The document discusses leveraging social media for learning and development. It outlines an agenda that includes discussing social media and learning, four ways to use social media for learning, implementing social media at TELUS, and a question and answer session. The four ways are augmenting formal learning, collaborative learning, communities of practice, and learning in the workflow. TELUS implemented social media gradually over time and saw employee engagement rise from 53% to 70% from 2007 to 2011.
3. Classrooms Are Not The Sole Answer
Michael M. Lombardo and Robert W. Eichinger
Center for Creative Leadership
Princeton University
The Career Architect Development Planner
70 20 10
• 70% - real life and on-the-job
experiences, tasks and problem solving.
• 20% - feedback and from observing and
working with role models.
• 10% - formal training.
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TELUS Learning Definitions
Learning is a connected, collaborative and continuous process.
Formal Informal Social
A self contained learning A learning opportunity An exchange of ideas
event, typically scheduled without ceremony, atypical or information characterized
& tracked, providing a to formal learning, by friendly interaction, providing
comprehensive, logical providing guidance, supplemental understanding
approach to a topic. expertise or acumen on via personal & professional
the go. networks.
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