Handout of the keynote closing presentation I gave at the #mobilehealth15 congress organized by TMAB and Agoria. 26-Nov-2015 Grimbergen

1. When
you
change
the
way
you
look
at
things,
the
things
you
look
at
change.
Mobile
health
is
not
only
about
technical
architecture.
The
real
challenge
is
social
architecture.
1000
hands
Pa9ent
communi9es
already
exist
and
they
mature
slowly
over
9me.
Community
dynamics
are
tribal.
They
are
based
on
INFLUENCE
instead
of
authority.
More
:
Tribes
(Seth
Godin)
Service
<>
Care
Pa9ents
are
not
healed
from
healthcare
services
alone.
We
need
service
and
care.
CARE
is
about
how
people
connect
in
a
community.
More
:
google
‘John
McKnight’
Let
pa8ents
help
Pa9ents
are
the
most
underu9lized
resource
in
healthcare.
=
Your
users
are
the
most
underu9lized
resource
in
mobile
health.
More
:
google
‘epa<ent
Dave’
Mandate
<>
Invita8on
Are
you
there
when
you
are
there?
Amabassadors
are
not
appointed.
You
need
to
earn
ambassodorship
for
your
plaMorm.
More
:
‘Community’
by
Peter
Block
Social
Architecture
Your
exper8se
=
just
an
entry
9cket
Invest
in
rela8onships
=
let
go
of
control
Work
with
what
is
already
there
=
community
roles
already
exist.
More
:
Social
Architecture
,Luc
Galoppin
In
2016
I
will
be
refining
the
ideas
of
social
architecture
into
a
book,
containing
prac9cal
examples
and
tools
to
get
started.
You
are
welcome
to
share
your
thoughts
and
contribute.
Luc
Galoppin
luc.galoppin@reply-­‐mc.com
+32
497
399
880