Managing Standards - Delivering a Quality Assured Web Environment

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Slides from a talk by John Gilbey on "Managing Standards - Delivering a Quality Assured Web Environment" given at the Institutional Web Management Workshop 2006 on 16 June 2006. See <http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/talks/gilbey/>.

Business Technology

Managing Standards Delivering a quality assured web environment

Who am I? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Why are we here? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is quality? ,[object Object],[object Object]

What is quality? ,[object Object],[object Object]

“A Brief History of Quality” ,[object Object],[object Object],[object Object],[object Object],[object Object]

What is ISO? ,[object Object],[object Object],[object Object]

What is ISO 9000? ,[object Object],[object Object],[object Object],[object Object],[object Object]

What ISO 9000 isn’t… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Philosophy… ,[object Object],[object Object],[object Object],[object Object],[object Object]

Philosophy - continued ,[object Object],[object Object],[object Object],[object Object],[object Object]

Continual improvement: ,[object Object],[object Object],[object Object],[object Object]

Why buy in to formal standards? ,[object Object],[object Object],[object Object],[object Object]

Why us? Why now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

And now... ,[object Object],[object Object]

Thank you ,[object Object],[object Object],[object Object],[object Object]

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Managing Standards - Delivering a Quality Assured Web Environment

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