Ottspott by Apidaze @API Days Paris 2015
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Messaging apps are becoming the new platform for users. These platforms integrate with third party services and replace apps as browser replaced client applications. In this context, bots act as intelligent agents that will automate day to day tasks, from ordering food, booking an Uber car, and automate also calls and messages. At the same time, Slack has disrupted in a large scale the way we communicate in teams, opening a new era for communications and messaging bots. During this session, we will show how bots will replace apps and their role in next generation voice & messaging services through APIs.
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Ottspott by Apidaze @API Days Paris 2015
- 1. BOTS ARE THE NEW APPS: DISRUPT COMMUNICATIONS WITH SLACKBOTS LUIS BORGES-QUINA CEO @QuinaLuis PHILIPPE SULTAN CTO 👬 !
- 2. BACK IN THE 90s 💾 2!
- 3. 2007-NOW: APPS AND MORE APPS 3!
- 4. 4! APP FATIGUE: 200 APPS=70% of USAGE
- 5. WHAT NOW ? MESSAGING IS THE NEW OS 5! Business Platforms Consumer Platforms
- 6. INVISIBLE APPS : NO UI IS THE NEW UI 6!
- 7. SLACKBOTS ARE THE NEW APPS • Text UI (or THE homescreen) • Ideal distribution channel • Allows integrations
- 8. SLACKBOTS BY CATEGORY Source: Clément Vouillon/Point Nine Capital
- 9. DEVELOPING WITH APIDAZE • Number provisioning, SIP account management, etc. • Webhook + XML • <dial/>, <conference/>, <voicemail/> • JavaScript for • Answer/place phone calls from the browser • WebRTC + PSTN conferencing REST API
- 10. DEVELOPERS USING APIDAZE • Know at least one programming language • Are familiar with events, triggers and actions • Possibly but do not necessarily speak JavaScript • We 😻 Node.js • is a JavaScript API • Serious web developers!
- 11. PROGRAMMING WITH • A REST API to take actions • Authenticate users • Send messages, files • Retrieve team and channel information • Webhooks for notifications • From your apps (incoming), and to your apps (outgoing) • Real Time Messaging API • The building blocks to build integrations or « bots »
- 12. ARE USERS DEVELOPERS ? • Not yet, but they’re starting to hear about events and triggers (notifications and integrations) • And actions • Slash commands were used in my early days as a developer in IRC • Now understood by (almost) everyone /me extending Apidaze to Slack
- 13. EXTENDING THE APIDAZE API TO • Build notifications with incoming webhooks • New call, call closed, voicemail left & more • Build slash commands out of the existing REST API • Send SMS 💬 • Start a ☎ phone call or a conference call 👥👥👥 • Text to speech & speech to text
- 14. EVENTS TRIGGERS AND ACTIONS • Developers are used to them • Slack, Zapier, IFTTT • Users of those products get used to it too • Lots of fun for developers … and non developers! 😜
- 16. in seconds PICK A LOCAL NUMBER 16!
- 17. SET YOUR CALL PREFERENCES 17!
- 18. in the browser MAKE & RECEIVE CALLS 18!
- 20. GET NOTIFIED IN THE SLACK CHANNEL 20!
- 21. CALL METRICS 21!
- 22. 🎄AND GET THIS LIMITED EDITION OTTSPOTT T-SHIRT @apidaze and @ottspott_co VISIT US AT OUR BOOTH