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Psychology and Consumerism

          Week 3
Edward Bernays
   Born: Vienna, November 22, 1891                    Sigmund Freud
    Died: New York, March 9, 1995
       Nephew of Sigmund Freud                         Born: Austria, May 1856
Given the title ‗Father of Public Relations‘           Died: September 1939
                                           ‗sexual and aggressive forces inside humans
                                             that can be controlled by others‘ which are
                                                    ‗remnants of our animal past‘
Bernays‘ development of advertising from his
        uncle‘s study of psychology-

 Dangerous and irrational desires and fears that
           lie under the surface of man.
   These forces are naturally aggressive and
      sexual and define our subconscious.
   Governors of society have to control these
forces in order to guide the human mind towards
                       good.

                  These practices continued by…
Anna Freud believed that if people were
            encouraged to conform to the accepted
            patterns of family and social life their ego‘s
            will be strengthened leading to a society of
            more rational beings.



Ernest Dichter known as the "father of
motivational research.‖ Pioneered the
application of Freudian
psychoanalytic concepts and
techniques to business — in
particular to the study of consumer
behavior in the marketplace.
This week..
          Opponents of Freudian ideas.
Those who believed inner self should be allowed
    to express itself, no to be controlled. The
 liberation of feelings, memories and emotions.
A rising group of psychoanalysts in 1950s encouraged
patients to express feelings openly as opposed to the
Freudian idea of suppressing them, which they believed
was proven to not work. Remember the following cases
discussed last week?




 The death of Marilyn             Dorothy Burlingham
      Monroe and                           and
 her involvement with            her three children living
     the Freudian                   with Anna Freud-
 psychoanalyst Ralph               resulting in suicide,
       Greenson                        homophobia,
Wilhelm Reich (1897- 1957). Originally had been a follower
of Sigmund Freud in 1920s Vienna but later grew to be one
of the main challengers of Freud‘s. He believed
unconscious forces inside human beings were good- it
was the repression of them by society that distorted them
and made them dangerous.



                       Disturbing
                       childhood-
                       sex
                       obsessed.
                       Oedipus
                       Complex
Freud and Reich had fundamentally different views on what
was essential to human nature-

-   Freud believed we were driven by irrational natural
    impulses
-   Reich believed there was an underlying energy but but it
    was a good thing- LIBIDO- and by freeing these sexual
    forces it would lead to better individuals.
Reich believed that Earth had an energy curre
Orgone energy- a sort of ‗orgasmic‘ current.




          Used his ideas to create-
          -Cloudbusters
          -UFO blockers
          -Vegetotherapy

          -Orgone accumulators
          (eventually arrested for
          them)
But despite all this, lots of students were influenced by his
works which coincided with their ideas about the state of
society.

A young resurgence was building against companies who
they claimed used manipulation and brainwashing to turn
the masses into consumers.
They promoted liberation of mind and sexual freedom and
wrote Reich‘s name over walls.



   Youth Protests in
   1960s America
Weather Underground Movement

-believed mass production and the manipulation of masses was to divert
attention from illegal Vietnam war

In 1970 the group issued a "Declaration of a State of War" against the United
States government, under the name "Weather Underground Organization‖




                                         "You don't need a weatherman to
                                         know which way the wind blows",
                                         Bob Dylan - "Subterranean
                                         Homesick Blues".

                                         http://www.youtube.com/watch?v=Y
                                         iIC8YwQVV8
We felt that doing nothing in a period of
repressive violence is itself a form of
violence. That's really the part that I think is
the hardest for people to understand. If you
sit in your house, live your white life and go
to your white job, and allow the country that
you live in to murder people and to commit
genocide, and you sit there and you don't do
anything about it, that's violence.

—Naomi Jaffe, The Weather Underground
Herbert Marcuse 1898- 1979
    One-Dimensional Man- ―The people recognize
themselves in their commodities; they find their soul in
  their automobile, hi-fi set, split-level home, kitchen
                      equipment‖
Marcuse strongly criticized society‘s
consumerist values.

- Believed government used it as a form of
social control.

- May claim to live in a democratic society,
  but it is actually authoritarian in that a few
  individuals dictate our perceptions of
  freedom by only allowing us choices to buy
  for happiness.

-    In this state of "unfreedom‖ consumers act
    irrationally by working more than they are
    required to in order to fulfill unnecessary
    needs- by searching for social connection
    through material items
‘There is a
policeman
inside all our
heads..’
Can get rid of society‘s power over individual
              minds from within.
  Release the forces set on individuals by
Freud, Bernays, Dichter etc and revolutionize
        society one person at a time.


 No fighting. The personal journey becomes
                   political.
Back to ideas of Wilhem Reich- can free themselves from
         the controls put in their mind by society.

   Must express feelings inside that previously were
               considered dangerous
TAKE OWNERSHIP OF WHO YOU ARE
http://www.youtube.com/watch?v=Hg1A5YIdsg8


ACKNOWLEDGE SELF-POWER. USE
PSYCHOLOGY TECHNIQUES LIKE ‗GESTALT
THERAPY‘
http://www.youtube.com/watch?v=9_voss41dyA


PRIMAL SCREAM THERAPY- LET OUT INNER
EMOTIONS
http://www.youtube.com/watch?v=DRqJgDTIAck
But those big corporations are now getting
worried-
People now expressing themselves and
trying to be an individual

-   outside of ‗mainstream‘ society
-   outside of consumerism
-   outside of mass production.

        NEED NEW TECHNIQUES
         NEW PSYCHOANALYSIS
        NEW MARKET RESEARCH
New market research- these people are still
  CONSUMERS. However they look for products to
             express their individuality.
  Mass production of limited ranges are out- instead
        production of VARIETY of products.

 YES you can break free yourself from society‘s rules
and be whoever you want to be. And now products can
       be the the TOOL in helping you do this.

 American capitalism decided to help Americans
             express themselves.
Abraham Maslow‘s Hierarchy of Needs
Stanford Research Institute VALS framework. Values and
Lifestyles of consumers. Now placed in new categories.
Simplified test across all demographics to understand inner
motives.
Lifestyles and Values (Stanford Research Institute Personality
Types)
http://www.youtube.com/watch?v=mGUwA4xkkKs

-   CAN NOW LINK GROUPS TO PURCHASES
-   UNDERSTANDINGN UNDERLYING MOTIVATIONS LEADS
    TO LIFESTYLE MARKETING
-   IF NEW PRODUCT EXPRESSED A PARTICULAR GROUP‘S
    VALUES IT WOULD BE PURCHASED BY THEM


AND NOT JUST RETAIL, SRI RESEARCH INFLUENCES
POLITICS TOO.
PROMOTE IDEA OF POWER TO THE PEOPLE –
Margaret Thatcher
http://www.youtube.com/watch?v=oK3eP9rh4So
Ronald Reaganhttp://www.youtube.com/watch?v=Czwe6-
UCQ5E&feature=related
So now can EXPRESS individuality through
products.

Can BUY any identity you wish.

Mass production out- computer operated machines
drive smaller varied product ranges.


THE BEST THING TO HAPPEN TO
CONSUMERISM- UNLIMITED EVERCHANGING
NEEDS AS DESIRES RISE THROUGH
MASLOW‘S HEIRARCHY- NEVER ENDING
CONSUMERIST BOOM?!
ADVERTS EXPRESS INDIVIDUALITY- YOU
ARE DIFFERENT, YOU ARE WORTH IT ETC

http://www.youtube.com/watch?v=jNBoJZN-KIk

http://www.youtube.com/watch?v=wRyWwwY4tF
8

http://www.youtube.com/watch?v=IifJhpRRn3c
ACTIVITY
Write an advert to promote USING THE INTERNET but targeted to a specific consumer group
 Think- what are these people‘s lifestyles like? What are their aims and values? How are you
            going to satisfy them or make them better by getting them ONLINE?

                                       PARENTS
                     https://www.youtube.com/watch?v=Lq2Nvs0va2g

                                 MIDDLE-AGED WOMEN
                     https://www.youtube.com/watch?v=E0qDrRJT4zE

                                      TEENAGERS
                     https://www.youtube.com/watch?v=0cKpvwlSGOI

                             RECENTLY SEPERATED COUPLE
                     https://www.youtube.com/watch?v=pTjHCCU2E4c

                                      STUDENTS
             https://www.youtube.com/watch?v=w1sT7QV8nfU&feature=relmfu

                                NEW BUSINESS OWNERS
              https://www.youtube.com/watch?v=1Fki1SJ17kQ&feature=relmfu

                                       CELEBRITY
                      https://www.youtube.com/watch?v=sDPJ-o1leAw

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PSYCHOLOGY AND CONSUMERISM 3

  • 2. Edward Bernays Born: Vienna, November 22, 1891 Sigmund Freud Died: New York, March 9, 1995 Nephew of Sigmund Freud Born: Austria, May 1856 Given the title ‗Father of Public Relations‘ Died: September 1939 ‗sexual and aggressive forces inside humans that can be controlled by others‘ which are ‗remnants of our animal past‘
  • 3. Bernays‘ development of advertising from his uncle‘s study of psychology- Dangerous and irrational desires and fears that lie under the surface of man. These forces are naturally aggressive and sexual and define our subconscious. Governors of society have to control these forces in order to guide the human mind towards good. These practices continued by…
  • 4. Anna Freud believed that if people were encouraged to conform to the accepted patterns of family and social life their ego‘s will be strengthened leading to a society of more rational beings. Ernest Dichter known as the "father of motivational research.‖ Pioneered the application of Freudian psychoanalytic concepts and techniques to business — in particular to the study of consumer behavior in the marketplace.
  • 5. This week.. Opponents of Freudian ideas. Those who believed inner self should be allowed to express itself, no to be controlled. The liberation of feelings, memories and emotions.
  • 6. A rising group of psychoanalysts in 1950s encouraged patients to express feelings openly as opposed to the Freudian idea of suppressing them, which they believed was proven to not work. Remember the following cases discussed last week? The death of Marilyn Dorothy Burlingham Monroe and and her involvement with her three children living the Freudian with Anna Freud- psychoanalyst Ralph resulting in suicide, Greenson homophobia,
  • 7. Wilhelm Reich (1897- 1957). Originally had been a follower of Sigmund Freud in 1920s Vienna but later grew to be one of the main challengers of Freud‘s. He believed unconscious forces inside human beings were good- it was the repression of them by society that distorted them and made them dangerous. Disturbing childhood- sex obsessed. Oedipus Complex
  • 8. Freud and Reich had fundamentally different views on what was essential to human nature- - Freud believed we were driven by irrational natural impulses - Reich believed there was an underlying energy but but it was a good thing- LIBIDO- and by freeing these sexual forces it would lead to better individuals.
  • 9. Reich believed that Earth had an energy curre Orgone energy- a sort of ‗orgasmic‘ current. Used his ideas to create- -Cloudbusters -UFO blockers -Vegetotherapy -Orgone accumulators (eventually arrested for them)
  • 10. But despite all this, lots of students were influenced by his works which coincided with their ideas about the state of society. A young resurgence was building against companies who they claimed used manipulation and brainwashing to turn the masses into consumers. They promoted liberation of mind and sexual freedom and wrote Reich‘s name over walls. Youth Protests in 1960s America
  • 11. Weather Underground Movement -believed mass production and the manipulation of masses was to divert attention from illegal Vietnam war In 1970 the group issued a "Declaration of a State of War" against the United States government, under the name "Weather Underground Organization‖ "You don't need a weatherman to know which way the wind blows", Bob Dylan - "Subterranean Homesick Blues". http://www.youtube.com/watch?v=Y iIC8YwQVV8
  • 12. We felt that doing nothing in a period of repressive violence is itself a form of violence. That's really the part that I think is the hardest for people to understand. If you sit in your house, live your white life and go to your white job, and allow the country that you live in to murder people and to commit genocide, and you sit there and you don't do anything about it, that's violence. —Naomi Jaffe, The Weather Underground
  • 13. Herbert Marcuse 1898- 1979 One-Dimensional Man- ―The people recognize themselves in their commodities; they find their soul in their automobile, hi-fi set, split-level home, kitchen equipment‖
  • 14. Marcuse strongly criticized society‘s consumerist values. - Believed government used it as a form of social control. - May claim to live in a democratic society, but it is actually authoritarian in that a few individuals dictate our perceptions of freedom by only allowing us choices to buy for happiness. - In this state of "unfreedom‖ consumers act irrationally by working more than they are required to in order to fulfill unnecessary needs- by searching for social connection through material items
  • 15. ‘There is a policeman inside all our heads..’
  • 16. Can get rid of society‘s power over individual minds from within. Release the forces set on individuals by Freud, Bernays, Dichter etc and revolutionize society one person at a time. No fighting. The personal journey becomes political.
  • 17. Back to ideas of Wilhem Reich- can free themselves from the controls put in their mind by society. Must express feelings inside that previously were considered dangerous
  • 18. TAKE OWNERSHIP OF WHO YOU ARE http://www.youtube.com/watch?v=Hg1A5YIdsg8 ACKNOWLEDGE SELF-POWER. USE PSYCHOLOGY TECHNIQUES LIKE ‗GESTALT THERAPY‘ http://www.youtube.com/watch?v=9_voss41dyA PRIMAL SCREAM THERAPY- LET OUT INNER EMOTIONS http://www.youtube.com/watch?v=DRqJgDTIAck
  • 19. But those big corporations are now getting worried- People now expressing themselves and trying to be an individual - outside of ‗mainstream‘ society - outside of consumerism - outside of mass production. NEED NEW TECHNIQUES NEW PSYCHOANALYSIS NEW MARKET RESEARCH
  • 20. New market research- these people are still CONSUMERS. However they look for products to express their individuality. Mass production of limited ranges are out- instead production of VARIETY of products. YES you can break free yourself from society‘s rules and be whoever you want to be. And now products can be the the TOOL in helping you do this. American capitalism decided to help Americans express themselves.
  • 22. Stanford Research Institute VALS framework. Values and Lifestyles of consumers. Now placed in new categories. Simplified test across all demographics to understand inner motives.
  • 23. Lifestyles and Values (Stanford Research Institute Personality Types) http://www.youtube.com/watch?v=mGUwA4xkkKs - CAN NOW LINK GROUPS TO PURCHASES - UNDERSTANDINGN UNDERLYING MOTIVATIONS LEADS TO LIFESTYLE MARKETING - IF NEW PRODUCT EXPRESSED A PARTICULAR GROUP‘S VALUES IT WOULD BE PURCHASED BY THEM AND NOT JUST RETAIL, SRI RESEARCH INFLUENCES POLITICS TOO. PROMOTE IDEA OF POWER TO THE PEOPLE – Margaret Thatcher http://www.youtube.com/watch?v=oK3eP9rh4So Ronald Reaganhttp://www.youtube.com/watch?v=Czwe6- UCQ5E&feature=related
  • 24. So now can EXPRESS individuality through products. Can BUY any identity you wish. Mass production out- computer operated machines drive smaller varied product ranges. THE BEST THING TO HAPPEN TO CONSUMERISM- UNLIMITED EVERCHANGING NEEDS AS DESIRES RISE THROUGH MASLOW‘S HEIRARCHY- NEVER ENDING CONSUMERIST BOOM?!
  • 25. ADVERTS EXPRESS INDIVIDUALITY- YOU ARE DIFFERENT, YOU ARE WORTH IT ETC http://www.youtube.com/watch?v=jNBoJZN-KIk http://www.youtube.com/watch?v=wRyWwwY4tF 8 http://www.youtube.com/watch?v=IifJhpRRn3c
  • 26. ACTIVITY Write an advert to promote USING THE INTERNET but targeted to a specific consumer group Think- what are these people‘s lifestyles like? What are their aims and values? How are you going to satisfy them or make them better by getting them ONLINE? PARENTS https://www.youtube.com/watch?v=Lq2Nvs0va2g MIDDLE-AGED WOMEN https://www.youtube.com/watch?v=E0qDrRJT4zE TEENAGERS https://www.youtube.com/watch?v=0cKpvwlSGOI RECENTLY SEPERATED COUPLE https://www.youtube.com/watch?v=pTjHCCU2E4c STUDENTS https://www.youtube.com/watch?v=w1sT7QV8nfU&feature=relmfu NEW BUSINESS OWNERS https://www.youtube.com/watch?v=1Fki1SJ17kQ&feature=relmfu CELEBRITY https://www.youtube.com/watch?v=sDPJ-o1leAw

Editor's Notes

  1. Ernest Dichter (14 August 1907 – 21 November 1991) was an Austrian-American psychologist and marketing expert known as the "father of motivational research." Dichter pioneered the application of Freudian psychoanalytic concepts and techniques to business — in particular to the study of consumer behavior in the marketplace.