Technology has become a critical component of most business including traditional industries with processes and transactions being digitised. Information Technology is also one of the fastest changing landscapes, which poses a challenge for Learning and Capability Management professionals who try ensure that the organisations has the required skills.

1. 1
Thur, 15th June 2017 12-1 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @capabilitycafe #techcapability
Knowledge
Sharing
Better
Practices
Experienced
Panel
Technology Capabilities – How to
Build on Shifting Sands

2. Introductions
ANZ
CBA
Cbus Super Fund
Commonwealth Bank
CUA
Dimension Datra
Domain Group
FlexiGroup
m3 Collective Pty Ltd
Maddocks
NSW Department of Education
Presence of IT
Profiling Online
Qantas
RCR Training
Skillsoft
SMS M&T
Suncorp
Sydney Water
Telstra
Westpac
Registrations80+ 25+ Organisations
Andrew Butow
Change Manager
ACS (Australian Computer
Society)
Ananth Bala
Solutions Principal – Digital and IT
Skills
Skillsoft
Jeevan Joshi
Producer & Founder
CapabilityCafé & LearningCafe
82 +
Registrations
Welcome
ACS
Members

3. Blog
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Community of Capability Professionals
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Capabilitycafe.com

4. Announcing
1st CapabilityCafe UnConference
Sydney 18 Oct, Sydney
Limited to 130 seats only. Early Bird Passes Available @ 500 + GST
Register: http://www.capabilitycafe.com.au/events
Enid Hughes
Partner
Deloitte Human Capital
Miles Williams
GM – Capability
(Customer Growth)
BUPA
Darin Fox
Head of Talent
Deloitte Human Capital
John Forrest
Capability Expert
Allestis
Dedicated to Capability
Management
For
- Capability Professionals
- Workforce Planners
- HR
- L&D
- Strategy
- Business
Limited to 80 only
Innovative
UnConference Format
Speakers include

5. JEEVAN JOSHI
Founder at LearningCafe & CapabilityCafe

6. Culture
Leadership
Tools
Frameworks
Business
Results
Competencies
Learning
Capability
Management
CAPABILITY MANAGEMENT Ver 0.8

10. Our framework for Next Gen L&D capabilities
10

11. Can the fluid
tech landscape
be captured
completely by
Capability/Compe
tence
frameworks?
Problem Statements
How do you identify
which Technology
Capabilities are
required in the
organisation?
What are the effective ways to
build Technology Capabilities in
the organisation?

12. When deciding which
capabilities to build,
companies most often
consider customer
demand and strategic
importance.
http://www.mckinsey.com/business-functions/organization/our-insights/building-capabilities-for-performance

13. There is an ever-increasing gap
between technological
sophistication and the amount of
work actually performed. The
result is income inequality, wage
stagnation, and social and
political unrest around the world. -
Deloitte University Press
https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2017/introduction.html

14. More than Coding - 12 Disruptive technologies
The McKinsey Global Institute

15. McKinsey - Digital Australia: Seizing the opportunity from the Fourth Industrial Revolution

16. Six building
blocks for
creating a
high-
performing
digital
enterprise

17. Barriers to Maturity

18. Change Manager at ACS (Australian Computer
Society)
ANDREW BUTOW

19. BUILDING PLANES IN THE SKY
IT Capability in an Age of Exponential Inventiveness

20. https://www.youtube.com/watch?v=Y7XW-mewUm8
Building Planes in the Sky

21. Change & Capability
done #OldSchool
Executive
Change/Capability
Leadership & Management
Our loyal workforce

22. Pyramids were great
when we had the
Pharaohs…
What about
me?

23. The reality
today…
Executive
Pioneers
Millennials
Contingents
Independent
Professional
Outsourced Dept
Leadership
Insourced Dept
Managers
Perms
The Customer

24. Can you keep up
with my ever
changing world?
• Customers are demanding ever more complicated
and specialised services delivered in fast, fun and
simple ways
• Our traditional models are out of touch, inefficient
and broken
• Technology and innovation is moving quicker than
we have ever known before
• Our workforce is another type of customer,
embracing a world of digital connectedness
• Knowledge is everywhere and easy to find
Welcome to the Age of Exponential
Inventiveness:

25. How do we keep up our IT capability?
Human Centred Design Approach
Change “Ready” vs “Managed” Approaches
Fluid & Social Learning Paths
Power Up your Networks
Benchmark against global frameworks
Can you keep up
with my ever
changing world?

26. Skills Framework for the Information Age
(SFIA)
• An open source, two dimensional skills matrix
developed in 2003 (v.1) by the SFIA Foundation, a UK
consortium comprising IET, IMIS e-skills UK, and BCS
(V.6 currently in use)
• A capabilities framework which can be used globally
• A tool for aligning a workforce to deliver the needs of an
organization for a changing digital landscape

27. Skills Framework for the Information Age
(SFIA)
Map your IT team’s path to success!
Using mySFIA to assess capability against your
current and potential job roles in the IT sector.
www.acs.org.au/professionalrecognition/mysfia-b2c.html

28. Let’s continue the conversation…
Louise Smith
Workforce Planning & Development
Andrew Butow
Change Manager & Digital Crusader

29. TALENT AND TECHNOLOGY
LANDSCAPE
Ananth Bala
Solution Principal – Digital & IT
Skillsoft

30. Agenda
• Talent Crisis
• Role of learning in IT
• Change IT Landscape
• New Skill sets
• Devops
• Data Science
• IOT
• AI and Machine learning
• Microservices /API Services
• Way Forward and thoughts

31. Talent Crisis
•Components
•High Turn Over
•Talent Shortage
•Expectation Disconnect
• Reasons
• Need combinations of skills
• Entry-level to advanced practitioner
• Can’t afford a long search for talent

32. 86% of organizations polled by ISACA believe there’s a shortage of skilled cybersecurity
professionals.
Only 38% of ISACA members believe their organization is prepared for a sophisticated
cyberattack
Cybersecurity job postings up 91% and information security job posting up 48% year
over year (Source: Dice)
In 2015, 89% of cybersecurity job postings went unfilled… (Source: Careerbuilder)
Cisco estimates there are over 1 million unfilled IT security jobs (Source: Cisco 2014 Annual Security
Report)
Cyber Security Example

33. Role of Learning in IT
RETAIN
Retaining key
employees who
maintain tribal
knowledge, provide
business value or
possess intellectual
capital valuable to the
business should
always be a top
priority (source: CIO
Insight)
REWARD
Implement an
aggressive training
program to enhance
their skills and
develop new skills in
other key areas (source:
CIO Insight)
KEEP
CURRENT
Once you attract these
people you must give
them a compelling
learning environment
to stay current, as
technology advances
at an accelerating
rate. (source: Bersin by
Deloitte)
ATTRACT
While salary and
benefits may be one
of the most important
things you think about
in your hiring and
investments in
people, in reality your
investments in
leadership, culture,
and employee
development are far
more important (source:
Bersin by Deloitte)

34. Modern IT Learner
•Content
•Engaging, SME led
•Video-based
•Hands-on practice
•Short / targeted / aligned
•Business & Professional Skills
• Delivery
• Easy to find and get
• Easy to consume
• Anytime, Anywhere, Any device

35. New Skills
Reference: https://www.tiobe.com/tiobe-index/

36. Devops
Reference: Xebia Labs

37. Data Science
Reference: Chris Bour – Medium.com

38. Reference: CB insights

39. AI and ML

40. Microservices
Reference: Microsoft

41. CapabilityCafe View
Technology Capabilities
Identify Plan Source Develop Retire
Tech
capabilities
are difficult to
predict
Involves
making bets.
Need to have
flexibility.
Needs
sophisticated
approach.
Hire, contract,
outsource
Self directed
learners.
Make
resources
available.
Detailed
thinking about
impact on
products &
services
Sourcing
learning for
emerging
tech may be
difficult
Actively
monitor tech
lifecycle.
There may be
competing
tech in the
organisation

42. LET US TALK TO THE PANEL AND
YOU

43. www.capabilitycafe.com
@capabilitycafe
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workshops
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Building Effective Employee Social Networks
43
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