Why is talking about diversity, inclusion, equity, social justice, and other aspects of cultural competence so emotional? Why and how do dialogues derail so often and so quickly? Examine three common pitfalls, identify how it shows up for us, and how we might support students when it happens for them.

1. Rosetta Eun Ryong Lee
Seattle Girls’ School
Cultural Competence and
Emotional Resilience
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

2. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
The Jones Model of Cultural Competence
Cultural Self-
Awareness
Cultural
Intelligence
Cross-Cultural
Effectiveness
Skills
Countering
Oppression
through
Inclusion

3. The Line Between Safety and Comfort
Safety: In this space, I can ask questions without fear of
judgment. I can voice my perspective and know that I will
be validated for the fact that that is my truth. Others may
challenge my ideas, but that challenge is in the spirit of
greater shared understanding and growth.
Comfort: I feel that, in this space, my reality will be agreed
with, validated, and unchallenged. I don’t have to explain
myself to be understood, and I don’t have to justify my
perspective, as everyone shares it.
True dialogue happens in an environment where everyone is
safer but not always comfortable...
SO THAT THEY CAN LEARN AND GROW.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

4. Myths About Cultural Competence
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
 All or None
 Mistakes
 Apologies
 “Tonsils” Theory
 Vulnerability

5. Slow Cycle of Competence
William Taylor’s Reflective Competence Model
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

6. Brain Science Behind Emotions
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

7. Reflection
What are the factors and
experiences that shape
your attitude toward
cultural competence and
emotions?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

8. Emotion Regulation
“Emotion regulation” is our ability to
effectively manage and respond to an
emotional experience. We unconsciously use
a variety of emotion regulation strategies to
cope with difficult situations many times
throughout each day. Healthy coping
strategies do not cause harm, and they can
help to diffuse strong emotions, often
allowing for a greater understanding of what
led to the emotional experience.
Rolston and Lloys-Richardson (2014)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

9. Break
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

10. Phenomenon:
Lack of mindfulness about the true source
of our emotions and targeting the wrong
person, event, or source
Inspired by From Safe Spaces to Brave Spaces: A New Way
to Frame Dialogue Around Diversity and Social Justice by
Brian Arao and Kristi Clemens (2013)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

11. Phenomenon:
Lack of mindfulness about the true source
of our emotions and targeting the wrong
person, event, or source
Strategy:
Pause, question, name, and express toward
the correct source
Inspired by From Safe Spaces to Brave Spaces: A New Way
to Frame Dialogue Around Diversity and Social Justice by
Brian Arao and Kristi Clemens (2013)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

12. Phenomenon:
Cognitive Dissonance, the “Perfectly Logical
Explanation,” and the Backfire Effect
Raising Race Questions: Whiteness and Inquiry in Education
By Ali Michael (2014)
http://theoatmeal.com/comics/believe_clean
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

13. Phenomenon:
Cognitive Dissonance, the “Perfectly Logical
Explanation,” and the Backfire Effect
Strategy:
Pause, listen, and accept that mental models
are made and therefore can be unmade
Raising Race Questions: Whiteness and Inquiry in Education
By Ali Michael (2014)
http://theoatmeal.com/comics/believe_clean
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

14. Phenomenon:
Classic Responses to Shame: Moving Away,
Moving Towards, Moving Against
Brené Brown, Men, Women, and Worthiness (2012)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

15. Phenomenon:
Classic Responses to Shame: Moving Away,
Moving Towards, Moving Against
Strategy:
Pause, hold back the primary response,
engage with vulnerability,
seek relationship and empathy
Brené Brown, Men, Women, and Worthiness (2012)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

16. Our Work with Ourselves
Our Work Together
Our Work with Our Students
All emotions are real and correct, and
they are not always under our control.
How we behave when we experience
emotions is under our control, and our
actions can be correct or incorrect.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

17. Have a BRAVE Year!
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

18. Presenter
Information
Rosetta Eun Ryong Lee
Outreach Specialist
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)