SlideShare a Scribd company logo
1 of 32
Download to read offline
LincolnMurphy
@lincolnmurphy
Build a
Customer-centric
Growth Engine
in 3 Easy Steps
EVERYTHING IS EASY IN MODERATION
Step 1: Define Customer
Success-driven Growth
“LOAD THE SPACESHIP WITH ROCKET FUEL” - ULTIMATE WARRIOR
Step 2: Create a
foundation for Customer
Success-driven Growth
“I LAY IT OUT, FOR Y’ALL TO PLAY IT OUT” - HUGGY BEAR
Ideal Customer Profile +
Desired Outcome
@lincolnmurphy
ULTRA! MARKETING FORMULA™
@lincolnmurphy
DESIRED OUTCOME
@lincolnmurphy
@lincolnmurphy
@lincolnmurphy
Step 3: Take Massive
Action
GO BIG AND GO HOME (YOU CAN HAVE BOTH!)
Orchestration +
Logical Intervention +
Appropriate Offer
@lincolnmurphy
EFFORTLESS UPSELLING FORMULA™
LOGICAL INTERVENTION
Time Milestone Trigger
@lincolnmurphy
@lincolnmurphy
Add-ons
Licenses or Seats
Additional Capacity
Services
Training
Internal Expansion
@lincolnmurphy
APPROPRIATE OFFER
QUICKLY DOUBLE RECURRING REVENUE
Short-circuit Offer + Ascension Offer = Exponential Growth
@lincolnmurphy
QUICK REVENUE DOUBLING FORMULA™
Timing Success VectorAppropriateness
@lincolnmurphy
WOM ACCELERATOR METHOD™
@lincolnmurphy
Timing PrescriptiveInfiltrate their Network
@lincolnmurphy
EXPONENTIAL EXPANSION FRAMEWORK™
@lincolnmurphy
sixteenventures.com/cxl

More Related Content

What's hot

Engage! Creating Powerful Human Connections with Email - EMSA Australia Keynote
Engage! Creating Powerful Human Connections with Email - EMSA Australia KeynoteEngage! Creating Powerful Human Connections with Email - EMSA Australia Keynote
Engage! Creating Powerful Human Connections with Email - EMSA Australia KeynoteLincoln Murphy
 
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...Lincoln Murphy
 
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...Lincoln Murphy
 
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...Lincoln Murphy
 
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...Lincoln Murphy
 
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...Lincoln Murphy
 
Deliberate Growth Framework - Startup Istanbul
Deliberate Growth Framework - Startup IstanbulDeliberate Growth Framework - Startup Istanbul
Deliberate Growth Framework - Startup IstanbulLincoln Murphy
 
Sales Management Pain Points: Account Management
Sales Management Pain Points: Account ManagementSales Management Pain Points: Account Management
Sales Management Pain Points: Account ManagementPipeliner CRM
 
7 Deadly Sins of Marketing
7 Deadly Sins of Marketing7 Deadly Sins of Marketing
7 Deadly Sins of MarketingHana Abaza
 
Advanced Growth Hacking for startups - 4 big conundrums
Advanced Growth Hacking for startups - 4 big conundrumsAdvanced Growth Hacking for startups - 4 big conundrums
Advanced Growth Hacking for startups - 4 big conundrumsNilan Peiris
 
The Power of Moments: Creating a Hyper-Personalized Customer Experience
The Power of Moments: Creating a Hyper-Personalized Customer ExperienceThe Power of Moments: Creating a Hyper-Personalized Customer Experience
The Power of Moments: Creating a Hyper-Personalized Customer ExperienceSogolytics
 
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...Sean Bradley
 
Increase Sales & Profit Without Spending More On Advertising
Increase Sales & Profit Without Spending More On AdvertisingIncrease Sales & Profit Without Spending More On Advertising
Increase Sales & Profit Without Spending More On AdvertisingThe Business Sniper
 
Building a Revenue Engine: Demand Gen, Funnels and Smarketing
Building a Revenue Engine: Demand Gen, Funnels and SmarketingBuilding a Revenue Engine: Demand Gen, Funnels and Smarketing
Building a Revenue Engine: Demand Gen, Funnels and SmarketingHana Abaza
 
Building Your Revenue Engine As Your Startup Evolves
Building Your Revenue Engine As Your Startup EvolvesBuilding Your Revenue Engine As Your Startup Evolves
Building Your Revenue Engine As Your Startup EvolvesHana Abaza
 
Cutting Through the Water
Cutting Through the WaterCutting Through the Water
Cutting Through the WaterPipeliner CRM
 
Sales Promotion Programs 22 May 2014
Sales Promotion Programs 22 May 2014Sales Promotion Programs 22 May 2014
Sales Promotion Programs 22 May 2014Obed Fl
 
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...#FlipMyFunnel
 
Bryan Hatch - Analyze to Understand
Bryan Hatch - Analyze to UnderstandBryan Hatch - Analyze to Understand
Bryan Hatch - Analyze to UnderstandInfusionsoft
 

What's hot (20)

Engage! Creating Powerful Human Connections with Email - EMSA Australia Keynote
Engage! Creating Powerful Human Connections with Email - EMSA Australia KeynoteEngage! Creating Powerful Human Connections with Email - EMSA Australia Keynote
Engage! Creating Powerful Human Connections with Email - EMSA Australia Keynote
 
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...
How Customer Success-centricity Drives Revenue, Growth, and Valuations - RD ...
 
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...
Customer Success-driven Initial Traction for Startups - 2016 San Pedro Valley...
 
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...
Revenue Summit 2017 - Put Your Customers In the Drivers Seat and Go Full Thro...
 
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...
Lincoln Murphy - Endeavor - August 2017 - The Ultimate Growth Engine: Using C...
 
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...
 
Deliberate Growth Framework - Startup Istanbul
Deliberate Growth Framework - Startup IstanbulDeliberate Growth Framework - Startup Istanbul
Deliberate Growth Framework - Startup Istanbul
 
Sales Management Pain Points: Account Management
Sales Management Pain Points: Account ManagementSales Management Pain Points: Account Management
Sales Management Pain Points: Account Management
 
7 Deadly Sins of Marketing
7 Deadly Sins of Marketing7 Deadly Sins of Marketing
7 Deadly Sins of Marketing
 
Advanced Growth Hacking for startups - 4 big conundrums
Advanced Growth Hacking for startups - 4 big conundrumsAdvanced Growth Hacking for startups - 4 big conundrums
Advanced Growth Hacking for startups - 4 big conundrums
 
Calls to action
Calls to actionCalls to action
Calls to action
 
The Power of Moments: Creating a Hyper-Personalized Customer Experience
The Power of Moments: Creating a Hyper-Personalized Customer ExperienceThe Power of Moments: Creating a Hyper-Personalized Customer Experience
The Power of Moments: Creating a Hyper-Personalized Customer Experience
 
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...
IS20G13 - Amplifying the Consumer Experience to Increase Conversion - Jason W...
 
Increase Sales & Profit Without Spending More On Advertising
Increase Sales & Profit Without Spending More On AdvertisingIncrease Sales & Profit Without Spending More On Advertising
Increase Sales & Profit Without Spending More On Advertising
 
Building a Revenue Engine: Demand Gen, Funnels and Smarketing
Building a Revenue Engine: Demand Gen, Funnels and SmarketingBuilding a Revenue Engine: Demand Gen, Funnels and Smarketing
Building a Revenue Engine: Demand Gen, Funnels and Smarketing
 
Building Your Revenue Engine As Your Startup Evolves
Building Your Revenue Engine As Your Startup EvolvesBuilding Your Revenue Engine As Your Startup Evolves
Building Your Revenue Engine As Your Startup Evolves
 
Cutting Through the Water
Cutting Through the WaterCutting Through the Water
Cutting Through the Water
 
Sales Promotion Programs 22 May 2014
Sales Promotion Programs 22 May 2014Sales Promotion Programs 22 May 2014
Sales Promotion Programs 22 May 2014
 
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
 
Bryan Hatch - Analyze to Understand
Bryan Hatch - Analyze to UnderstandBryan Hatch - Analyze to Understand
Bryan Hatch - Analyze to Understand
 

Similar to Build a Customer-centric Growth Engine in 3 Easy Steps

Exponential Growth: Using Data to Drive Customer Ascension
Exponential Growth: Using Data to Drive Customer AscensionExponential Growth: Using Data to Drive Customer Ascension
Exponential Growth: Using Data to Drive Customer AscensionKissmetrics on SlideShare
 
How to Turn Minimum Viable Products into Growth by fmr Amazon PM
How to Turn Minimum Viable Products into Growth by fmr Amazon PMHow to Turn Minimum Viable Products into Growth by fmr Amazon PM
How to Turn Minimum Viable Products into Growth by fmr Amazon PMProduct School
 
20 online marketing tips for cheese industry to increase customer
20 online marketing tips for cheese industry to increase customer20 online marketing tips for cheese industry to increase customer
20 online marketing tips for cheese industry to increase customerSocial Bubble
 
20 useful online marketing tips for global jams & jellies industry to increas...
20 useful online marketing tips for global jams & jellies industry to increas...20 useful online marketing tips for global jams & jellies industry to increas...
20 useful online marketing tips for global jams & jellies industry to increas...Social Bubble
 
20 online marketing tips for biscuit industry to increase customer
20 online marketing tips for biscuit industry to increase customer20 online marketing tips for biscuit industry to increase customer
20 online marketing tips for biscuit industry to increase customerSocial Bubble
 
20 online marketing tips for butter industry to increase customer
20 online marketing tips for butter industry to increase customer20 online marketing tips for butter industry to increase customer
20 online marketing tips for butter industry to increase customerSocial Bubble
 
Jordan Hatch - Advanced Campaign Builder
Jordan Hatch - Advanced Campaign BuilderJordan Hatch - Advanced Campaign Builder
Jordan Hatch - Advanced Campaign BuilderInfusionsoft
 
5 Phases of Startup Growth
5 Phases of Startup Growth 5 Phases of Startup Growth
5 Phases of Startup Growth Morgan Brown
 
Product-led Growth: Why and How?
Product-led Growth: Why and How?Product-led Growth: Why and How?
Product-led Growth: Why and How?Inbar Shaham
 
How to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanHow to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanJim Huffman
 
Startup Accelerator in a Book
Startup Accelerator in a BookStartup Accelerator in a Book
Startup Accelerator in a BookSvitlana Herlache
 
Product Strategy: Idea to Action by Coinbase Sr Product Manager
Product Strategy: Idea to Action by Coinbase Sr Product ManagerProduct Strategy: Idea to Action by Coinbase Sr Product Manager
Product Strategy: Idea to Action by Coinbase Sr Product ManagerProduct School
 
Quick Left - Lean MVP Deck
Quick Left - Lean MVP DeckQuick Left - Lean MVP Deck
Quick Left - Lean MVP DeckJames Kenly
 
Content Marketing 101: Overview of Content Marketing
Content Marketing 101: Overview of Content MarketingContent Marketing 101: Overview of Content Marketing
Content Marketing 101: Overview of Content MarketingKenny Ong
 
The Ultimate Feedback Loop - Delighting users with behavior-based messaging
The Ultimate Feedback Loop - Delighting users with behavior-based messagingThe Ultimate Feedback Loop - Delighting users with behavior-based messaging
The Ultimate Feedback Loop - Delighting users with behavior-based messagingJason Martin
 
Why Won't They Click This Button — Conversion Audits for Busy Marketers
Why Won't They Click This Button — Conversion Audits for Busy MarketersWhy Won't They Click This Button — Conversion Audits for Busy Marketers
Why Won't They Click This Button — Conversion Audits for Busy MarketersJustin Owings
 
Concur Presentation - Eloqua 2011
Concur Presentation - Eloqua 2011Concur Presentation - Eloqua 2011
Concur Presentation - Eloqua 2011Greg Forrest
 
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...Full Circle Insights
 

Similar to Build a Customer-centric Growth Engine in 3 Easy Steps (20)

Exponential Growth: Using Data to Drive Customer Ascension
Exponential Growth: Using Data to Drive Customer AscensionExponential Growth: Using Data to Drive Customer Ascension
Exponential Growth: Using Data to Drive Customer Ascension
 
How to Turn Minimum Viable Products into Growth by fmr Amazon PM
How to Turn Minimum Viable Products into Growth by fmr Amazon PMHow to Turn Minimum Viable Products into Growth by fmr Amazon PM
How to Turn Minimum Viable Products into Growth by fmr Amazon PM
 
20 online marketing tips for cheese industry to increase customer
20 online marketing tips for cheese industry to increase customer20 online marketing tips for cheese industry to increase customer
20 online marketing tips for cheese industry to increase customer
 
20 useful online marketing tips for global jams & jellies industry to increas...
20 useful online marketing tips for global jams & jellies industry to increas...20 useful online marketing tips for global jams & jellies industry to increas...
20 useful online marketing tips for global jams & jellies industry to increas...
 
20 online marketing tips for biscuit industry to increase customer
20 online marketing tips for biscuit industry to increase customer20 online marketing tips for biscuit industry to increase customer
20 online marketing tips for biscuit industry to increase customer
 
20 online marketing tips for butter industry to increase customer
20 online marketing tips for butter industry to increase customer20 online marketing tips for butter industry to increase customer
20 online marketing tips for butter industry to increase customer
 
Jordan Hatch - Advanced Campaign Builder
Jordan Hatch - Advanced Campaign BuilderJordan Hatch - Advanced Campaign Builder
Jordan Hatch - Advanced Campaign Builder
 
5 Phases of Startup Growth
5 Phases of Startup Growth5 Phases of Startup Growth
5 Phases of Startup Growth
 
5 Phases of Startup Growth
5 Phases of Startup Growth 5 Phases of Startup Growth
5 Phases of Startup Growth
 
Product-led Growth: Why and How?
Product-led Growth: Why and How?Product-led Growth: Why and How?
Product-led Growth: Why and How?
 
How to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanHow to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing Plan
 
Startup Accelerator in a Book
Startup Accelerator in a BookStartup Accelerator in a Book
Startup Accelerator in a Book
 
Product Strategy: Idea to Action by Coinbase Sr Product Manager
Product Strategy: Idea to Action by Coinbase Sr Product ManagerProduct Strategy: Idea to Action by Coinbase Sr Product Manager
Product Strategy: Idea to Action by Coinbase Sr Product Manager
 
Quick Left - Lean MVP Deck
Quick Left - Lean MVP DeckQuick Left - Lean MVP Deck
Quick Left - Lean MVP Deck
 
Content Marketing 101: Overview of Content Marketing
Content Marketing 101: Overview of Content MarketingContent Marketing 101: Overview of Content Marketing
Content Marketing 101: Overview of Content Marketing
 
The Ultimate Feedback Loop - Delighting users with behavior-based messaging
The Ultimate Feedback Loop - Delighting users with behavior-based messagingThe Ultimate Feedback Loop - Delighting users with behavior-based messaging
The Ultimate Feedback Loop - Delighting users with behavior-based messaging
 
Why Won't They Click This Button — Conversion Audits for Busy Marketers
Why Won't They Click This Button — Conversion Audits for Busy MarketersWhy Won't They Click This Button — Conversion Audits for Busy Marketers
Why Won't They Click This Button — Conversion Audits for Busy Marketers
 
Concur Presentation - Eloqua 2011
Concur Presentation - Eloqua 2011Concur Presentation - Eloqua 2011
Concur Presentation - Eloqua 2011
 
Dgr lls16 snap_app_finaldeck
Dgr lls16 snap_app_finaldeckDgr lls16 snap_app_finaldeck
Dgr lls16 snap_app_finaldeck
 
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...
Demand Gen Report - Stuck in the Middle - Strategies for Turbocharging Your F...
 

More from Lincoln Murphy

Customer Success - You Have a Positioning Problem - Lincoln Murphy
Customer Success - You Have a Positioning Problem - Lincoln MurphyCustomer Success - You Have a Positioning Problem - Lincoln Murphy
Customer Success - You Have a Positioning Problem - Lincoln MurphyLincoln Murphy
 
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...Lincoln Murphy
 
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...Lincoln Murphy
 
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...Lincoln Murphy
 
Success Potential: The Foundation of Customer Success
Success Potential: The Foundation of Customer SuccessSuccess Potential: The Foundation of Customer Success
Success Potential: The Foundation of Customer SuccessLincoln Murphy
 
The Secret to Creating Deep, Meaningful, and Profitable Customer Engagement
The Secret to Creating Deep, Meaningful, and Profitable Customer EngagementThe Secret to Creating Deep, Meaningful, and Profitable Customer Engagement
The Secret to Creating Deep, Meaningful, and Profitable Customer EngagementLincoln Murphy
 
Kicking Ass with Customer Success; The Ultimate Growth Hack for Startups
Kicking Ass with Customer Success; The Ultimate Growth Hack for StartupsKicking Ass with Customer Success; The Ultimate Growth Hack for Startups
Kicking Ass with Customer Success; The Ultimate Growth Hack for StartupsLincoln Murphy
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...Lincoln Murphy
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...Lincoln Murphy
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...Lincoln Murphy
 
Deliberate Growth Framework for Startups
Deliberate Growth Framework for StartupsDeliberate Growth Framework for Startups
Deliberate Growth Framework for StartupsLincoln Murphy
 
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...Lincoln Murphy
 
Growth hacking the enterprise sale - San Francisco Enterprise Tech Meetup
Growth hacking the enterprise sale - San Francisco Enterprise Tech MeetupGrowth hacking the enterprise sale - San Francisco Enterprise Tech Meetup
Growth hacking the enterprise sale - San Francisco Enterprise Tech MeetupLincoln Murphy
 
How to Turn Your Lead Nurturing Program into a Customer Converting Machine
How to Turn Your Lead Nurturing Program into a Customer Converting MachineHow to Turn Your Lead Nurturing Program into a Customer Converting Machine
How to Turn Your Lead Nurturing Program into a Customer Converting MachineLincoln Murphy
 
The Definitive Guide to Customer Success 2017
The Definitive Guide to Customer Success 2017The Definitive Guide to Customer Success 2017
The Definitive Guide to Customer Success 2017Lincoln Murphy
 

More from Lincoln Murphy (15)

Customer Success - You Have a Positioning Problem - Lincoln Murphy
Customer Success - You Have a Positioning Problem - Lincoln MurphyCustomer Success - You Have a Positioning Problem - Lincoln Murphy
Customer Success - You Have a Positioning Problem - Lincoln Murphy
 
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...
Superlógica Xperience 2017 - Lincoln Murphy - O Mecanismo de Crescimento Defi...
 
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...
10 Maiores Erros no Sucesso do Cliente (The 10 Biggest Mistakes in Customer S...
 
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...
VTex Day 2017 Keynote: Sucesso do Cliente: Como aumentar receita e margem de ...
 
Success Potential: The Foundation of Customer Success
Success Potential: The Foundation of Customer SuccessSuccess Potential: The Foundation of Customer Success
Success Potential: The Foundation of Customer Success
 
The Secret to Creating Deep, Meaningful, and Profitable Customer Engagement
The Secret to Creating Deep, Meaningful, and Profitable Customer EngagementThe Secret to Creating Deep, Meaningful, and Profitable Customer Engagement
The Secret to Creating Deep, Meaningful, and Profitable Customer Engagement
 
Kicking Ass with Customer Success; The Ultimate Growth Hack for Startups
Kicking Ass with Customer Success; The Ultimate Growth Hack for StartupsKicking Ass with Customer Success; The Ultimate Growth Hack for Startups
Kicking Ass with Customer Success; The Ultimate Growth Hack for Startups
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...
 
The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...The Secret to Rapid Growth in Any Market: Take your company to the next level...
The Secret to Rapid Growth in Any Market: Take your company to the next level...
 
Deliberate Growth Framework for Startups
Deliberate Growth Framework for StartupsDeliberate Growth Framework for Startups
Deliberate Growth Framework for Startups
 
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
 
Growth hacking the enterprise sale - San Francisco Enterprise Tech Meetup
Growth hacking the enterprise sale - San Francisco Enterprise Tech MeetupGrowth hacking the enterprise sale - San Francisco Enterprise Tech Meetup
Growth hacking the enterprise sale - San Francisco Enterprise Tech Meetup
 
How to Turn Your Lead Nurturing Program into a Customer Converting Machine
How to Turn Your Lead Nurturing Program into a Customer Converting MachineHow to Turn Your Lead Nurturing Program into a Customer Converting Machine
How to Turn Your Lead Nurturing Program into a Customer Converting Machine
 
The Definitive Guide to Customer Success 2017
The Definitive Guide to Customer Success 2017The Definitive Guide to Customer Success 2017
The Definitive Guide to Customer Success 2017
 

Recently uploaded

Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingShauryaBadaya
 
Ryanair Marketing and business development Plan
Ryanair Marketing and business development  PlanRyanair Marketing and business development  Plan
Ryanair Marketing and business development Plandrkarimsaber
 
social media optimization complete indroduction
social media optimization complete indroductionsocial media optimization complete indroduction
social media optimization complete indroductioninfoshraddha747
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMagdalena Kulisz
 
History of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfHistory of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfwilliam charnock
 
15 Tactics to Scale Your Trade Show Marketing Strategy
15 Tactics to Scale Your Trade Show Marketing Strategy15 Tactics to Scale Your Trade Show Marketing Strategy
15 Tactics to Scale Your Trade Show Marketing StrategyBlue Atlas Marketing
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigiKarishma
 
TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23Social Samosa
 
5 Digital Marketing Tips | Devherds Software Solutions
5 Digital Marketing Tips | Devherds Software Solutions5 Digital Marketing Tips | Devherds Software Solutions
5 Digital Marketing Tips | Devherds Software SolutionsDevherds Software Solutions
 
The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...sowmyrao14
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar CManojkumar C
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Associazione Digital Days
 
Navigating Global Markets and Strategies for Success
Navigating Global Markets and Strategies for SuccessNavigating Global Markets and Strategies for Success
Navigating Global Markets and Strategies for SuccessElizabeth Moore
 
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckDave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckOban International
 
Exploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfExploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfolivalibereo
 
Unlocking Passive Income: The Power of Affiliate Marketing
Unlocking Passive Income: The Power of Affiliate MarketingUnlocking Passive Income: The Power of Affiliate Marketing
Unlocking Passive Income: The Power of Affiliate MarketingDaniel
 
20 Top Social Media Tips for Peer Specialists
20 Top Social Media Tips for Peer Specialists20 Top Social Media Tips for Peer Specialists
20 Top Social Media Tips for Peer Specialistsmlicam615
 
A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainBanyanbrain
 
Creating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfCreating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfgopzzzin
 
Gen Z and Millennial Debit Card Use Survey.pdf
Gen Z and Millennial Debit Card Use Survey.pdfGen Z and Millennial Debit Card Use Survey.pdf
Gen Z and Millennial Debit Card Use Survey.pdfMedia Logic
 

Recently uploaded (20)

Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet Marketing
 
Ryanair Marketing and business development Plan
Ryanair Marketing and business development  PlanRyanair Marketing and business development  Plan
Ryanair Marketing and business development Plan
 
social media optimization complete indroduction
social media optimization complete indroductionsocial media optimization complete indroduction
social media optimization complete indroduction
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdf
 
History of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfHistory of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdf
 
15 Tactics to Scale Your Trade Show Marketing Strategy
15 Tactics to Scale Your Trade Show Marketing Strategy15 Tactics to Scale Your Trade Show Marketing Strategy
15 Tactics to Scale Your Trade Show Marketing Strategy
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G Age
 
TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23
 
5 Digital Marketing Tips | Devherds Software Solutions
5 Digital Marketing Tips | Devherds Software Solutions5 Digital Marketing Tips | Devherds Software Solutions
5 Digital Marketing Tips | Devherds Software Solutions
 
The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar C
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
 
Navigating Global Markets and Strategies for Success
Navigating Global Markets and Strategies for SuccessNavigating Global Markets and Strategies for Success
Navigating Global Markets and Strategies for Success
 
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckDave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
 
Exploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfExploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdf
 
Unlocking Passive Income: The Power of Affiliate Marketing
Unlocking Passive Income: The Power of Affiliate MarketingUnlocking Passive Income: The Power of Affiliate Marketing
Unlocking Passive Income: The Power of Affiliate Marketing
 
20 Top Social Media Tips for Peer Specialists
20 Top Social Media Tips for Peer Specialists20 Top Social Media Tips for Peer Specialists
20 Top Social Media Tips for Peer Specialists
 
A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | Banyanbrain
 
Creating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfCreating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdf
 
Gen Z and Millennial Debit Card Use Survey.pdf
Gen Z and Millennial Debit Card Use Survey.pdfGen Z and Millennial Debit Card Use Survey.pdf
Gen Z and Millennial Debit Card Use Survey.pdf
 

Build a Customer-centric Growth Engine in 3 Easy Steps