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Supply Chain Value Networks: Taking Advantage
of Big Data, Connectivity and Analytics
• Driving Supply Chain Transformations
• Lora Cecere, Founder of Supply Chain Insights 9/24/2015
Disclaimer: I am a Skeptic
A Curmudgeon…
A Fortune-teller of Sorts….
I Write for the Supply Chain Leader
Current State
9 out of 10 Supply Chains are Stuck
Progress: All Industries
Industry Snapshots (2006-2013)
Industry
Year –over-
Year Revenue
Growth
Operating
Margin
Inventory
Turns
Cash-to-
Cash Cycle
Revenue per
Employee
(K$)
SG&A
Ratio
Retail Apparel Industry
18%
39%
0.39
27%
05
05%
68
26%
325
18%
27%
05%
Apparel Manufacturing Industry
14%
82%
0.12
32%
05
68%
150
08%
400
355%
27%
63%
Mass Retail Industry
09%
50%
0.06
20%
06
06%
03
148%
350
48%
23%
6%
Beverage Industry
09%
61%
0.19
16%
02
04%
53
46%
512
NC
24%
16%
Pharmaceutical Industry
08%
47%
0.23
29%
03
16%
155
47%
572
32%
27%
08%
Chemical Industry
08%
45%
0.10
10%
06
04%
87
23%
557
23%
14%
27%
Medical Device Industry
06%
38%
0.14
32%
02
13%
206
16%
351
12%
34%
04%
Grocery Retail Industry
06%
31%
0.03
37%
17
01%
10
50%
405
54%
14%
06%
Consumer Packaged Goods
05%
25%
0.14
73%
08
482%
72
17%
333
14%
26%
09%
Food Industry
05%
55%
0.10
19%
07
17%
40
04%
534
55%
20%
18%
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2013
Industry Average comprised of public companies (combined food & beverage industry: NAICS 3112% where % is any number from 0-9, 311320, 311520,
311821, 311941 & 312111), (chemical: NAICS 325188 & 325998), (consumer packaged goods: NAICS 3256% where % is any number from 0-9), (medical
device industry: NAICS 339112), (pharmaceutical industry: NAICS 325412) reporting in One Source with 20123annual sales greater than $1billion
NC=no change
Descriptors Used by Leaders
Fallacy: Functional Excellence
Today’s Functional Organizational
Growing Demand Volatility
A Project-based Focus
What We Expected
A Supply Chain
is a Complex System
with Complex
Processes
with Increasing
Complexity
What We Learned….
The Supply Chain Effective Frontier
Correlations to Market Capitalization
Orbit Chart: Wal-Mart
(Inventory Turns and Operating Margin)
Orbit Chart: Apple
(Inventory Turns and Operating Margin)
Orbit Charts: Dow Chemical Company
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2014
2006
4.0
5.0
6.0
7.0
8.0
9.0
10.0
-0.10 0.00 0.10 0.20 0.30 0.40 0.50 0.60
Operating Margin
Eli Lilly and Company
20 NVO
0.31, 6.48
201
4
200
6
Best Scenario
LLY
0.24, 8.30
Average (Operating Margin, Inventory Turns)
InventoryTurns
Novo Nordisk Making Progress
Measuring Supply Chain Improvement
Overall Ranking per Company
• Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%)
• Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score)
• Resiliency: Inventory Turns & Operating Margin Mean Distance (30%)
𝑺𝒖𝒑𝒑𝒍𝒚 𝑪𝒉𝒂𝒊𝒏 𝑰𝒏𝒅𝒆𝒙 =
𝟏
𝟑
𝑩𝒂𝒍𝒂𝒏𝒄𝒆 𝑭𝒂𝒄𝒕𝒐𝒓 +
𝟏
𝟑
𝑺𝒕𝒓𝒆𝒏𝒈𝒕𝒉 𝑭𝒂𝒄𝒕𝒐𝒓 +
𝟏
𝟑
𝑹𝒆𝒔𝒊𝒍𝒊𝒆𝒏𝒄𝒚 𝑭𝒂𝒄𝒕𝒐𝒓
Supply Chains to Admire Methodology
Performance
Beats the industry
average for operating
margin, inventory turns
and ROIC for 2006-
2014 and 2009-2014
Improvement
Ranks above peer
group average on
The Supply Chain
Index for 2006-2014
or 2009-2014
+
• Continuity of leadership
• Supply chain talent development
• Focus on a multi-year supply chain strategy
• Clear governance to guide cross-functional decision-making
• Strength in horizontal processes
• Excellence in supply chain planning, network design and inventory
management
What Drives Top Performance?
Building the End-to-End Supply Chain
• Almost all End-to-end Transformation Projects Started with Failure
• Each is Culturally Unique: No one Right Answer
• Characteristics:
- Continuity of Leadership
- Alignment to the Business
- Business Sponsorship
- Slow and Deliberate
Characteristics
The End-to-End Journey
What is Visibility?
Risk Management: Top Disruptions
Counterfeit Goods
SHARED
VISION
+ SKILLS + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = CHANGE
SKILLS + INCENTIVE + RESOURCES + PLAN = CONFUSION
SHARED
VISION
+ INCENTIVE + RESOURCES + PLAN + LEADERSHIP = ANXIETY
SHARED
VISION
+ SKILLS + INCENTIVE + RESOURCES + LEADERSHIP =
FALSE
STARTS
SHARED
VISION
+ SKILLS + INCENTIVE + PLAN + LEADERSHIP =
FRUSTRATIO
N
SHARED
VISION
+ SKILLS + RESOURCES + PLAN + LEADERSHIP =
GRADUAL
CHANGE
Source: J.P. Kotter
Collaboration: The Right Stuff
Bar codes were first used at Marsh Supermarket in 1968
VMI Performance
Retail Scorecards
SHARED
VISION
+ SKILLS + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = CHANGE
SKILLS + INCENTIVE + RESOURCES + PLAN = CONFUSION
SHARED
VISION
+ INCENTIVE + RESOURCES + PLAN + LEADERSHIP = ANXIETY
SHARED
VISION
+ SKILLS + INCENTIVE + RESOURCES + LEADERSHIP =
FALSE
STARTS
SHARED
VISION
+ SKILLS + INCENTIVE + PLAN + LEADERSHIP =
FRUSTRATIO
N
SHARED
VISION
+ SKILLS + RESOURCES + PLAN + LEADERSHIP =
GRADUAL
CHANGE
Source: J.P. Kotter
Collaboration: The Right Stuff
Why Big Data and Digital Process Evolution
Matters
Evolution of Digital Processes
Shift in First Order Processes
Could the Answer Lie in….
Clouds?
Streams?
Lakes?
Confluence of Technologies
Maturity on the Internet of Things
3D Printing
Ultimate Ear Case Study
Supply Chains Don’t Play by the
Rules
46
But,
what if
they
could?
Analytics Maturity
48
Challenges:
• Transactional
• Time phased data
Structured
Data
• Social
• Channel
• Customer Service
• Warranty
• Temperature
• RFID
• QR codes
• GPS
• Mapping and GPS
• Video
• Voice
• Digital Images
Unstructured
Data
Sensor
Data
New
Data
Types
Volume
Velocity
Variability
Big Data Supply Chains
Big Data
Cognitive Learning Adoption
Data Types
• Today 9 out of 10 supply chains are stuck.
• We must learn from the past to adopt new approaches for the future.
• Making the digital pivot and embracing big data techniques offers the
promise for innovation/improvement.
Summary
Books to Educate Your Team
Wiley
December 2012
Wiley
December 2014
Self-published
September 2014
Self-published
September 2015
Launches
Oct. 1,
2015
Founder: Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blogger for Forbes
• Author of 4 books: Bricks Matter (2012), Shaman’s Journal (2014)
and Supply Chain Metrics That Matter (December 2014), Shaman’s Journal (2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner
and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes
Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox,
Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (10,000 pageviews/month)
• Forbes: http://www.forbes.com/search/?q=lora+cecere
• Twitter: lcecere (6500 followers)
• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (50,000 followers)

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Presentation for the Nexus Conference on the Internet of Things and the Evolution of Supply Chain

  • 1. Supply Chain Value Networks: Taking Advantage of Big Data, Connectivity and Analytics • Driving Supply Chain Transformations • Lora Cecere, Founder of Supply Chain Insights 9/24/2015
  • 2. Disclaimer: I am a Skeptic
  • 5. I Write for the Supply Chain Leader
  • 7. 9 out of 10 Supply Chains are Stuck
  • 8. Progress: All Industries Industry Snapshots (2006-2013) Industry Year –over- Year Revenue Growth Operating Margin Inventory Turns Cash-to- Cash Cycle Revenue per Employee (K$) SG&A Ratio Retail Apparel Industry 18% 39% 0.39 27% 05 05% 68 26% 325 18% 27% 05% Apparel Manufacturing Industry 14% 82% 0.12 32% 05 68% 150 08% 400 355% 27% 63% Mass Retail Industry 09% 50% 0.06 20% 06 06% 03 148% 350 48% 23% 6% Beverage Industry 09% 61% 0.19 16% 02 04% 53 46% 512 NC 24% 16% Pharmaceutical Industry 08% 47% 0.23 29% 03 16% 155 47% 572 32% 27% 08% Chemical Industry 08% 45% 0.10 10% 06 04% 87 23% 557 23% 14% 27% Medical Device Industry 06% 38% 0.14 32% 02 13% 206 16% 351 12% 34% 04% Grocery Retail Industry 06% 31% 0.03 37% 17 01% 10 50% 405 54% 14% 06% Consumer Packaged Goods 05% 25% 0.14 73% 08 482% 72 17% 333 14% 26% 09% Food Industry 05% 55% 0.10 19% 07 17% 40 04% 534 55% 20% 18% Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2013 Industry Average comprised of public companies (combined food & beverage industry: NAICS 3112% where % is any number from 0-9, 311320, 311520, 311821, 311941 & 312111), (chemical: NAICS 325188 & 325998), (consumer packaged goods: NAICS 3256% where % is any number from 0-9), (medical device industry: NAICS 339112), (pharmaceutical industry: NAICS 325412) reporting in One Source with 20123annual sales greater than $1billion NC=no change
  • 15. A Supply Chain is a Complex System with Complex Processes with Increasing Complexity What We Learned….
  • 16. The Supply Chain Effective Frontier
  • 17. Correlations to Market Capitalization
  • 18. Orbit Chart: Wal-Mart (Inventory Turns and Operating Margin)
  • 19. Orbit Chart: Apple (Inventory Turns and Operating Margin)
  • 20. Orbit Charts: Dow Chemical Company
  • 21. Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2014 2006 4.0 5.0 6.0 7.0 8.0 9.0 10.0 -0.10 0.00 0.10 0.20 0.30 0.40 0.50 0.60 Operating Margin Eli Lilly and Company 20 NVO 0.31, 6.48 201 4 200 6 Best Scenario LLY 0.24, 8.30 Average (Operating Margin, Inventory Turns) InventoryTurns Novo Nordisk Making Progress
  • 22. Measuring Supply Chain Improvement Overall Ranking per Company • Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%) • Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score) • Resiliency: Inventory Turns & Operating Margin Mean Distance (30%) 𝑺𝒖𝒑𝒑𝒍𝒚 𝑪𝒉𝒂𝒊𝒏 𝑰𝒏𝒅𝒆𝒙 = 𝟏 𝟑 𝑩𝒂𝒍𝒂𝒏𝒄𝒆 𝑭𝒂𝒄𝒕𝒐𝒓 + 𝟏 𝟑 𝑺𝒕𝒓𝒆𝒏𝒈𝒕𝒉 𝑭𝒂𝒄𝒕𝒐𝒓 + 𝟏 𝟑 𝑹𝒆𝒔𝒊𝒍𝒊𝒆𝒏𝒄𝒚 𝑭𝒂𝒄𝒕𝒐𝒓
  • 23. Supply Chains to Admire Methodology Performance Beats the industry average for operating margin, inventory turns and ROIC for 2006- 2014 and 2009-2014 Improvement Ranks above peer group average on The Supply Chain Index for 2006-2014 or 2009-2014 +
  • 24.
  • 25. • Continuity of leadership • Supply chain talent development • Focus on a multi-year supply chain strategy • Clear governance to guide cross-functional decision-making • Strength in horizontal processes • Excellence in supply chain planning, network design and inventory management What Drives Top Performance?
  • 26. Building the End-to-End Supply Chain
  • 27. • Almost all End-to-end Transformation Projects Started with Failure • Each is Culturally Unique: No one Right Answer • Characteristics: - Continuity of Leadership - Alignment to the Business - Business Sponsorship - Slow and Deliberate Characteristics
  • 30. Risk Management: Top Disruptions
  • 32. SHARED VISION + SKILLS + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = CHANGE SKILLS + INCENTIVE + RESOURCES + PLAN = CONFUSION SHARED VISION + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = ANXIETY SHARED VISION + SKILLS + INCENTIVE + RESOURCES + LEADERSHIP = FALSE STARTS SHARED VISION + SKILLS + INCENTIVE + PLAN + LEADERSHIP = FRUSTRATIO N SHARED VISION + SKILLS + RESOURCES + PLAN + LEADERSHIP = GRADUAL CHANGE Source: J.P. Kotter Collaboration: The Right Stuff
  • 33. Bar codes were first used at Marsh Supermarket in 1968
  • 36.
  • 37. SHARED VISION + SKILLS + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = CHANGE SKILLS + INCENTIVE + RESOURCES + PLAN = CONFUSION SHARED VISION + INCENTIVE + RESOURCES + PLAN + LEADERSHIP = ANXIETY SHARED VISION + SKILLS + INCENTIVE + RESOURCES + LEADERSHIP = FALSE STARTS SHARED VISION + SKILLS + INCENTIVE + PLAN + LEADERSHIP = FRUSTRATIO N SHARED VISION + SKILLS + RESOURCES + PLAN + LEADERSHIP = GRADUAL CHANGE Source: J.P. Kotter Collaboration: The Right Stuff
  • 38. Why Big Data and Digital Process Evolution Matters
  • 39. Evolution of Digital Processes
  • 40. Shift in First Order Processes
  • 41. Could the Answer Lie in…. Clouds? Streams? Lakes?
  • 43. Maturity on the Internet of Things
  • 46. Supply Chains Don’t Play by the Rules 46 But, what if they could?
  • 48. 48 Challenges: • Transactional • Time phased data Structured Data • Social • Channel • Customer Service • Warranty • Temperature • RFID • QR codes • GPS • Mapping and GPS • Video • Voice • Digital Images Unstructured Data Sensor Data New Data Types Volume Velocity Variability Big Data Supply Chains
  • 52. • Today 9 out of 10 supply chains are stuck. • We must learn from the past to adopt new approaches for the future. • Making the digital pivot and embracing big data techniques offers the promise for innovation/improvement. Summary
  • 53.
  • 54. Books to Educate Your Team Wiley December 2012 Wiley December 2014 Self-published September 2014 Self-published September 2015
  • 56. Founder: Lora Cecere • Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blogger for Forbes • Author of 4 books: Bricks Matter (2012), Shaman’s Journal (2014) and Supply Chain Metrics That Matter (December 2014), Shaman’s Journal (2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (10,000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (6500 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (50,000 followers)