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Content, Connectivity & Convergence:
Sorting Out Complexity
Pinterest Pinstitute
Rebecca Lieb, Industry Analyst
April 28, 2015
Growing channel and media
complexity + increasing adoption
of content marketing
This has created a complex,
disparate content marketing
ecosystem
As marketer needs evolve over time,
so will solutions sets.
The key is not more or better point
solutions but how they come together.
You
Can help solve the problem!
Agenda
∙ Welcome
The Trends Driving Market Complexity
∙ Brands Are Publishers
∙ Mobile Supremacy
∙ Media Convergence
∙ Native Advertising
∙ Content Stack Evolution
The Trends Driving Market Complexity
∙Brands Are Publishers
∙Mobile Supremacy
∙Media Convergence
∙Native Advertising
∙Content Stack Evolution
GE’s Ecomagination publishes more content every
week than Time Magazine did in its heyday
The Trends Driving Market Complexity
∙Brands Are Publishers
∙Mobile Supremacy
∙Media Convergence
∙Native Advertising
∙Content Stack Evolution
60%Comscore: Mobile platforms accounted for 60% of
total time spent on digital media in May 2014.
60%Comscore: Mobile platforms accounted for 60% of
total time spent on digital media in May 2014.
The truth is, mobile should be the
standard for all things digital.
Consumers are quickly
learning to operate in a
mobile-only world.
“Mobile-first” may not be enough:
1/3 of shoppers use mobile exclusively, and more
than 1/2 consider mobile the most important
resource in the purchase decision process.
Confidence Lies in Visual Content
Base: 56 marketers; Size of bubbles above reflect marketers' intention to increase/decrease use of that content type
over the foreseeable future. * Based on question: What are the most effective types of content you’ve used to
promote your brand? ** Based on question: Which type(s) of content do you plan to phase out, use less of, or
have found ineffective?; Source: Altimeter Group
The Trends Driving Market Complexity
∙Brands Are Publishers
∙Mobile Supremacy
∙Media Convergence
∙Native Advertising
∙Content Stack Evolution
Media Convergence Drives
Content Stack Evolution
Execution Workflow: Coordinating Paid,
Owned, and Earned as one orchestration
17
© 2012 Altimeter Group
The Trends Driving Market Complexity
∙Brands Are Publishers
∙Mobile Supremacy
∙Media Convergence
∙Native Advertising
∙Content Stack Evolution
Defining Native Advertising
EVERYONE’S TALKING ABOUT
NATIVE
ADVERTISING.
SO, WHAT IS IT?
20
Native advertising is a form of
converged media that combines
paid and owned media into a form of
commercial messaging that is
fully integrated into, and often unique
to, a specific delivery platform.”
Altimeter Group, 2013
21
Native Advertising Example: Pinterest
The Trends Driving Market Complexity
∙Brands Are Publishers
∙Mobile Supremacy
∙Media Convergence
∙Native Advertising
∙Content Stack Evolution
By 2016, there will be “content
stack” offerings in the marketplace
— end-to-end solutions akin to ad
stacks.
Currently, no single vendor has an
end-to-end solution.
Eventually, a few will partner,
merge, acquire, and/or collaborate
to create a total solution.
10%
of marketers say their content
marketing technologies are “fully
integrated across people,
processes, and platforms.”
Integration needs are essential,
and tripartite:
 
1.Integrations with systems. This includes legacy
and often future platforms, such as data and analytics,
CRM, and inbound marketing.
2.Integration with the organization, such as
internal communications, corporate intelligence and
internal networks.  
3.Integration with processes, including
workflow and organizational structure. This may
include taking outside partners and/or agencies into
account
Marketers’ top ranked content
marketing software integrations
Q. Which of these would be most valuable when integrated with content marketing
solutions? Which would add the most value to content marketing strategy? (Forced
Rank)
Source: Altimeter Group Content Marketing Survey 2014, Base: n=80 marketers
YOU
must apply your talents to help
untangle all this complexity
Thank You
Disclaimer: Although the information and data used in this report have been produced and processed from sources believed to be
reliable, no warranty eXpressed or implied is made regarding the completeness, accuracy, adequacy or use of the information.
The authors and contributors of the information and data shall have no liability for errors or omissions contained herein or for
interpretations thereof. Reference herein to any specific product or vendor by trade name, trademark or otherwise does not
constitute or imply its endorsement, recommendation or favoring by the authors or contributors and shall not be used for
advertising or product endorsement purposes. The opinions eXpressed herein are subject to change without notice.
Altimeter Group provides research and advisory for companies
challenged by business disruptions, enabling them to pursue
new opportunities and business models.
Rebecca Lieb
Industry Analyst
@lieblink

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Content, Connectivity & Convergence: Sorting Out Complexity

  • 1. Content, Connectivity & Convergence: Sorting Out Complexity Pinterest Pinstitute Rebecca Lieb, Industry Analyst April 28, 2015
  • 2. Growing channel and media complexity + increasing adoption of content marketing
  • 3. This has created a complex, disparate content marketing ecosystem
  • 4.
  • 5. As marketer needs evolve over time, so will solutions sets. The key is not more or better point solutions but how they come together.
  • 6. You Can help solve the problem!
  • 7. Agenda ∙ Welcome The Trends Driving Market Complexity ∙ Brands Are Publishers ∙ Mobile Supremacy ∙ Media Convergence ∙ Native Advertising ∙ Content Stack Evolution
  • 8. The Trends Driving Market Complexity ∙Brands Are Publishers ∙Mobile Supremacy ∙Media Convergence ∙Native Advertising ∙Content Stack Evolution
  • 9. GE’s Ecomagination publishes more content every week than Time Magazine did in its heyday
  • 10. The Trends Driving Market Complexity ∙Brands Are Publishers ∙Mobile Supremacy ∙Media Convergence ∙Native Advertising ∙Content Stack Evolution
  • 11. 60%Comscore: Mobile platforms accounted for 60% of total time spent on digital media in May 2014.
  • 12. 60%Comscore: Mobile platforms accounted for 60% of total time spent on digital media in May 2014. The truth is, mobile should be the standard for all things digital.
  • 13. Consumers are quickly learning to operate in a mobile-only world. “Mobile-first” may not be enough: 1/3 of shoppers use mobile exclusively, and more than 1/2 consider mobile the most important resource in the purchase decision process.
  • 14. Confidence Lies in Visual Content Base: 56 marketers; Size of bubbles above reflect marketers' intention to increase/decrease use of that content type over the foreseeable future. * Based on question: What are the most effective types of content you’ve used to promote your brand? ** Based on question: Which type(s) of content do you plan to phase out, use less of, or have found ineffective?; Source: Altimeter Group
  • 15. The Trends Driving Market Complexity ∙Brands Are Publishers ∙Mobile Supremacy ∙Media Convergence ∙Native Advertising ∙Content Stack Evolution
  • 17. Execution Workflow: Coordinating Paid, Owned, and Earned as one orchestration 17 © 2012 Altimeter Group
  • 18. The Trends Driving Market Complexity ∙Brands Are Publishers ∙Mobile Supremacy ∙Media Convergence ∙Native Advertising ∙Content Stack Evolution
  • 21. Native advertising is a form of converged media that combines paid and owned media into a form of commercial messaging that is fully integrated into, and often unique to, a specific delivery platform.” Altimeter Group, 2013 21
  • 23. The Trends Driving Market Complexity ∙Brands Are Publishers ∙Mobile Supremacy ∙Media Convergence ∙Native Advertising ∙Content Stack Evolution
  • 24. By 2016, there will be “content stack” offerings in the marketplace — end-to-end solutions akin to ad stacks.
  • 25.
  • 26. Currently, no single vendor has an end-to-end solution. Eventually, a few will partner, merge, acquire, and/or collaborate to create a total solution.
  • 27. 10% of marketers say their content marketing technologies are “fully integrated across people, processes, and platforms.”
  • 28. Integration needs are essential, and tripartite:   1.Integrations with systems. This includes legacy and often future platforms, such as data and analytics, CRM, and inbound marketing. 2.Integration with the organization, such as internal communications, corporate intelligence and internal networks.   3.Integration with processes, including workflow and organizational structure. This may include taking outside partners and/or agencies into account
  • 29. Marketers’ top ranked content marketing software integrations Q. Which of these would be most valuable when integrated with content marketing solutions? Which would add the most value to content marketing strategy? (Forced Rank) Source: Altimeter Group Content Marketing Survey 2014, Base: n=80 marketers
  • 30.
  • 31. YOU must apply your talents to help untangle all this complexity
  • 32. Thank You Disclaimer: Although the information and data used in this report have been produced and processed from sources believed to be reliable, no warranty eXpressed or implied is made regarding the completeness, accuracy, adequacy or use of the information. The authors and contributors of the information and data shall have no liability for errors or omissions contained herein or for interpretations thereof. Reference herein to any specific product or vendor by trade name, trademark or otherwise does not constitute or imply its endorsement, recommendation or favoring by the authors or contributors and shall not be used for advertising or product endorsement purposes. The opinions eXpressed herein are subject to change without notice. Altimeter Group provides research and advisory for companies challenged by business disruptions, enabling them to pursue new opportunities and business models. Rebecca Lieb Industry Analyst @lieblink

Editor's Notes

  1. Brian STAT ACCORDING TO COMSCORE
  2. Brian STAT ACCORDING TO COMSCORE
  3. Brian STAT ACCORDING TO COMSCORE
  4. Brian STAT ACCORDING TO COMSCORE
  5. Brian
  6. Doesn’t have to be the exact the exact same
  7. Above: Altimeter found a workflow pattern based on 34 interviews, while we heard a variation on workflow patterns, this one was common
  8. Native advertising is an intersection of paid and owned media and is therefore a form of converged media.1 Altimeter Group defines “owned” media as content that the brand or advertiser controls, while “paid” media is advertising; very simply, this entails a media buy. While earned media, such as social sharing, is not an inherent element of native advertising, it is an essential adjacent component to many, if not most, native campaigns. Sharing, liking, and otherwise socially promoting native advertising campaigns promotes, amplifies, and extends reach and awareness. The definition of native advertising clearly overlaps with existing definitions of sponsored/branded/custom content, as well as advertorial. Differentiation can border on splitting hairs.
  9. The integrated form native advertising takes depends on the media vehicle or platform. For example, on publisher sites, native advertising placements are congruent in look and feel to editorial.
  10. Content Stacks are Emerging
  11. Integration considerations are essential because of the pending consolidation driven by converged media, as well as the evolution of content stacks. “Why shouldn’t our call center agents have access to same information that guests have?” asks Walsh at Marriott International.
  12. Our research found that there are common integration points marketers leverage across each use case (see Figure 7). While not universal to all marketers’ scenarios, these integrations fall into eight primary categories. The figure below charts how these common points of integration typically map against use cases.