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Anthony S. Bryk
University of Bristol
May 21, 2014
2
Triple Aims of Educational Improvement
EFFICIENCY	
  
EFFECTIVENESS	
  
ENGAGEMENT	
  
Be0er	
  Use	
  of	
  
Resources	
  
Deeper	
  Learning	
  	
  
For	
  All	
  Students	
  
More	
  
Relevant	
  
Last Decade: Performance Management
Using Accountability to Drive Change
– Set targets
– Create incentives
– Collect data/dashboards
– Hold individuals accountable “Go	
  figure	
  it	
  out	
  or	
  else…”	
  
Last Decade: Evidence-based
Practice Movement
An academic has
an idea
He/she design and fine
tunes an intervention
An RCT field trial
(5 years later)
Evidence
it can work
Reviewed by What Works Clearing House
Goes on an “approved list”
Districts required or “incented”
to buy only from approved list
Educators “Implement with Fidelity”
Practice Improves!
But there is a problem,
actually many problems.
Last Decade: Communities of Practice
5
Great	
  Dynamism,	
  But	
  PuLng	
  All	
  of	
  This	
  Together	
  	
  
	
  
	
  
6
Resembles	
  a	
  Tower	
  of	
  Babel	
  
We	
  have	
  to	
  find	
  a	
  be0er	
  way	
  to	
  accelerate	
  learning	
  to	
  improve.	
  
I. Analogical Scavenger
in hot pursuit!
9
We can
accomplish more
together, than
even the best of us
can do alone.
Complex systems
problems that we
now seek to solve
A Better Way: Integrating Two Big Ideas
•  Improvement Science Disciplines Efforts
joined to
•  Structured Networks that Accelerate the Learning
A	
  Shi&	
  Toward	
  Learning	
  Fast	
  to	
  Implement	
  Well.	
  	
  
II.
Two Networked Improvement Communities
! 1. Extraordinary high failure rates in developmental
mathematics courses in community colleges—a
gatekeeper to opportunity.
–  Can colleges dramatically increase the success of
these students to and through college-level math in
one year of instruction?
! 2.The weak and incoherent supports by which
individuals learn to teach in public school settings.
–  Can districts learn how to support new teachers to
learn faster, better and hold on to them?
13
III. Forming As a Community:
Building Education’s Capacity to Improve
The Six Core Principles
14
! 1. Make the work problem-specific and user-centered.
! 2. Variation in performance is the core problem to address.
! 3. See the system that produces the current outcomes.
! 4. We cannot improve at scale what we cannot measure.
! 5. Anchor practice improvement in disciplined inquiry.
! 6. Accelerate improvements through networked communities.
Taken Together
15
•  Disciplined Inquiry
•  Rudiments a scientific community
•  Aim: systematic practice improvement
The Six Core Principles
16
! 1. Make the work problem-specific and user-centered.
! 2. Variation in performance is the core problem to address.
! 3. See the system that produces current outcomes.
! 4. We cannot improve at scale what we cannot measure.
! 5. Anchor practice improvement in disciplined inquiry.
! 6. Accelerate improvements through networked communities.
How Do We Heal Medicine? Atul Gawande April, 2012
See	
  the	
  System	
  	
  
18
Gawande’s Closing Observation
Making systems work is the great task of my
generation of physicians and scientists.
But I would go further and say that making systems
work — whether in healthcare, education, climate
change, making a pathway out of poverty — is the
great task of our generation as a whole.
And at the heart of making systems work
is the problem of complexity…
When you are confronted by any complex social system
with things about it that you’re dissatisfied with and
anxious to fix, you cannot just step in and set about fixing
with much hope of helping.
This realization is one of the sore discouragements …You
cannot meddle with one part of a complex system without
the almost certain risk of setting off disastrous events that
you hadn’t counted on.
If you want to fix something you are first obliged to seek
to understand it…the whole system.
-­‐	
  Lewis	
  Thomas,	
  1974	
  
Biologist	
  and	
  Essayist	
  
What	
  We	
  Should	
  Work	
  On:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
The Invisible Complexity Schooling
22
The	
  Invisible	
  Complexity	
  of	
  Schooling	
  
What	
  We	
  Should	
  Work	
  On:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
What	
  We	
  Should	
  Work	
  On:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Need	
  to	
  idenfy	
  high-­‐
leverage	
  problems	
  
Design/develop/
refine	
  quality	
  
work	
  processes	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
I.	
  Problem-­‐	
  &	
  User-­‐Centered	
  
	
  
•  What	
  we	
  tend	
  to	
  do	
  now:	
  a	
  general	
  issue	
  comes	
  into	
  view	
  and	
  
we	
  jump	
  on	
  soluons.	
  
!  What	
  is	
  the	
  specific	
  problem	
  we’re	
  trying	
  to	
  solve?	
  
60-­‐70%	
  
Students	
  assigned	
  to	
  
developmental	
  math	
  
course.	
  
80%	
  
Percent	
  of	
  these	
  
students	
  that	
  never	
  
get	
  past	
  this	
  gate.	
  
500,000	
  
students	
  
in	
  every	
  cohort	
  will	
  never	
  
complete	
  a	
  college	
  math	
  
requirement.	
  
26
A Specific High-Leverage Problem to Solve
What	
  We	
  Should	
  Work	
  On:	
   How	
  We	
  Work	
  On	
  It:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Need	
  to	
  idenfy	
  high-­‐
leverage	
  problems	
  
Design/develop/
refine	
  quality	
  
work	
  processes	
  
Inherent	
  indeterminism	
  
Must	
  learn	
  
our	
  way	
  into	
  
improvement;	
  
“Change	
  it	
  to	
  
understand	
  
it.”	
  	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
V.	
  Engage	
  in	
  	
  	
  	
  
	
  Disciplined	
  Inquiry	
  
	
  
•  Design-­‐development	
  orientaon,	
  iterave	
  cycles	
  
–  The	
  Driving	
  Principle:	
  Quick,	
  minimally	
  intrusive,	
  and	
  an	
  	
  
	
   	
   	
   	
   	
  empirical	
  warrant	
  
–  	
  Mantra:	
  Learn	
  Fast,	
  Fail	
  Fast,	
  Improve	
  Fast!	
  
Framing	
  the	
  Learning	
  to	
  Improve	
  Challenge	
  
Current Situation Resistant Indifferent Ready
Low
confidence:
Good idea,
But how to
make it work
????
Limited
Capacity
Very Small
Scale Test
Very Small
Scale Test
Very Small
Scale Test
Good
base
Capacity
Very Small
Scale Test
Very Small
Scale Test Small Scale
Test
High
confidence:
Good idea
èè
Can execute
Limited
Capacity
Very Small
Scale Test Small Scale
Test
Large Scale
Test
Good
base
Capacity
Small Scale
Test
Large Scale
Test
Implement
Framing	
  the	
  Learning	
  to	
  Improve	
  Challenge	
  
Current Situation Resistant Indifferent Ready
Low
confidence:
Good idea,
But how to
make it work
????
Limited
Capacity
Very Small
Scale Test
Very Small
Scale Test
Very Small
Scale Test
Good
base
Capacity
Very Small
Scale Test
Very Small
Scale Test Small Scale
Test
High
confidence:
Good idea
èè
Can execute
Limited
Capacity
Very Small
Scale Test Small Scale
Test
Large Scale
Test
Good
base
Capacity
Small Scale
Test
Large Scale
Test
Implement
Framing	
  the	
  Learning	
  to	
  Improve	
  Challenge	
  
Current Situation Resistant Indifferent Ready
Low
confidence:
Good idea,
But how to
make it work
????
Limited
Capacity
Very Small
Scale Test
Very Small
Scale Test
Very Small
Scale Test
Good
base
Capacity
Very Small
Scale Test
Very Small
Scale Test Small Scale
Test
High
confidence:
Good idea
èè
Can execute
Limited
Capacity
Very Small
Scale Test Small Scale
Test
Large Scale
Test
Good
base
Capacity
Small Scale
Test
Large Scale
Test
Implement
Framing	
  the	
  Learning	
  to	
  Improve	
  Challenge	
  
Current Situation Resistant Indifferent Ready
Low
confidence:
Good idea,
But how to
make it work
????
Limited
Capacity
Very Small
Scale Test
Very Small
Scale Test
Small Scale
Test
Good
base
Capacity
Very Small
Scale Test
Small Scale
Test Modest
Scale Test
High
confidence:
Good idea
èè
Can execute
Limited
Capacity
Small Scale
Test Modest
Scale Test
Large Scale
Test
Good
base
Capacity
Modest
Scale Test
Large Scale
Test
Implement
Wide-spread
33	
  
Of Educational Reform
Going Fast, but Learning Slow.
34	
  
We Are in
Good Company
Shil	
  to	
  Learning	
  Fast	
  to	
  
Implement	
  Well	
  
What	
  We	
  Should	
  Work	
  On:	
   How	
  We	
  Work	
  On	
  It:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Need	
  to	
  idenfy	
  high-­‐
leverage	
  problems	
  
Design/develop/
refine	
  quality	
  
work	
  processes	
  
Inherent	
  indeterminism	
  
Must	
  learn	
  
our	
  way	
  into	
  
improvement;	
  
“Change	
  it	
  to	
  
understand	
  
it.”	
  	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
Developing	
  a	
  Quality	
  Process	
  Reliably	
  
at	
  Scale	
  
Develop	
  
A	
  Change	
  
Test	
  under	
  
mulple	
  
condions	
  
Test	
  under	
  
increasingly	
  varied	
  
condions	
  
Make	
  the	
  change	
  
permanent	
  
Ini@al	
  
Hunches	
  
System	
  
Changes	
  
1	
  school	
  
1	
  administrator	
  
5	
  schools	
  
Many	
  administrators	
  
Enre	
  vercal	
  team	
  	
  
A	
  more	
  diverse	
  group	
  
of	
  administrators	
  
District	
  Wide	
  
All	
  administrators	
  
Seeing	
  Task	
  
Complexity	
  
Seeing	
  
Organizaonal	
  
Complexity	
  
Learning	
  to	
  improve	
  feedback	
  
conversaons	
  between	
  
	
  principals	
  and	
  new	
  teachers	
  PLAN	
   DO	
  
ACT	
   STUDY	
  
What	
  We	
  Should	
  Work	
  On:	
   How	
  We	
  Work	
  On	
  It:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Need	
  to	
  idenfy	
  high-­‐
leverage	
  problems	
  
Design/develop/
refine	
  quality	
  
work	
  processes	
  
Inherent	
  indeterminism	
  
Must	
  learn	
  
our	
  way	
  into	
  
improvement;	
  
“Change	
  it	
  to	
  
understand	
  
it.”	
  	
  
Can’t	
  always	
  
see	
  all	
  the	
  
consequences	
  
of	
  what	
  we	
  
do.	
  
Centrality	
  of	
  	
  
measurement:	
  
How	
  will	
  you	
  
know	
  Δ	
  is	
  an	
  
improvement?	
  	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
 You	
  Cannot	
  Improve	
  at	
  Scale	
  What	
  You	
  
Cannot	
  Measure	
  
•  Need	
  measureable	
  targets	
  
– But,	
  you	
  just	
  can	
  not	
  stand	
  at	
  the	
  end	
  of	
  the	
  line.	
  
	
  
•  We	
  need	
  process	
  measures	
  ed	
  to	
  
intermediate	
  targets	
  and	
  key	
  	
  
process	
  changes.	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
TraditionalSequenceStatway
Effects: Time to Complete a College Level Math Course
1	
  Year	
   2	
  Years	
  	
  
	
  
Triple the
success
rate in half
the time.
6%
51%
15%
Producve	
  
Persistence	
  
Belonging	
  Uncertainty:	
  
Supporve	
  social	
  es	
  
Target:	
  How	
  do	
  we	
  	
  
	
  	
  	
  	
  	
  	
  	
  measure	
  it?	
   Mindsets	
  about	
  the	
  
value	
  of	
  math	
  
Mindsets	
  about	
  
potenal	
  to	
  learn	
  
math	
  
Anxiety	
  Regulaon	
  
Study	
  Skills	
  
	
  	
  	
  	
  Conceptual	
  Task:	
  	
  
	
  	
  reduce	
  40+	
  concepts	
  
	
  	
  	
  	
  	
  	
  	
  to	
  5	
  core	
  ideas	
  
	
  	
  	
  	
  focus	
  on	
  underlying	
  	
  
	
  	
  	
  	
  	
  malleable	
  causes	
  +	
  	
  
	
  	
  	
  	
  	
  	
  change	
  evidence	
  
	
  
	
  
	
  Prac@cal	
  	
  	
  	
  	
  
Measurement:	
  
reduce	
  900	
  items	
  to	
  26	
  
	
  	
  	
  	
  “you	
  have	
  3	
  minutes”	
  
	
  	
  	
  A	
  Primary	
  Driver:	
  key	
  intermediate	
  outcome	
  
41
!
Testing a Change Idea: A Starting Strong Package to
Enhance Productive Persistence
What	
  We	
  Should	
  Work	
  On:	
   How	
  We	
  Work	
  On	
  It:	
  
Task	
  complexity	
  
Organizaonal	
  complexity	
  
Consequences:	
  
•  Breakdowns	
  
•  Wide	
  variability	
  
in	
  outcomes	
  
Need	
  to	
  idenfy	
  high-­‐
leverage	
  problems	
  
Design/develop/
refine	
  quality	
  
work	
  processes	
  
Inherent	
  indeterminism	
  
Must	
  learn	
  
our	
  way	
  into	
  
improvement;	
  
“Change	
  it	
  to	
  
understand	
  
it.”	
  	
  
Can’t	
  always	
  
see	
  all	
  the	
  
consequences	
  
of	
  what	
  we	
  
do.	
  
The	
  Goal:	
  	
  
Quality	
  reliably	
  at	
  scale	
  
•  Can	
  we	
  get	
  an	
  idea	
  to	
  work?	
  
•  What	
  will	
  it	
  take	
  to	
  make	
  it	
  
	
  work	
  in	
  many	
  other	
  contexts?	
  	
  
Centrality	
  of	
  	
  
measurement:	
  
How	
  will	
  you	
  
know	
  Δ	
  is	
  an	
  
improvement?	
  	
  
Complexity	
  
	
  of	
  work	
  in	
  
	
  21st	
  century	
  	
  
instuons	
  
Need	
  to	
  
	
  “see	
  the	
  
	
  system”	
  
II.Variation in Performance Is the
Problem to Solve
•  Crical	
  queson	
  is	
  not:	
  “What	
  Works?”	
  
But	
  rather:	
  
	
  
“How	
  to	
  advance	
  	
  quality	
  among	
  
	
  diverse	
  teachers	
  engaging	
  varied	
  	
  
	
  populaons	
  of	
  students	
  and	
  
	
  working	
  	
  in	
  different	
  	
  
organizaonal	
  contexts?”	
  
	
   Goal:	
  Achieve	
  
quality	
  reliably	
  
	
  	
  	
  	
  at	
  scale.	
  
Belonging Uncertainty and Stereotype
12%	
   13%	
   14%	
  
28%	
  
40%	
  
7%	
  
11%	
  
14%	
  
50%	
  
71%	
  
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
Never	
   Hardly	
  Ever	
   Somemes	
   Frequently	
   Always	
  
Pathways	
  	
  Dropout	
  
All	
  students	
   Black	
  students	
  
“How	
  olen,	
  if	
  ever,	
  do	
  
you	
  wonder:	
  ‘Maybe	
  I	
  
don't	
  belong	
  here?’”
N	
  =	
  714	
  math	
  students	
  	
  
Variation in Pathways Success
Rates by College (n=19)
45
1
23
4
5
6
7
8
9
11
1213
14
15
17
18
19
0%
50%
100%
0% 50% 100%
StatwayStudents
Non-Statway Matched Comparisons
No improvement
line
We also have a failure, why?
What can we learn?
Triple success rate
line
VI.	
  Accelera@ng	
  Improvement:	
  	
  
Tap	
  the	
  Power	
  of	
  Networks	
  
•  A	
  source	
  of	
  innovaon	
  
	
  
•  Mulple	
  fast	
  tests/refinements	
  
	
  
•  Improvement	
  diffusion	
  
	
  
A	
  Learning	
  Educa/onal	
  System	
  
A	
   A	
  
Improvement	
  Networks:	
  Accelerate	
  Learning	
  in	
  
Pracce	
  for	
  Improvement	
  
A	
  
B	
  
A	
  
A	
   A	
  
B	
  
A	
  
A	
   A	
  
B	
  
A	
  
A	
   A	
  
B	
  
C	
  
(Englebart,1994)	
  
A System of Social Learning to Improve:
Embracing Disciplined Inquiry
Transla@onal	
  
Research	
  
Interven@ons	
  	
  
(Alpha	
  Labs)	
  
	
  
Will	
  it	
  work	
  in	
  our	
  
context	
  and	
  with	
  out	
  
students,	
  and	
  if	
  so,	
  
how?	
  	
  
Expert	
  	
  
Prac@@oner	
  
Knowledge	
  
(Subnet)	
  
	
  
Building	
  robust	
  clinical	
  
knowledge	
  about	
  	
  
effecve	
  materials	
  and	
  	
  
instruconal	
  pracces	
  
(PDSA).	
  
Learning	
  from	
  	
  
Network	
  Data	
  
(Hub	
  Analy@cs)	
  
	
  
	
  
Learning	
  from	
  
observed	
  variability.	
  
Discerning	
  the	
  unseen.	
  
The Network Improvement Paradigm
49
Researchers vs Users
“Knowers” “Doers”
All Improvers
What Works!
How to Make It Work!
Replicability as the new
Gold Standard.
“Script it” vs. “Every
situation is unique”
Develop Quality
Processes to
Support Complex Work
Individual Autonomy
As Most Prized Norm
Working Together We
Can Accomplish More
"	
  
Implement Fast and Scale Wide
Learn Fast to
Implement Well
"	
  
Focus on
Standard Effect Size
Focus on Sources of
Variability in Performance
"	
  
"	
  
"	
  
"	
  
Developing
Practice-Based
Evidence
The Network Improvement Paradigm
“The problem that is managing quality is not
just an intellectual endeavor; it is a pragmatic
one.The point is not just to know what makes
things better or worse; it is to make things
actually better.”
–Dr. Don Berwick, Founder
Institute for Healthcare
Improvement
Learning Fast to ImplementWell to
Achieve Quality Reliably at Scale.
50
It is all about accelerating how we learn
in and through practice to improve.
Our thanks to our foundation partners in this work: Carnegie, Gates,
Hewlett, Kresge and Lumina.
Also the Institute of Education Sciences and the National Science
Foundation

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Tony Bryk - Bristol - Joining Improvement Science to NICs

  • 1. Anthony S. Bryk University of Bristol May 21, 2014
  • 2. 2 Triple Aims of Educational Improvement EFFICIENCY   EFFECTIVENESS   ENGAGEMENT   Be0er  Use  of   Resources   Deeper  Learning     For  All  Students   More   Relevant  
  • 3. Last Decade: Performance Management Using Accountability to Drive Change – Set targets – Create incentives – Collect data/dashboards – Hold individuals accountable “Go  figure  it  out  or  else…”  
  • 4. Last Decade: Evidence-based Practice Movement An academic has an idea He/she design and fine tunes an intervention An RCT field trial (5 years later) Evidence it can work Reviewed by What Works Clearing House Goes on an “approved list” Districts required or “incented” to buy only from approved list Educators “Implement with Fidelity” Practice Improves! But there is a problem, actually many problems.
  • 5. Last Decade: Communities of Practice 5
  • 6. Great  Dynamism,  But  PuLng  All  of  This  Together         6 Resembles  a  Tower  of  Babel   We  have  to  find  a  be0er  way  to  accelerate  learning  to  improve.  
  • 8.
  • 9. 9 We can accomplish more together, than even the best of us can do alone. Complex systems problems that we now seek to solve
  • 10. A Better Way: Integrating Two Big Ideas •  Improvement Science Disciplines Efforts joined to •  Structured Networks that Accelerate the Learning A  Shi&  Toward  Learning  Fast  to  Implement  Well.    
  • 11. II.
  • 12. Two Networked Improvement Communities ! 1. Extraordinary high failure rates in developmental mathematics courses in community colleges—a gatekeeper to opportunity. –  Can colleges dramatically increase the success of these students to and through college-level math in one year of instruction? ! 2.The weak and incoherent supports by which individuals learn to teach in public school settings. –  Can districts learn how to support new teachers to learn faster, better and hold on to them?
  • 13. 13 III. Forming As a Community: Building Education’s Capacity to Improve
  • 14. The Six Core Principles 14 ! 1. Make the work problem-specific and user-centered. ! 2. Variation in performance is the core problem to address. ! 3. See the system that produces the current outcomes. ! 4. We cannot improve at scale what we cannot measure. ! 5. Anchor practice improvement in disciplined inquiry. ! 6. Accelerate improvements through networked communities.
  • 15. Taken Together 15 •  Disciplined Inquiry •  Rudiments a scientific community •  Aim: systematic practice improvement
  • 16. The Six Core Principles 16 ! 1. Make the work problem-specific and user-centered. ! 2. Variation in performance is the core problem to address. ! 3. See the system that produces current outcomes. ! 4. We cannot improve at scale what we cannot measure. ! 5. Anchor practice improvement in disciplined inquiry. ! 6. Accelerate improvements through networked communities.
  • 17. How Do We Heal Medicine? Atul Gawande April, 2012 See  the  System    
  • 18. 18
  • 19. Gawande’s Closing Observation Making systems work is the great task of my generation of physicians and scientists. But I would go further and say that making systems work — whether in healthcare, education, climate change, making a pathway out of poverty — is the great task of our generation as a whole.
  • 20. And at the heart of making systems work is the problem of complexity… When you are confronted by any complex social system with things about it that you’re dissatisfied with and anxious to fix, you cannot just step in and set about fixing with much hope of helping. This realization is one of the sore discouragements …You cannot meddle with one part of a complex system without the almost certain risk of setting off disastrous events that you hadn’t counted on. If you want to fix something you are first obliged to seek to understand it…the whole system. -­‐  Lewis  Thomas,  1974   Biologist  and  Essayist  
  • 21. What  We  Should  Work  On:   Task  complexity   Organizaonal  complexity   Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 22. The Invisible Complexity Schooling 22 The  Invisible  Complexity  of  Schooling  
  • 23. What  We  Should  Work  On:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 24. What  We  Should  Work  On:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Need  to  idenfy  high-­‐ leverage  problems   Design/develop/ refine  quality   work  processes   Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 25. I.  Problem-­‐  &  User-­‐Centered     •  What  we  tend  to  do  now:  a  general  issue  comes  into  view  and   we  jump  on  soluons.   !  What  is  the  specific  problem  we’re  trying  to  solve?  
  • 26. 60-­‐70%   Students  assigned  to   developmental  math   course.   80%   Percent  of  these   students  that  never   get  past  this  gate.   500,000   students   in  every  cohort  will  never   complete  a  college  math   requirement.   26 A Specific High-Leverage Problem to Solve
  • 27. What  We  Should  Work  On:   How  We  Work  On  It:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Need  to  idenfy  high-­‐ leverage  problems   Design/develop/ refine  quality   work  processes   Inherent  indeterminism   Must  learn   our  way  into   improvement;   “Change  it  to   understand   it.”     Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 28. V.  Engage  in          Disciplined  Inquiry     •  Design-­‐development  orientaon,  iterave  cycles   –  The  Driving  Principle:  Quick,  minimally  intrusive,  and  an              empirical  warrant   –   Mantra:  Learn  Fast,  Fail  Fast,  Improve  Fast!  
  • 29. Framing  the  Learning  to  Improve  Challenge   Current Situation Resistant Indifferent Ready Low confidence: Good idea, But how to make it work ???? Limited Capacity Very Small Scale Test Very Small Scale Test Very Small Scale Test Good base Capacity Very Small Scale Test Very Small Scale Test Small Scale Test High confidence: Good idea èè Can execute Limited Capacity Very Small Scale Test Small Scale Test Large Scale Test Good base Capacity Small Scale Test Large Scale Test Implement
  • 30. Framing  the  Learning  to  Improve  Challenge   Current Situation Resistant Indifferent Ready Low confidence: Good idea, But how to make it work ???? Limited Capacity Very Small Scale Test Very Small Scale Test Very Small Scale Test Good base Capacity Very Small Scale Test Very Small Scale Test Small Scale Test High confidence: Good idea èè Can execute Limited Capacity Very Small Scale Test Small Scale Test Large Scale Test Good base Capacity Small Scale Test Large Scale Test Implement
  • 31. Framing  the  Learning  to  Improve  Challenge   Current Situation Resistant Indifferent Ready Low confidence: Good idea, But how to make it work ???? Limited Capacity Very Small Scale Test Very Small Scale Test Very Small Scale Test Good base Capacity Very Small Scale Test Very Small Scale Test Small Scale Test High confidence: Good idea èè Can execute Limited Capacity Very Small Scale Test Small Scale Test Large Scale Test Good base Capacity Small Scale Test Large Scale Test Implement
  • 32. Framing  the  Learning  to  Improve  Challenge   Current Situation Resistant Indifferent Ready Low confidence: Good idea, But how to make it work ???? Limited Capacity Very Small Scale Test Very Small Scale Test Small Scale Test Good base Capacity Very Small Scale Test Small Scale Test Modest Scale Test High confidence: Good idea èè Can execute Limited Capacity Small Scale Test Modest Scale Test Large Scale Test Good base Capacity Modest Scale Test Large Scale Test Implement Wide-spread
  • 33. 33   Of Educational Reform Going Fast, but Learning Slow.
  • 34. 34   We Are in Good Company Shil  to  Learning  Fast  to   Implement  Well  
  • 35. What  We  Should  Work  On:   How  We  Work  On  It:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Need  to  idenfy  high-­‐ leverage  problems   Design/develop/ refine  quality   work  processes   Inherent  indeterminism   Must  learn   our  way  into   improvement;   “Change  it  to   understand   it.”     Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 36. Developing  a  Quality  Process  Reliably   at  Scale   Develop   A  Change   Test  under   mulple   condions   Test  under   increasingly  varied   condions   Make  the  change   permanent   Ini@al   Hunches   System   Changes   1  school   1  administrator   5  schools   Many  administrators   Enre  vercal  team     A  more  diverse  group   of  administrators   District  Wide   All  administrators   Seeing  Task   Complexity   Seeing   Organizaonal   Complexity   Learning  to  improve  feedback   conversaons  between    principals  and  new  teachers  PLAN   DO   ACT   STUDY  
  • 37. What  We  Should  Work  On:   How  We  Work  On  It:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Need  to  idenfy  high-­‐ leverage  problems   Design/develop/ refine  quality   work  processes   Inherent  indeterminism   Must  learn   our  way  into   improvement;   “Change  it  to   understand   it.”     Can’t  always   see  all  the   consequences   of  what  we   do.   Centrality  of     measurement:   How  will  you   know  Δ  is  an   improvement?     Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 38.  You  Cannot  Improve  at  Scale  What  You   Cannot  Measure   •  Need  measureable  targets   – But,  you  just  can  not  stand  at  the  end  of  the  line.     •  We  need  process  measures  ed  to   intermediate  targets  and  key     process  changes.  
  • 39.                 TraditionalSequenceStatway Effects: Time to Complete a College Level Math Course 1  Year   2  Years       Triple the success rate in half the time. 6% 51% 15%
  • 40. Producve   Persistence   Belonging  Uncertainty:   Supporve  social  es   Target:  How  do  we                  measure  it?   Mindsets  about  the   value  of  math   Mindsets  about   potenal  to  learn   math   Anxiety  Regulaon   Study  Skills          Conceptual  Task:        reduce  40+  concepts                to  5  core  ideas          focus  on  underlying              malleable  causes  +                change  evidence        Prac@cal           Measurement:   reduce  900  items  to  26          “you  have  3  minutes”        A  Primary  Driver:  key  intermediate  outcome  
  • 41. 41 ! Testing a Change Idea: A Starting Strong Package to Enhance Productive Persistence
  • 42. What  We  Should  Work  On:   How  We  Work  On  It:   Task  complexity   Organizaonal  complexity   Consequences:   •  Breakdowns   •  Wide  variability   in  outcomes   Need  to  idenfy  high-­‐ leverage  problems   Design/develop/ refine  quality   work  processes   Inherent  indeterminism   Must  learn   our  way  into   improvement;   “Change  it  to   understand   it.”     Can’t  always   see  all  the   consequences   of  what  we   do.   The  Goal:     Quality  reliably  at  scale   •  Can  we  get  an  idea  to  work?   •  What  will  it  take  to  make  it    work  in  many  other  contexts?     Centrality  of     measurement:   How  will  you   know  Δ  is  an   improvement?     Complexity    of  work  in    21st  century     instuons   Need  to    “see  the    system”  
  • 43. II.Variation in Performance Is the Problem to Solve •  Crical  queson  is  not:  “What  Works?”   But  rather:     “How  to  advance    quality  among    diverse  teachers  engaging  varied      populaons  of  students  and    working    in  different     organizaonal  contexts?”     Goal:  Achieve   quality  reliably          at  scale.  
  • 44. Belonging Uncertainty and Stereotype 12%   13%   14%   28%   40%   7%   11%   14%   50%   71%   0%   10%   20%   30%   40%   50%   60%   70%   80%   Never   Hardly  Ever   Somemes   Frequently   Always   Pathways    Dropout   All  students   Black  students   “How  olen,  if  ever,  do   you  wonder:  ‘Maybe  I   don't  belong  here?’” N  =  714  math  students    
  • 45. Variation in Pathways Success Rates by College (n=19) 45 1 23 4 5 6 7 8 9 11 1213 14 15 17 18 19 0% 50% 100% 0% 50% 100% StatwayStudents Non-Statway Matched Comparisons No improvement line We also have a failure, why? What can we learn? Triple success rate line
  • 46. VI.  Accelera@ng  Improvement:     Tap  the  Power  of  Networks   •  A  source  of  innovaon     •  Mulple  fast  tests/refinements     •  Improvement  diffusion     A  Learning  Educa/onal  System  
  • 47. A   A   Improvement  Networks:  Accelerate  Learning  in   Pracce  for  Improvement   A   B   A   A   A   B   A   A   A   B   A   A   A   B   C   (Englebart,1994)  
  • 48. A System of Social Learning to Improve: Embracing Disciplined Inquiry Transla@onal   Research   Interven@ons     (Alpha  Labs)     Will  it  work  in  our   context  and  with  out   students,  and  if  so,   how?     Expert     Prac@@oner   Knowledge   (Subnet)     Building  robust  clinical   knowledge  about     effecve  materials  and     instruconal  pracces   (PDSA).   Learning  from     Network  Data   (Hub  Analy@cs)       Learning  from   observed  variability.   Discerning  the  unseen.  
  • 49. The Network Improvement Paradigm 49 Researchers vs Users “Knowers” “Doers” All Improvers What Works! How to Make It Work! Replicability as the new Gold Standard. “Script it” vs. “Every situation is unique” Develop Quality Processes to Support Complex Work Individual Autonomy As Most Prized Norm Working Together We Can Accomplish More "   Implement Fast and Scale Wide Learn Fast to Implement Well "   Focus on Standard Effect Size Focus on Sources of Variability in Performance "   "   "   "   Developing Practice-Based Evidence
  • 50. The Network Improvement Paradigm “The problem that is managing quality is not just an intellectual endeavor; it is a pragmatic one.The point is not just to know what makes things better or worse; it is to make things actually better.” –Dr. Don Berwick, Founder Institute for Healthcare Improvement Learning Fast to ImplementWell to Achieve Quality Reliably at Scale. 50
  • 51. It is all about accelerating how we learn in and through practice to improve. Our thanks to our foundation partners in this work: Carnegie, Gates, Hewlett, Kresge and Lumina. Also the Institute of Education Sciences and the National Science Foundation