All Day Session delivered to student leaders at Abington Friends School. What are some fears, obstacles, and challenges associated with facilitating courageous conversations? How do we interrupt comments and jokes in our everyday life, and how do we facilitate dialogue past challenging moments? Gain practical skills and practice in this session!

1. Train the Trainer:
Interruption and Facilitation Skills
for Student Leaders
Seattle Girls’ School
Rosetta Eun Ryong Lee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

2. About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

3. About Seattle Girls’ School in the Work?
What Got YOU Involved
Think about the time or experiences that
got you interested in diversity work and
being a student leader. What keeps you
going? What do you hope for?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

4. Agenda
 Courageous conversations
 What keeps us from having them?
 Priming for the conversation
 Interruption skills
 Practice makes less heart-attack-inducing
 Facilitation skills
 Practice makes less heart-attack-inducing
 Wrap up
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

5. Courageous Conversations
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

6. Fears and Anxieties that Keep Us
from Having Conversations
 Offending
 Losing Face
 Tokenism
 Social Risk
 Bursting the Bubble
 Rocking the Boat
 Conflict
 Lack of “Authority”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

7. Pitfalls and Obstacles that Keep Us
from Conversing Again
 Outbursts
 Silence
 Denial
 The Good Talk
 Teacher vs. Facilitator
 Personal Attacks
 The Quick Fix
 Leadership Oppression
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

8. Open Acknowledgment
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9. Define the Opportunity
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

10. Break
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

11. NCBI Effective Interventions Model
 Reduce Defensiveness
– Tone
– Body Language
– Respect
 Keep the Conversation Going
– Hear Them Out
– Ask Open-Ended Questions
– Set Aside Your Feeling for the Moment
– Dialogue
 Build the Relationship
 Win an Ally
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

12. Everything You Ever Wanted to Interrupt
But Didn’t Know How To…
 Think of trigger events of phrases
 Which ones have proven most challenging?
 Which ones would you like to strategize effective
interventions for?
 Strategize for different people: strangers,
acquaintances, friends, family members, younger
people, etc.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

13. Practice Makes…
Two Lines Facing Each Other
-Line 1 say trigger phrase
-Line 2 respond
-Line 2 move one person
-Repeat for several rounds
After 10 minutes, we will
switch roles (Line 2 say
trigger, Line 1 respond) and
practice another 10 minutes.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

14. Sharing the Wisdom
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

15. Lunch
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16. Facilitation Skills
 Space
 Confidence and Competence
 Relationship Building
 Credibility
 Flexibility and Authority
 Optimism
 Modeling
 Multiple Learning Styles
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

17. Facilitation Tips
 Co-facilitation
 Depersonalization
 Vulnerability
 Relationships
 Saving it for Later
 Discomfort
 Clarification
 Listening
 Hot Buttons
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

18. Avoiding the Pitfalls and
Overcoming the Obstacles
 Powerful stories
 Powerful statistics
 Powerful analogies
 Facilitation Skills
 Welcoming environment
 Clear and strict norms
 Willingness to sit with
discomfort
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

19. What’s YOUR
Facilitation Challenge?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

20. Practice Makes…
Feeling Even More Comfortable!
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

21. Structure
 Groups of 5
– 1 Facilitator
– 2 Participants
– 2 Challengers
 Discussion
 Feedback for the Facilitator
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

22. Goals to Strive For
 Be Real
 Don’t End Early
 Don’t “Admire the Problem”
 Sit With All the Feelings
 Support the Facilitator
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

23. Discussion Time
Discussion: How does gender difference
and gender bias show up at Abington
Friends School?
Round One
Discussion
Round One
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

24. Large Group Share
What were some:
Ah-ha moments
Great strategies
Heads up
Questions or Concerns
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

25. Next Steps
 Attend more Train the Trainer workshops
 Have more real discussions with people
who affirm you
 Have more real one-on-one dialogue with
people who may or may not affirm you
 Continue to learn and grow in your
knowledge base for content AND skills
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

26. Final Questions or Comments?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

27. Resources
• Anti-Defamation League
• Cross Cultural Connections
(www.CulturesConnecting.com)
• Facilitation First
• Jimpact Enterprises, Inc.
• National Coalition Building Institute
• The People’s Institute
• Stirfry Seminars
• The Thiagi Group
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

28. Presenter Information
Rosetta Eun Ryong Lee
6th Faculty and
Professional Outreach
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)