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Lean Startup Essentials




            How to save time,
            money & headaches
                      Lean Startup Essentials


                                       Lukas Fittl
                                    lukas@fittl.com


               Slides licensed under CC-BY-NC-SA. Lean Startup is trademarked by Eric Ries.
            Business Model Canvas is created by Alex Osterwalder and licensed under CC-BY-SA.
Lean Startup Essentials



                          About Me

        • Entrepreneur
            (Efficient Cloud, Soup.io)
        • Member of Spark59
            (Lean Canvas, Running Lean)
        • http://founderswiki.com/
Lean Startup Essentials



                          Focus


        • #1 - Presenting to Investors & Press
        • #2 - Make Something People Want
Lean Startup Essentials




         Based on the work by
              these folks




                          & many others
Lean Startup Essentials




             Its gonna    Why am I       WOW!
           be awesome!    doing this?   It works!
               oo            oo           oo
Lean Startup Essentials




                          Why am I
                          doing this?
                             oo
Lean Startup Essentials




                                   Product/
                                   Market Fit




                          Why am I           WOW!
                          doing this?       It works!
                             oo                 oo
Lean Startup Essentials




                  How can we
                 hack growth?
Lean Startup Essentials




           How can we reach
           Product/Market
                 Fit?
Lean Startup Essentials




                   Startup:
         Temporary organization used to
       search for a repeatable and scalable
               business model.
                          As defined by Steve Blank.
Lean Startup Essentials




                           We need to
                          experiment
                            & learn.

                  Not execute blindly.
Lean Startup Essentials




        1. ?
        2. ?
        3. Growth!
Lean Startup Essentials




        1. ?
        2. Run Experiments
        3. Growth!
Lean Startup Essentials




        1. Understand your Business Model
        2. Run Experiments
        3. Growth!
Lean Startup Essentials   #1: The Lean Canvas




          Understand Your
           Business Model
Lean Startup Essentials                                           #1: The Lean Canvas




               The Business
               Model Canvas



                   Alex Osterwalder - Business Model Generation
                           http://businessmodelgeneration.com
Lean Startup Essentials                                    #1: The Lean Canvas




          The Lean Canvas
               BM Canvas adjusted for early-stage




                          Ash Maurya - Running Lean
                           http://book.runningleanhq.com
Lean Startup Essentials                                                            #1: The Lean Canvas


      Problem          Solution             Unique Value Unfair                  Customer
                                            Proposition  Advantage               Segments
      Top 3 problems    Top 3 features
                                            Single, clear,      Can’t be easily  Target customers
                                            compelling          copied or bought
                                            message that
                                            states why you
                                            are different and
                       Key Metrics          worth buying        Channels

                       Key activities you                       Path to
                       measure                                  customers




      Cost Structure                                 Revenue Streams

      Customer Acquisition Costs                     Revenue Model
      Distribution Costs                             Life Time Value
      Hosting                                        Revenue
      People, etc.                                   Gross Margin
Lean Startup Essentials                                      #1: The Lean Canvas




    Customer Segments
        • Persona of your
                                            Key Partners     Key Activities   Value          Customer        Customer
                                                                              Proposition    Relationships   Segments




            prototypical (early) customer
                                                             Key                             Channels
                                                             Resources




                                            Cost Structure                            Revenue Streams




        • Narrow group of people that
            buy/use your product
        • Marketing is easier if you
            have a narrow customer
            segment
Lean Startup Essentials                                     #1: The Lean Canvas




                          Problem
        • What is the use case?
                                           Problem          Key Activities   Value          Customer        Customer
                                                                             Proposition    Relationships   Segments




                                                            Key                             Channels




        • What are the problems the
                                                            Resources




                                           Cost Structure                            Revenue Streams




            customer is trying to solve?
        • These might be things they’ve
            already started building in
            house, because there is an
            active need
Lean Startup Essentials                                      #1: The Lean Canvas




         Value Proposition
        • Single, clear, compelling
                                            Key Partners     Key Activities   Value          Customer        Customer
                                                                              Proposition    Relationships   Segments




            message that turns an unaware
                                                             Key                             Channels
                                                             Resources




            visitor into an interested
                                            Cost Structure                            Revenue Streams




            prospect
        • Your elevator pitch
        • What you put on your
            landing page
Lean Startup Essentials                                      #1: The Lean Canvas




                          Solution
        • Whats the Minimum viable
                                            Key Partners     Key Activities   Value          Customer        Customer
                                                                              Proposition    Relationships   Segments




            product (MVP) ?
                                                             Key                             Channels
                                                             Resources




                                            Cost Structure                            Revenue Streams




        • Minimal set of functionality to
            solve each problem of the
            customer
Lean Startup Essentials                                         #1: The Lean Canvas




                          Channels
        • How does the customer learn
                                               Key Partners     Key Activities   Value          Customer        Customer
                                                                                 Proposition    Relationships   Segments




            about your product?
                                                                Key                             Channels
                                                                Resources




                                               Cost Structure                            Revenue Streams




        • B2B and B2C vastly different!
        • SEM, SEO, Friend Invites, Social
            Media, Direct Sales, Tradeshows,
            PR, Content Marketing, etc.
Lean Startup Essentials                                   #1: The Lean Canvas




         Revenue Streams
       • How much is the problem
                                         Key Partners     Key Activities   Value          Customer        Customer
                                                                           Proposition    Relationships   Segments




          worth to the customer?
                                                          Key                             Channels
                                                          Resources




                                         Cost Structure                            Revenue Streams




       • Not how much it costs you
          to implement the solution
       • Avoid Free and Freemium
          Its just a marketing tactic!
Lean Startup Essentials                     #1: The Lean Canvas




          This document is alive
          and easy to update

          (not like your rusty old business plan)
Lean Startup Essentials   #2: Run Experiments




          Run Experiments
Lean Startup Essentials   #2: Run Experiments




       Build-Measure-Learn
Lean Startup Essentials   #2: Run Experiments




            Launch
               =
       First iteration
Lean Startup Essentials    #2: Run Experiments




          Speed of iteration
                beats
          Quality of iteration
Lean Startup Essentials   #2: Run Experiments




          How can you
       experiment faster?
Lean Startup Essentials   #2: Run Experiments




           Instead of
         “Will it work?”
               ask
     “Do customers care?”
Lean Startup Essentials                 #2: Run Experiments




            Customer Interviews

                 30 min in-person with
               your prototypical customer

       People like talking about their field -
            explore their worldview.
Lean Startup Essentials                         #2: Run Experiments




       How to conduct an interview

                     1.   Set context & tell your story
                     2.   Tell your problem hypothesis
                     3.   Listen to their worldview
                     4.   Ask for follow up / references


         DO NOT sell them your solution
Lean Startup Essentials                      #2: Run Experiments




            Online Market Tests:

                  Google Adwords
               Fake Landing Page with
           “Signup to be notified when we launch”
          “Can we call you to ask a couple of Qs?”
Lean Startup Essentials           #2: Run Experiments




                 MVP: Minimum
                 Viable Product
Lean Startup Essentials                 #2: Run Experiments




                Example:
         Idealab’s CarsDirect
                          Back in ’98
Lean Startup Essentials              #2: Run Experiments




                          Example:
                          mjam.at
Lean Startup Essentials




                Ignore at your own risk.



                          Why am I
                          doing this?
                             oo
Lean Startup Essentials




                                 Thanks!

                                       Lukas Fittl
                                    lukas@fittl.com


               Slides licensed under CC-BY-NC-SA. Lean Startup is trademarked by Eric Ries.
            Business Model Canvas is created by Alex Osterwalder and licensed under CC-BY-SA.

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Lean Startup Essentials - March 2012

  • 1. Lean Startup Essentials How to save time, money & headaches Lean Startup Essentials Lukas Fittl lukas@fittl.com Slides licensed under CC-BY-NC-SA. Lean Startup is trademarked by Eric Ries. Business Model Canvas is created by Alex Osterwalder and licensed under CC-BY-SA.
  • 2. Lean Startup Essentials About Me • Entrepreneur (Efficient Cloud, Soup.io) • Member of Spark59 (Lean Canvas, Running Lean) • http://founderswiki.com/
  • 3. Lean Startup Essentials Focus • #1 - Presenting to Investors & Press • #2 - Make Something People Want
  • 4. Lean Startup Essentials Based on the work by these folks & many others
  • 5. Lean Startup Essentials Its gonna Why am I WOW! be awesome! doing this? It works! oo oo oo
  • 6. Lean Startup Essentials Why am I doing this? oo
  • 7. Lean Startup Essentials Product/ Market Fit Why am I WOW! doing this? It works! oo oo
  • 8. Lean Startup Essentials How can we hack growth?
  • 9. Lean Startup Essentials How can we reach Product/Market Fit?
  • 10. Lean Startup Essentials Startup: Temporary organization used to search for a repeatable and scalable business model. As defined by Steve Blank.
  • 11. Lean Startup Essentials We need to experiment & learn. Not execute blindly.
  • 12. Lean Startup Essentials 1. ? 2. ? 3. Growth!
  • 13. Lean Startup Essentials 1. ? 2. Run Experiments 3. Growth!
  • 14. Lean Startup Essentials 1. Understand your Business Model 2. Run Experiments 3. Growth!
  • 15. Lean Startup Essentials #1: The Lean Canvas Understand Your Business Model
  • 16. Lean Startup Essentials #1: The Lean Canvas The Business Model Canvas Alex Osterwalder - Business Model Generation http://businessmodelgeneration.com
  • 17. Lean Startup Essentials #1: The Lean Canvas The Lean Canvas BM Canvas adjusted for early-stage Ash Maurya - Running Lean http://book.runningleanhq.com
  • 18.
  • 19. Lean Startup Essentials #1: The Lean Canvas Problem Solution Unique Value Unfair Customer Proposition Advantage Segments Top 3 problems Top 3 features Single, clear, Can’t be easily Target customers compelling copied or bought message that states why you are different and Key Metrics worth buying Channels Key activities you Path to measure customers Cost Structure Revenue Streams Customer Acquisition Costs Revenue Model Distribution Costs Life Time Value Hosting Revenue People, etc. Gross Margin
  • 20. Lean Startup Essentials #1: The Lean Canvas Customer Segments • Persona of your Key Partners Key Activities Value Customer Customer Proposition Relationships Segments prototypical (early) customer Key Channels Resources Cost Structure Revenue Streams • Narrow group of people that buy/use your product • Marketing is easier if you have a narrow customer segment
  • 21. Lean Startup Essentials #1: The Lean Canvas Problem • What is the use case? Problem Key Activities Value Customer Customer Proposition Relationships Segments Key Channels • What are the problems the Resources Cost Structure Revenue Streams customer is trying to solve? • These might be things they’ve already started building in house, because there is an active need
  • 22. Lean Startup Essentials #1: The Lean Canvas Value Proposition • Single, clear, compelling Key Partners Key Activities Value Customer Customer Proposition Relationships Segments message that turns an unaware Key Channels Resources visitor into an interested Cost Structure Revenue Streams prospect • Your elevator pitch • What you put on your landing page
  • 23. Lean Startup Essentials #1: The Lean Canvas Solution • Whats the Minimum viable Key Partners Key Activities Value Customer Customer Proposition Relationships Segments product (MVP) ? Key Channels Resources Cost Structure Revenue Streams • Minimal set of functionality to solve each problem of the customer
  • 24. Lean Startup Essentials #1: The Lean Canvas Channels • How does the customer learn Key Partners Key Activities Value Customer Customer Proposition Relationships Segments about your product? Key Channels Resources Cost Structure Revenue Streams • B2B and B2C vastly different! • SEM, SEO, Friend Invites, Social Media, Direct Sales, Tradeshows, PR, Content Marketing, etc.
  • 25. Lean Startup Essentials #1: The Lean Canvas Revenue Streams • How much is the problem Key Partners Key Activities Value Customer Customer Proposition Relationships Segments worth to the customer? Key Channels Resources Cost Structure Revenue Streams • Not how much it costs you to implement the solution • Avoid Free and Freemium Its just a marketing tactic!
  • 26. Lean Startup Essentials #1: The Lean Canvas This document is alive and easy to update (not like your rusty old business plan)
  • 27. Lean Startup Essentials #2: Run Experiments Run Experiments
  • 28. Lean Startup Essentials #2: Run Experiments Build-Measure-Learn
  • 29. Lean Startup Essentials #2: Run Experiments Launch = First iteration
  • 30. Lean Startup Essentials #2: Run Experiments Speed of iteration beats Quality of iteration
  • 31. Lean Startup Essentials #2: Run Experiments How can you experiment faster?
  • 32. Lean Startup Essentials #2: Run Experiments Instead of “Will it work?” ask “Do customers care?”
  • 33. Lean Startup Essentials #2: Run Experiments Customer Interviews 30 min in-person with your prototypical customer People like talking about their field - explore their worldview.
  • 34. Lean Startup Essentials #2: Run Experiments How to conduct an interview 1. Set context & tell your story 2. Tell your problem hypothesis 3. Listen to their worldview 4. Ask for follow up / references DO NOT sell them your solution
  • 35. Lean Startup Essentials #2: Run Experiments Online Market Tests: Google Adwords Fake Landing Page with “Signup to be notified when we launch” “Can we call you to ask a couple of Qs?”
  • 36. Lean Startup Essentials #2: Run Experiments MVP: Minimum Viable Product
  • 37. Lean Startup Essentials #2: Run Experiments Example: Idealab’s CarsDirect Back in ’98
  • 38. Lean Startup Essentials #2: Run Experiments Example: mjam.at
  • 39. Lean Startup Essentials Ignore at your own risk. Why am I doing this? oo
  • 40. Lean Startup Essentials Thanks! Lukas Fittl lukas@fittl.com Slides licensed under CC-BY-NC-SA. Lean Startup is trademarked by Eric Ries. Business Model Canvas is created by Alex Osterwalder and licensed under CC-BY-SA.

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