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Ravi-PMO-Sep-16

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Ravi-PMO-Sep-16

  1. 1. Profile of Ravi Purushothaman Page 1 RAVI PURUSHOTHAMAN Mobile: +91-95000-46424 leoswathi@hotmail.com (primary) & leoswathi@outlook.com (secondary) LinkedIn: http://in.linkedin.com/in/ravipurushothaman Summary  A dynamic professional with rich work experience of 9+ years in PMO/Relationship Management in Singapore and India.  Experience in PMO, Resourcing, Recruitment especially, Banking space.  From Oct 2013 to Oct 2015, was part of DELIVERY MANAGEMENT OFFICE (DMO) for a largest Bank, where I was responsible for the ISD (integrated Service Delivery) Account with HCL managing 100 + projects & 1500 resources.  Handled the PMO activities for a major financial client, having their development centers at USA, UK, Zurich, Canada, Australia & India.  Key scope includes Contract Management, Client Interaction, Financial Analysis, Resource Management, Resource Utilization, Billing Coordination, Unbilled Analysis, Engagement Management, Client Governance, Compliance Control & Reporting, Client Audits, SLA Tracking and also on Client Contract (MSA) obligation apart from Monthly Compliance Reporting, BCP/DR plans, Annual Budgeting plans, etc.,  Responsible for building and managing the HCL DMO team and bridging with the Client VMO team where it covers, Vendor Management, Onboarding across the Technologies/Projects., etc.  Manage communication to executive stakeholders, providing direction to the project teams and work with the business sponsors, users, Technology teams to identify and manage dependencies across various initiatives to ensure that expected project benefits are successfully delivered.
  2. 2. Profile of Ravi Purushothaman Page 2 DMO/PMO role in brief:- Operations Tasks Resource Management On Boarding / Off-Boarding Back-ground Verification ( New Joiners / Re-Initiation) VDI Allocation RSA/VOSCO Token Management Maintaining Resource Master Facility Management Resource Seat Allocation / Tracking Seating Pipeline New ODC set-up (secured) as per contract BC/DR site monitoring and support Security Management Physical Security Controls Infosec Process and Training Compliance to Regulations / Standards Monthly Audits / Remediation Asset Management Maintaining Assets Master Tracking of Laptop / Mobile / Ipods Tracking of RSA/Vosco Tokens / Projector / Printer  To monitor project health status and timely reporting on all aspects of the programs  To collect, collate and publish project/program reports to various stakeholders (within and outside HCL)  To coordinate all periodic reviews, prepare MoMs and Track to closure of all action items  To track progress on implementation of best practices, processes and standards/tools  To execute resource management plan as defined by delivery managers (execute on- boarding, training and resource release, BRQs etc..)  To track on Projects RAG status (Red, Amber, Green) which are falling under “Project Compliance Index” (PCI)  Tracking of Unbilled resources  Managing & supporting Projects for their Disaster Recovery (DR)/BCP plans. From Nov 2015 to 6t h May 2016 associated with the Administration & Facility Management team at Chennai
  3. 3. Profile of Ravi Purushothaman Page 3 PMO - Roles and responsibilities when I was deputed in Singapore where I use to work with the major Banking clients includes Citibank, DBS, UOB, JPMorgan, SCB, etc.  Role involves Reporting, Billing reconciliation, Control of Attrition levels, Developing & implementing Training programs along with other HR initiatives to enhance Employee efficiency and motivation levels.  Project Infrastructure Management – Coordinates operational procedures and project environments, including obtaining workspace, creating document standards and procedures and providing office support.  Project Organization and Staffing – Responsible for deriving an overall resource plan from the individual project plans, and for coordinating and managing these resources.  Master Work Plan and Schedule – Responsible for deriving an account level work plan and schedule from the individual project plans, and for tracking and reporting of ongoing performance.  Risk Management – Risk is assessed at the project team level and managed at the PMO to include identifying potential risks, assessing total account exposure and monitoring plans.  Cost/Schedule Performance Management – Ensures that no work is undertaken until planned and approved by implementing project tracking and status reporting processes. Data and Documents Management - Responsible for managing all project data by establishing, maintaining and disposing of project records and recording, tracking and communicating status of deliverables and collecting and maintaining processes, metrics and lessons learned.  Communications Management – Develops and implements a coordinated communication plan, with the assistance of each project delivery heads. These includes identifying, tracking and resolving issues and action items, summarizing and reporting on project deliverables, and addressing the communications needs of all stakeholders.  Communicates directly with Key Accounts/ Vendor management / Contract department to obtain accurate sales forecast for finance reporting requirements and to ensure pricing, product information and in-market contracts are updated and maintained.
  4. 4. Profile of Ravi Purushothaman Page 4  Project Controller: – Assisting Global Operations PMO / HR with center monthly metrics, like Project Accounting, Resource Need/Allocation reports, Time Sheet Management, processes including chasing process, hosting core team meetings, recording action items., etc.  Resource Management: – Maintaining Resource Data base, Resource Allocation Headcount Reports, Needs and Project Reports to Executives, Directors, and Managers.  Manage Project financials : - Budgets, Responsible for verifying project financial commitments and consistent with corporate financial policies and procedures and ensuring cost management records of budgets, expenditures, forecasts and cash flow are maintained for multiple projects.  Supporting the Department Heads on various department level activities such as tracking the SLA sign-off with Clients, providing reports to Finance on monthly billing and so on  Managing the Customer focused activities like coordinating the customer visit @ clients premises, Customer review meetings, Client audits and so on  Prepare and present monthly Dashboards and variance reports to Stakeholders  Good in MS Office (Excel, Word and PowerPoint).  SPOC between cross-functional teams like Business HR, Finance, Infosec, Quality, Admin and other support teams.  Specialties: - End to End Project management Office Support - Compliance Reporting - SLA Tracking - SoW Management - Contract Management - Deployment Management - Update On-boarding and Off-boarding details - Update details of attrition report. - Contract uploads tracker, Visa tracker, Onsite/offshore leverage - Headcount (Billable/Non Billable) management
  5. 5. Profile of Ravi Purushothaman Page 5 - Revenue projections vs. Actual Billing tracking - Expertise in Administration and Facility Management which includes Seating Management, SSD trackers, exposure to ISMS, SAS 70, SSAE 16 Ty II, Client audits. Key Personal Skills:  Ability to think outside the box, adapt to circumstances, learn from co-workers, and share information and experiences  Ability to perform multiple tasks concurrently  Ability to make timely and sound decisions  Ability to work independently and in a team based environment Other Roles and Responsibilities  Handled the designated account which includes leading Bankers and non-banking clients in Singapore.  End-to-end coordination with Citibank, DBS, UOB, SCB, JPMorgan and Barclays with their Vendor Management Office for Compliance Reports, MIS reports, and other compliance related documents.  Expertise in all Recruitment & Sourcing activities that include screening; short listing; liaison with candidates; scheduling interviews; selecting the right candidates; placement includes both contract and permanent basis and apart from processing their Employment and related passes for Singapore.  Experience in placement of resources exclusively on Banking domains such as Business Analysts, Relationship Manager, Project Managers, Project Leaders, Developers on technologies like Oracle Applications, Java/J2EE, DWH, .Net, Oracle PL/SQL, DBA, Coolgen, Vision Plus, Testing, Internet Banking, Cards, Loan Origination and other niche skills.  Exposure to Singapore Employment Pass and related passes, CPF, GST formalities
  6. 6. Profile of Ravi Purushothaman Page 6 Key contributions (Singapore):  Placed nearly 80+ resources for MNC Banks across domains & technologies. EDUCATION Year of Passing Examination Institute / University Graduate Diploma in Materials Management (GDMM) 1996 Materials Management Indian Institute of Materials Management Bachelor of Science - Mathematics 1990 Mathematics Madras University Others : - Presented School Cricket Team. - Passed Certificate “A” grade exam in National Cadet Corps (NCC). Note: Till Dec 2011, I was holding Singapore Permanent Resident Status – S6962762E ORGANIZATION PROFILE: Company Name Duration Designation Highlights HCL Technologies, Chennai Nov’15 to 6th May 2016 Senior Manager - Administration  Associated with the Madurai HCL facility set-up HCL Technologies, Chennai Oct’13 to till Oct’15 Senior Manager – Delivery (Project) Management Office  On/Off-boarding, BGV, Vendor Governance, Client Relationship, Monthly Compliance Reporting, Annual Budgeting, DR/BCP plans, etc., HCL Technologies, Chennai Sep’11 to Sep’13 Senior Manager - Administration  Managed a team of 15+. Responsible for Administration & Facility Management for 6 facilities, HR Recruitment & Talent Management groups support, etc. Marc Software, Singapore & Chennai Nov’09 to till June’11 & (May’10 – Jul’10 – Singapore) Manager - Sales & Operations  Key Account Management, PMO, Client Management, Recruitment, Employee relations  Exposure to EP and related passes, CPF, GST, ISO formalities
  7. 7. Profile of Ravi Purushothaman Page 7 Encora Technologies, Singapore Jul’09 to Oct 2009 Sales Manager  Account Management, PMO, Recruitment Emerio Globesoft, Singapore Feb’09 to July 2009 Business Development Manager  Key Account Manager for Citibank ICG, Citi Private Banking, SCB, UOB, Barclays and PMO role. Saksoft Pte Ltd., Singapore Feb’06 to Feb 2009 Business Development Manager  Strategic Account Manager for Citibank, DBS, UOB, SCB apart from JPMorgan, Barclays, Calyon bank. Extensive experience on PMO, Client Management, Recruitment, Employee relations, Vendor coordination, Compliance related formalities, MIS reporting, etc.  Achieved a revenue target closely to Singapore Dollars (SGD) 3 million Marc Software Pte Ltd., Singapore Nov’04 to Feb’2006 Manager – Operations  Account Management, Recruitment, Business Development, PMO, Immigration, Client Management Worked with leading companies in Chennai, India June 1991 to Oct 2004  Administration, Facility Operational Management, Sourcing, Employee relations Maintenance, Security, Housekeeping, Cafeteria, Occupational Safety, Infrastructure creation, STPI, Customs & Central Excise Bonding formalities, etc.

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