NOTE: Impl Expertise Talk TrackWe have been doing this for a while now. With over 10,000 deployments over our 18 years of doing this – we have a very good track record of helping our customers get value from automating their T&E process. In addition, we have unparalleled depth – with more than 200 CONSULTANTS in 10 countries who are focused totally on implementation – these SEASONED consultants EACH AVERAGE more than 6 years of experience, SO YOU CAN HAVE CONFIDENCE IN THE TEAM THAT WILL BE GUIDING YOU THROUGH THE IMPLEMENTATION PROCESS.
Greg, does this process look familiar to you? This is typically what most companies I talk to currently have in place. Can you walk me through the process you all have in place today as if I where a new employeeDiscuss options to lead into questions for later on in call or during demo: TRY NOT TO SAY … WE CAN DO THAT, WE CAN DO THIS…Tripit, T4B- How do you currently manage itin’s?Locate & Alert- Do you track travelers now? Is it important?Admin Support/User Support- who is “help desk now”Intelligence- do you track spend and know what you are spending on each vendor now? your vendors are doingInvoice- how do you currently handle invoice? Ask regarding travel and try to Segway inAudit- are reports currently audited? Fraud?Pay- how are travelers or expense filers people paid for expenses?
Concur drives savings for your organization in a number of important ways. First of all, automating with Concur improves transaction processing efficiency by eliminating paper from what traditionally has been a paper-intensive process. By automating data capture and account coding, errors are significantly reduced. Controls are improved through automated workflow and audit rules - which helps to ensure compliance with even the most stringent policies.
NOTE: Mobile Talk TrackTo truly transform the end-user experience and system usability, you must reach them where they are. And where they are is mobile.As we all know, smartphone ownership and usage numbers continue to rise at an amazing pace. By 2012, there will be 4 billion smartphone users and 80% of business travelers will be carrying a smartphoneWhether it’s a company-issued phone or not, employees around the world are using their smartphone more and more to manage their work email and calendar as well as share and review documents and access information…especially when they’re traveling.So granting access to travel and expense systems, information and tools through mobile apps is a must when focusing on the user experience.SUGGESTION: Use Q&A with the group to get them thinking/discussing mobile (discovery opp): Ex:-How many people here have a smart phone – an iPhone, a blackberry, etc.-How many use it for work?-What does it allow you to do? When you use your smartphone for work…what impact does it have? More accessible? More efficient? More productive?-What is your company’s mobile strategy?
That’s why we make it easy to do all your itinerary management and expense reporting straight from your smartphone or iPad.With Concur’s mobile app, travelers can easily book trains, rental cars and hotels from preferred suppliers using their device and have immediate access to their travel itineraries. This makes it easy and convenient to access information or to make changes on the fly.
NOTE: Mobile Talk TrackNote: click on the TripIt image and it will take you back to slide 6TripIt Pro is a premium service for frequent travelers and includes all the great features of TripIt plus provides flightalerts, alternate flight searches, loyalty program point tracking, airfare refund monitoringand automated trip sharing. And TripIt Pro is integrated with Concur’s Expense solution giving you more visibility into program leakage.
