lead to business agility. Only they have the authority to change and continuously improve the systems that govern how work is performed.
  • 46. 46© Scaled Agile, Inc. Lean-Agile Leadership  Inspire others by exhibiting desired behaviors  Align mindset, words, and actions to Lean-Agile values and principles  Actively lead the change and guide others to the new way of working
  • 47. 47© Scaled Agile, Inc.  Learn to identify where you have a fixed mindset  Recognize that changing mindset is a choice  Take growth mindset actions that align to the new mindset. Mindsets CAN change “Failure is an opportunity to grow” ”I can learn to do anything I want” “Challenges help me grow” “My effort and attitude determine my abilities” “Feedback is constructive” “I like to try new things” ”I am inspired by the success of others” ”Failure is the limit of my abilities” “I’m either good at it, or I’m not” “My abilities are unchanging” “I don’t like to be challenged” “My potential is predetermined” “I can either do it, or I can’t” “When I’m frustrated, I give up” “I stick to what I know” GROWTH MINDSET FIXED MINDSET
  • 48. 48© Scaled Agile, Inc. Enhanced SAFe House of Lean
  • 49. 49© Scaled Agile, Inc. New 10th principle
  • 50. 50© Scaled Agile, Inc. Enhanced Implementation Roadmap
  • 51. 51© Scaled Agile, Inc. 51© Scaled Agile, Inc. Configurations
  • 52. 52© Scaled Agile, Inc. Essential SAFe
  • 53. 53© Scaled Agile, Inc. The 10 critical ART success factors
  • 54. 54© Scaled Agile, Inc. Large Solution SAFe
  • 55. 55© Scaled Agile, Inc. Portfolio SAFe
  • 56. 56© Scaled Agile, Inc. Full SAFe
  • 57. 57© Scaled Agile, Inc. 57© Scaled Agile, Inc. Measure and Grow
  • 58. 58© Scaled Agile, Inc. New measure and grow assessment and practices
  • 59. 59© Scaled Agile, Inc. New Business Agility self-assessment Measure and Grow is the way portfolios evaluate their progress towards business agility and determine their next improvement steps. There are six steps in the measure and grow process: 1. Facilitate effective self-assessment of business agility 2. Analyze the results 3. Identify growth opportunities 4. Prioritize and take action 5. Integrate learning 6. Celebrate success