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Twitter:                                     http://iwmw.ukoln.ac.uk/iwmw2012/talks/welcome/
#iwmw12
   #P0

            Welcome to the Institutional Web
            Management Workshop 2012
            “Embedding Innovation”
            Brian Kelly
                                          Acceptable Use Policy
            UKOLN                         Recording this talk, taking photos,
            University of Bath            discussing the content using
            Bath, UK                      Twitter, blogs, etc. is permitted
            Email:                        providing distractions to others is
            b.kelly@ukoln.ac.uk           minimised.
            Blog:                               Twitter:
            http://ukwebfocus.wordpress.com/ http://twitter.com/briankelly/

            UKOLN ISC is supported by:
                                                                       This work is licensed under a
            A centre of expertise in digital information management    Creative Commons Attribution- 2.0
                                                                       licence (but note caveat)
Idea from Cameron Neylon

You are free to:
                                                 copy, share, adapt or re-mix;



                                                 photograph, film or broadcast;



                                                 blog, live-blog or post video of


this presentation provided that:
             You attribute the work to its author and respect the rights
             and licences associated with its components.
    Slide Concept by Cameron Neylon, who has waived all copyright and related or neighbouring rights. This slide only CCZero.
    Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at:
              A centre of expertise in digital information management
2   http://www.thisismyurl.com/free-downloads/15-free-speech-bubble-icons-for-popular-websites
This year’s theme ….
Embedding Innovation
This year’s theme ….




A centre of expertise in digital information management
Context
    The known knowns:
         • £9,000 fees
         • Growth in use of Cloud services, mobile
             access, social media, open data, …
    The known unknowns:
         • Effect of £9,000 fees:
             levels of funding; user expectations; …
         • Sustainability of services:
             in the Cloud and in-house
    The unknown unknowns:
         • Google / Facebook / … go out-of-business?
5        • Poppleton University forced to close
    A centre of expertise in digital information management
IWMW History
    Early Years
          1997                     1998                       1999


    Launch at KCL

                          IWMW brand

                                          “Who will rid me of this
                                          troublesome beast?”
                                          Professor John Slater,
                                          PVC Learning & Teaching
                                          at University of Kent


    A centre of expertise in digital information management
6
IWMW History
       Growth of the community
             2000               2001                2002


“A Controversial Proposal”

          First live video-streaming of plenary talks


       Derek Law, University Librarian & Director of Information
       Strategy at University of Strathclyde on:
            “Avoiding turf wars, hiding real ownership costs, not
            scaring the management and letting everyone else
            think it was their idea”
       175 participants
       18-20ofJune, finished day managementEngland vs Brazil
       A centre expertise in digital information before
7
IWMW History
    The Web Management Years
              2003                            2004                2005


    Professor Melville, VC,
    University of Kent on
    “exciting opportunities”

      Transforming the Organisation: talks on
      Web strategies, e-business, intranets, ….

                                                     CMS: our shared challenges
                                                     There Is No Silver Bullet
                                                     The CMS Panel
                                                     WiFi / London Bombing
    A centre of expertise in digital information management
8
IWMW History
         The Web 2.0 Years
                 2006                       2007                      2008


    Developing a Web 2.0 Strategy
    What Does Openness Mean to the Web Manager?


                      Let the Students do the Talking...
                      Can Your Web Site Be Your API?

                                                          Science in the YouTube
                                                          Age
                                                          Unleashing the Tribe
                                                          150+ people watched live
         A centre of expertise in digital information management stream
                                                          video
9
IWMW History
       The Economic Cloud
               2009                   2010                  2011

 Launch of iwmw.ukoln.ac.uk
 Headlights on Dark Roads
             “The Web In Turbulent Times”:
               • ‘So what do you do exactly?’ In challenging
                 times justifying the roles of the web teams
               • No money? No matter - Improve your website
                 with next to no cash

                         “Responding to Change”:
                               • Marketing and Other Dirty Words
                               • Using activity data to support your users
10                             • Embedding Web 2.0
        A centre of expertise in digital information management
‘Times They Are A-Changing’
     Perfect storm hits higher education:
       • Credit crunch
       • New government
       • Student fees
       • Continued technological development
     Need to be able to respond to changing
     environment




     A centre of expertise in digital information management
11
Who Provides IWMW?
                                                               IWMW
                                                               1997-2011:
                                                                • Provided by
                                                                  UKOLN
                                                                • Chaired by
                                                                  Brian Kelly
                                                                  (all) and
                                                                  Marieke Guy
                                                                  (2006-11)
                                                               IWMW 2012:
                                                                • Provided by
                                                                  Innovation
                                                                  Support
                                                                  Centre (ISC)
     A centre of expertise in digital information management
12                                                                at UKOLN
JISC ISC at UKOLN




                                                               UKOLN ISC is
                                                               “a JISC-funded
                                                               initiative which
                                                               supports innovation
                                                               in the Higher and
                                                               Further Education
     A centre of expertise in digital information management   sectors of the UK”
13
IRG at UKOLN




                                                               IRG at UKOLN:
                                                               “delivers UKOLN’s
                                                               contribution to the
                                                               Digital Curation
                                                               Centre and an ever
                                                               evolving portfolio of
                                                               research projects”
     A centre of expertise in digital information management
14
Challenges of Innovation
                                                 Event amplification:
                                                 Exploiting:
                                                  • WiFi networks
                                                  • Mobile devices
                                                  • Widely-used tools (e.g.
                                                    Twitter)
                                                 To facilitate:
                                                  • Discussions
                                                  • Exchange of ideas for
                                                    participants
     A centre of expertise in digital information management
15
Event amplification:
                                             Exploiting WiFi
                                               networks; video-
                                               streaming; etc.
                                             To:
                                              • Amplify discussions
                                              • Share ideas with a
                                                wider community of
                                                remote participants
                                                        Janet McKnight (@J4)
                                                        keeping up-to-date at
                                                        #IWMW11 while on
16                                                      maternity leave
     A centre of expertise in digital information management
Challenges of Innovation

     Nobody will turn up                                  This will be bad
     at future events                                     for everyone

                          What’s the business model?
                          What are implications for the
                          future?



       We should charge the                               Perhaps we should
       remote audience!                                   block WiFi?

     A centre of expertise in digital information management
17
Challenges of Innovation
http://isc.ukoln.ac.uk/blog/
                                                  But:
                                                      • We don’t exist for the purpose
                                                         of running events
                                                      • Our aim is “To keep web
                                                         managers up-to-date with
                                                         developments and best
                                                         practices in order that
                                                         institutions can exploit the
                                                         Web to its full potential”
                                                  So:
                                                      • We explore innovative
                                                         approaches & share
                                                         experiences
18
                                                      • Report
           A centre of expertise in digital information management launched today
Challenges of Innovation
     What is the purpose of:
       • Institutional Web Teams?
       • The institutional Web?
     Need to:
       • Revisit such questions
       • Challenge established assumptions
       • Be willing to unlearn
     Are you:
          • Part of a Strategic Web Team which supports
              (and informs) institutional strategies?
        Feel free to tweet:
           • What have you unlearnt over the years?
           • What in digital information management
     A centre of expertisewill you still have to unlearn?
19
Community as Open
     Development
     Strong culture of collaboration and sharing
     Initially using JISCMail (and F2F events)
     Now use of social media:
         • Blogs
         • Twitter
         • Lanyrd
         • Google Apps
     And always-connected staff:
        • 86% of survey use mobiles
          in bed for work purposes!
     A centre(non-random in digital information management
              of expertise survey!)
20
IWMW As a Community
                      http://lanyrd.com/2012/iwmw12/


     Lanyrd




     A centre of expertise in digital information management
21
IWMW as a Community
     Lanyrd




     A centre of expertise in digital information management
22
Discussion About Cookies
     Bottlenose




                                              Much of the recent
                                              discussion about the
                                              ICO’s ‘cookie law’ took
                                              place on Twitter.

                                                         Bottlenose.com can be
                                                         used to explore the
23
                                                         discussions.
     A centre of expertise in digital information management
Discussion About Cookies
     Bottlenose




     A centre of expertise in digital information management
24
Discussion About Cookies
     Bottlenose
                                       Various tools can
                                       be used to
                                       provide
                                       ‘personalised
                                       newspapers’
                                       based on links
                                       tweeted, RSS
                                       feeds, …




     A centre of expertise in digital information management
25
Google+




                                                               Scope for
                                                               periodic Google
                                                               Hangouts?
     A centre of expertise in digital information management
26
LinkedIn groups:
                                                                • UK HE Web
                                                                  Professions
                                                                • Web 2.0 for
                                                                  Higher
                                                                  Education
                                                                • …




     A centre of expertise in digital information management
27
Over to You!




http://www.flickr.com/photos/gauri_lama/3039881498/
         A centre of expertise in digital information management
http://www.flickr.com/photos/milesbanbery/2692502643/
          A centre of expertise in digital information management
Thanks to Our Sponsors
     Jadu
     Badges & lanyards
     Statistics into Decisions
     Event amplification / poster

     TerminalFour
     Sponsored session
     Gas Mark 8
     Event amplification
     Siteimprove
     Inserts in delegate pack
     A centre of expertise in digital information management
30
Let IWMW 2012 Begin!




http://www.flickr.com/photos/ssteeples/2697555399/
         A centre of expertise in digital information management

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IWMW 2012: Welcome

  • 1. Twitter: http://iwmw.ukoln.ac.uk/iwmw2012/talks/welcome/ #iwmw12 #P0 Welcome to the Institutional Web Management Workshop 2012 “Embedding Innovation” Brian Kelly Acceptable Use Policy UKOLN Recording this talk, taking photos, University of Bath discussing the content using Bath, UK Twitter, blogs, etc. is permitted Email: providing distractions to others is b.kelly@ukoln.ac.uk minimised. Blog: Twitter: http://ukwebfocus.wordpress.com/ http://twitter.com/briankelly/ UKOLN ISC is supported by: This work is licensed under a A centre of expertise in digital information management Creative Commons Attribution- 2.0 licence (but note caveat)
  • 2. Idea from Cameron Neylon You are free to: copy, share, adapt or re-mix; photograph, film or broadcast; blog, live-blog or post video of this presentation provided that: You attribute the work to its author and respect the rights and licences associated with its components. Slide Concept by Cameron Neylon, who has waived all copyright and related or neighbouring rights. This slide only CCZero. Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at: A centre of expertise in digital information management 2 http://www.thisismyurl.com/free-downloads/15-free-speech-bubble-icons-for-popular-websites
  • 4. Embedding Innovation This year’s theme …. A centre of expertise in digital information management
  • 5. Context The known knowns: • £9,000 fees • Growth in use of Cloud services, mobile access, social media, open data, … The known unknowns: • Effect of £9,000 fees: levels of funding; user expectations; … • Sustainability of services: in the Cloud and in-house The unknown unknowns: • Google / Facebook / … go out-of-business? 5 • Poppleton University forced to close A centre of expertise in digital information management
  • 6. IWMW History Early Years 1997 1998 1999 Launch at KCL IWMW brand “Who will rid me of this troublesome beast?” Professor John Slater, PVC Learning & Teaching at University of Kent A centre of expertise in digital information management 6
  • 7. IWMW History Growth of the community 2000 2001 2002 “A Controversial Proposal” First live video-streaming of plenary talks Derek Law, University Librarian & Director of Information Strategy at University of Strathclyde on: “Avoiding turf wars, hiding real ownership costs, not scaring the management and letting everyone else think it was their idea” 175 participants 18-20ofJune, finished day managementEngland vs Brazil A centre expertise in digital information before 7
  • 8. IWMW History The Web Management Years 2003 2004 2005 Professor Melville, VC, University of Kent on “exciting opportunities” Transforming the Organisation: talks on Web strategies, e-business, intranets, …. CMS: our shared challenges There Is No Silver Bullet The CMS Panel WiFi / London Bombing A centre of expertise in digital information management 8
  • 9. IWMW History The Web 2.0 Years 2006 2007 2008 Developing a Web 2.0 Strategy What Does Openness Mean to the Web Manager? Let the Students do the Talking... Can Your Web Site Be Your API? Science in the YouTube Age Unleashing the Tribe 150+ people watched live A centre of expertise in digital information management stream video 9
  • 10. IWMW History The Economic Cloud 2009 2010 2011 Launch of iwmw.ukoln.ac.uk Headlights on Dark Roads “The Web In Turbulent Times”: • ‘So what do you do exactly?’ In challenging times justifying the roles of the web teams • No money? No matter - Improve your website with next to no cash “Responding to Change”: • Marketing and Other Dirty Words • Using activity data to support your users 10 • Embedding Web 2.0 A centre of expertise in digital information management
  • 11. ‘Times They Are A-Changing’ Perfect storm hits higher education: • Credit crunch • New government • Student fees • Continued technological development Need to be able to respond to changing environment A centre of expertise in digital information management 11
  • 12. Who Provides IWMW? IWMW 1997-2011: • Provided by UKOLN • Chaired by Brian Kelly (all) and Marieke Guy (2006-11) IWMW 2012: • Provided by Innovation Support Centre (ISC) A centre of expertise in digital information management 12 at UKOLN
  • 13. JISC ISC at UKOLN UKOLN ISC is “a JISC-funded initiative which supports innovation in the Higher and Further Education A centre of expertise in digital information management sectors of the UK” 13
  • 14. IRG at UKOLN IRG at UKOLN: “delivers UKOLN’s contribution to the Digital Curation Centre and an ever evolving portfolio of research projects” A centre of expertise in digital information management 14
  • 15. Challenges of Innovation Event amplification: Exploiting: • WiFi networks • Mobile devices • Widely-used tools (e.g. Twitter) To facilitate: • Discussions • Exchange of ideas for participants A centre of expertise in digital information management 15
  • 16. Event amplification: Exploiting WiFi networks; video- streaming; etc. To: • Amplify discussions • Share ideas with a wider community of remote participants Janet McKnight (@J4) keeping up-to-date at #IWMW11 while on 16 maternity leave A centre of expertise in digital information management
  • 17. Challenges of Innovation Nobody will turn up This will be bad at future events for everyone What’s the business model? What are implications for the future? We should charge the Perhaps we should remote audience! block WiFi? A centre of expertise in digital information management 17
  • 18. Challenges of Innovation http://isc.ukoln.ac.uk/blog/ But: • We don’t exist for the purpose of running events • Our aim is “To keep web managers up-to-date with developments and best practices in order that institutions can exploit the Web to its full potential” So: • We explore innovative approaches & share experiences 18 • Report A centre of expertise in digital information management launched today
  • 19. Challenges of Innovation What is the purpose of: • Institutional Web Teams? • The institutional Web? Need to: • Revisit such questions • Challenge established assumptions • Be willing to unlearn Are you: • Part of a Strategic Web Team which supports (and informs) institutional strategies? Feel free to tweet: • What have you unlearnt over the years? • What in digital information management A centre of expertisewill you still have to unlearn? 19
  • 20. Community as Open Development Strong culture of collaboration and sharing Initially using JISCMail (and F2F events) Now use of social media: • Blogs • Twitter • Lanyrd • Google Apps And always-connected staff: • 86% of survey use mobiles in bed for work purposes! A centre(non-random in digital information management of expertise survey!) 20
  • 21. IWMW As a Community http://lanyrd.com/2012/iwmw12/ Lanyrd A centre of expertise in digital information management 21
  • 22. IWMW as a Community Lanyrd A centre of expertise in digital information management 22
  • 23. Discussion About Cookies Bottlenose Much of the recent discussion about the ICO’s ‘cookie law’ took place on Twitter. Bottlenose.com can be used to explore the 23 discussions. A centre of expertise in digital information management
  • 24. Discussion About Cookies Bottlenose A centre of expertise in digital information management 24
  • 25. Discussion About Cookies Bottlenose Various tools can be used to provide ‘personalised newspapers’ based on links tweeted, RSS feeds, … A centre of expertise in digital information management 25
  • 26. Google+ Scope for periodic Google Hangouts? A centre of expertise in digital information management 26
  • 27. LinkedIn groups: • UK HE Web Professions • Web 2.0 for Higher Education • … A centre of expertise in digital information management 27
  • 28. Over to You! http://www.flickr.com/photos/gauri_lama/3039881498/ A centre of expertise in digital information management
  • 29. http://www.flickr.com/photos/milesbanbery/2692502643/ A centre of expertise in digital information management
  • 30. Thanks to Our Sponsors Jadu Badges & lanyards Statistics into Decisions Event amplification / poster TerminalFour Sponsored session Gas Mark 8 Event amplification Siteimprove Inserts in delegate pack A centre of expertise in digital information management 30
  • 31. Let IWMW 2012 Begin! http://www.flickr.com/photos/ssteeples/2697555399/ A centre of expertise in digital information management

Editor's Notes

  1. I should add that the slides are available under a Creative Commons licence (although this may not apply to embedded images). In addition a Creative Commons licence is granted to the presentation of this talk as well as the resources themselves.