The document discusses using VoIP Drupal, an open-source platform, to develop voice-enabled applications that can empower citizens through information accessible by phone. It describes how VoIP Drupal allows building sites that make calls, send texts, conduct voice polls and more. Examples of potential applications include get-out-the-vote campaigns, community surveys, emergency announcements and interactive storytelling. The goal is to make web information available to more people, not just those with computers and literacy.