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​ Julian Lee
Sales Enablement Director
Champions & Competitions:
Making Social Fun
Introduction
Headquartered in Needham, Massachusetts
More than 6,000 employees worldwide
Next-generation technology platforms for smart,
connected products, operations, and systems
Leading provider of enterprise applications to:
• Create
• Operate
• Service
Market leading IoT platform vendor:
Best technology, recent awards, large customer
base, partners and ongoing investment
$1.3B total revenue (2014)
Global Footprint
FY 2014 revenue by region
41
%
39
%
20
%
Strong Market Presence
28,000active customers
About PTC
It’s Not Just Products That Are
Becoming Smart and Connected!
Q: How many people are
connected on Linkedin today?
Prospecting
Tuesday!
35.6% since launch & 15.3% this year
PTC’s Social Selling Journey as Measured by SSI
.
Region December 14 September 15 % Increase
Americas 52.7 57.2 8.5%
EMEA 47.8 52.3 9.4%
India 52.7 57.5 9.1%
APAC 22.8 31.4 37.7%
Total 45 52.2 15.3%
Set a Vision
Content Sharing Lessons Learnt
Strong Champions Communication
Competitions / Recognition
Achieving Social Selling Momentum
The Executive Whiteboard
Strong Champions
Local support & coaching
is equally important
EMEA
Americas
APAC & India
Top down support
is imperative
Not Just Doing As I Say….
Leading by Example
​@ Launch
• The vision
• Sponsors
• Goals, objectives & expectations
• Training plan
• On-boarding
Good Communication
​Progress
• Adoption
• Usage
• Successes
• Recognition
​
Scoreboard / Metrics
• SSI
• Accounts & Leads
• New connections
• # opportunities
• Revenue
Good Communication
Sharing Success….
Competitions
​Competition Types
• Corporate
• Regional / Country
• Teams
​What Competitions
• Highest SSI
• Best % increase in SSI
• Professional Brand
• Right people
• Insights
• Relationships
• Most # successful InMails
• # Searches
• # New opportunities
• Success stories
Make It Visible
Recognition
TYPES
Kudos
• Being No #1
• Social Selling Leader
Management
• Visibility
• Recommendations
• Endorsements
Financial
• Excellence awards
• Dinners
Personal business impact
• Great pipeline
• # opportunities
• Hitting quota
Sharing Content
It’s about being “top-of-mind” and relevant
Influencing the Buyer’s Journey Early on….
Revenue
Acquisition Nurture cycle
Profile Research Understand Connect Awareness
InterestRelationshipTrigger
LinkedIn Elevate
Empowering Employees to Become Social Professionals
• Makes it easy for employees to share
quality, company-relevant content
• Employee-first design drives outsized
adoption and usage
• Identity insights power business-level
results and show full-funnel impact
Lessons Learned
The measuring stick
• What data points
• Where does that data live
• How do I report / dashboard it
Data drives activities
• Tailored training
• Competitions
• Management inspection
Joint Sales & Marketing initiative
• Social media experts
• Content is key
• Make it easy to share / post
Champions
• Keep them involved
• Lead by example
• Tie success to business impact
Business Impact
©2015 LinkedIn Corporation. All Rights
Reserved.

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Champions and Competitions; Making Social Fun - PTC Customer Story - Sales Connect London 2015

  • 1.
  • 2. ​ Julian Lee Sales Enablement Director Champions & Competitions: Making Social Fun
  • 4. Headquartered in Needham, Massachusetts More than 6,000 employees worldwide Next-generation technology platforms for smart, connected products, operations, and systems Leading provider of enterprise applications to: • Create • Operate • Service Market leading IoT platform vendor: Best technology, recent awards, large customer base, partners and ongoing investment $1.3B total revenue (2014) Global Footprint FY 2014 revenue by region 41 % 39 % 20 % Strong Market Presence 28,000active customers About PTC
  • 5. It’s Not Just Products That Are Becoming Smart and Connected! Q: How many people are connected on Linkedin today?
  • 7. 35.6% since launch & 15.3% this year PTC’s Social Selling Journey as Measured by SSI . Region December 14 September 15 % Increase Americas 52.7 57.2 8.5% EMEA 47.8 52.3 9.4% India 52.7 57.5 9.1% APAC 22.8 31.4 37.7% Total 45 52.2 15.3%
  • 8. Set a Vision Content Sharing Lessons Learnt Strong Champions Communication Competitions / Recognition Achieving Social Selling Momentum
  • 9. The Executive Whiteboard Strong Champions Local support & coaching is equally important EMEA Americas APAC & India Top down support is imperative
  • 10. Not Just Doing As I Say….
  • 12. ​@ Launch • The vision • Sponsors • Goals, objectives & expectations • Training plan • On-boarding Good Communication ​Progress • Adoption • Usage • Successes • Recognition ​ Scoreboard / Metrics • SSI • Accounts & Leads • New connections • # opportunities • Revenue
  • 15. Competitions ​Competition Types • Corporate • Regional / Country • Teams ​What Competitions • Highest SSI • Best % increase in SSI • Professional Brand • Right people • Insights • Relationships • Most # successful InMails • # Searches • # New opportunities • Success stories
  • 17. Recognition TYPES Kudos • Being No #1 • Social Selling Leader Management • Visibility • Recommendations • Endorsements Financial • Excellence awards • Dinners Personal business impact • Great pipeline • # opportunities • Hitting quota
  • 19. It’s about being “top-of-mind” and relevant Influencing the Buyer’s Journey Early on…. Revenue Acquisition Nurture cycle Profile Research Understand Connect Awareness InterestRelationshipTrigger
  • 20. LinkedIn Elevate Empowering Employees to Become Social Professionals • Makes it easy for employees to share quality, company-relevant content • Employee-first design drives outsized adoption and usage • Identity insights power business-level results and show full-funnel impact
  • 21. Lessons Learned The measuring stick • What data points • Where does that data live • How do I report / dashboard it Data drives activities • Tailored training • Competitions • Management inspection Joint Sales & Marketing initiative • Social media experts • Content is key • Make it easy to share / post Champions • Keep them involved • Lead by example • Tie success to business impact
  • 23.
  • 24. ©2015 LinkedIn Corporation. All Rights Reserved.