1/2 Day Training delivered to the Diversity Committee. Interrupting comments through a relationship intervention model, facilitating dialogue, particularly charged ones that deal with diversity and anti-bias.
1. Train the Trainer:
Facilitation Skills for Courageous Conversations
The Bay School of San Francisco
Rosetta Eun Ryong Lee
Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
3. Agenda
Courageous conversations
What keeps us from having them?
Priming for the conversation
Facilitation skills
Practice makes less heart-attack-inducing
Discussion time
Wrap up
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
5. Fears and Anxieties that Keep Us
from Having Conversations
Offending
Losing Face
Tokenism
Professional Risk
Bursting the Bubble
Rocking the Boat
Conflict
Lack of “Authority”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
6. Pitfalls and Obstacles that Keep Us
from Conversing Again
Outbursts
Silence
Denial
The Good Talk
Teacher vs. Facilitator
Personal Attacks
The Quick Fix
Leadership Oppression
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
9. Avoiding the Pitfalls and
Overcoming the Obstacles
Powerful stories
Powerful statistics
Powerful analogies
Facilitation Skills
Welcoming environment
Clear and strict norms
Willingness to sit with
discomfort
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
10. Facilitation Skills
Space
Confidence and Competence
Relationship Building
Credibility
Flexibility and Authority
Optimism
Modeling
Multiple Learning Styles
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
11. Facilitation Tips
Co-facilitation
Depersonalization
Vulnerability
Relationships
Saving it for Later
Discomfort
Clarification
Listening
Hot Buttons
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
14. Structure
Groups of 5
– Facilitator
– 2 Participants
– 2 “Challenge” Roles
10 Minute Discussions
Critical Friends Style Feedback for the Facilitator
Switch roles
3 Rounds of Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
15. Goals to Strive For
Be Real
Don’t End Early
Don’t “Admire the Problem”
Sit With All the Feelings
Support the Facilitator
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
16. Round One Discussion Time
Discussion: Schools struggle to have many
students and faculty members of color
because there “aren’t enough strong
candidates of color.” What do you think?
Round One
Discussion
Round One
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
17. Round Two Discussion Time
Discussion: Should schools revamp the
curriculum to include multiple diversity
perspectives even if there is little to no
diversity of that sort in the student or
faculty/staff population?
Round Two
Discussion
Round Two
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
18. Round Three Discussion Time
Discussion: What is the role of men and
women in the work toward gender equity
and social justice?
Round Two
Discussion
Round Two
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
20. Large Group Share
What were some:
Ah-ha moments
Great strategies
Heads up
Questions or Concerns
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
21. Next Steps
Attend more Train the Trainer workshops
Have more real discussions with people
who affirm you
Have more real one-on-one dialogue with
people who may or may not affirm you
Continue to learn and grow in your
knowledge base for content AND skills
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
22. NCBI Effective Interventions Model
Reduce Defensiveness
– Tone
– Body Language
– Respect
Keep the Conversation Going
– Hear Them Out
– Ask Open-Ended Questions
– Set Aside Your Feeling for the Moment
– Dialogue
Build the Relationship
Win an Ally
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
23. Everything You Ever Wanted to Interrupt
But Didn’t Know How To…
Think of trigger events of phrases
Which ones have proven most challenging?
Which ones would you like to strategize effective
interventions for?
Strategize for different people: strangers,
acquaintances, friends, family members,
children, etc.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
24. Practice Makes…
Please work in pairs:
-Feed the trigger phrase
-Respond
-Feedback
-Try Again
-Repeat
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
26. Final Questions or Comments?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
27. Resources
• Anti-Defamation League
• Cross Cultural Connections
(www.CulturesConnecting.com)
• Facilitation First
• Jimpact Enterprises, Inc.
• National Coalition Building Institute
• The People’s Institute
• Stirfry Seminars
• The Thiagi Group
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
28. Presenter Information
Rosetta Eun Ryong Lee
6th Faculty and
Professional Outreach
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)