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Start-up school
Tetuan Valley, Octubre
2009
INTRODUCCIÓNINTRODUCCIÓN
““The hardest thing about getting started is getting started.The hardest thing about getting started is getting started.””
Guy KawasakiGuy Kawasaki
EmprendedorEmprendedor
““My son is now an ‘entrepreneur’.My son is now an ‘entrepreneur’.
That’s what you’re called when you don’t have a job.That’s what you’re called when you don’t have a job.” –” – Ted TurnerTed Turner
I+D, ¿Inno.. qué?I+D, ¿Inno.. qué?
""When all think alike, then no one is thinking.When all think alike, then no one is thinking." -" - Walter LippmanWalter Lippman
¡Startups!¡Startups!
““The difference between the impossible and the possibleThe difference between the impossible and the possible
lies in determination.lies in determination.” -” - Tommy LasordaTommy Lasorda
Think BIGThink BIG
The world is FLATThe world is FLAT
““The Internet is becoming the town squareThe Internet is becoming the town square
for the global village of tomorrow.for the global village of tomorrow.” -” - Bill GatesBill Gates
FAIL, just do itFAIL, just do it
““Try and fail, but don't fail to try.Try and fail, but don't fail to try.” -” - Stephen KaggwaStephen Kaggwa
““I didn't fail the test, I just found 100 ways to do it wrongI didn't fail the test, I just found 100 ways to do it wrong””
Benjamin FranklinBenjamin Franklin
MARKETINGMARKETING
Social MediaSocial Media
CompaniesCompanies
MantraMantra
StakeholdersStakeholders
CompaniesCompanies
1/(1 - n)
ChooseChoose
your spotyour spot
PRODUCTOPRODUCTO
(Lets get dirty!)(Lets get dirty!)
Simple KISSSimple KISS
ComplejoComplejo
FeedbackFeedback
Control de versionesControl de versiones
SVN (Control de versiones)
CVS (Control de versiones)
GIT (Control de versiones)
Google Docs (Control de docs)
PlanificarPlanificar
““He who fails to plan, plans to failHe who fails to plan, plans to fail” - Proverbio” - Proverbio
Test, test, test!Test, test, test!
““The successful person makes a habit of doing what theThe successful person makes a habit of doing what the
failing person doesn’t do.failing person doesn’t do.” -” - Thomas EdisonThomas Edison
Atención al clienteAtención al cliente
Backup!!!!Backup!!!!
Cloud ComputingCloud Computing
Outsorcing, ¿seguro?Outsorcing, ¿seguro?
MILLIONARE CLUBMILLIONARE CLUB
Private Equity vs. Venture CapitalPrivate Equity vs. Venture Capital
¿Cuanto vale una empresa con 100
acciones si puedo comprar un 20%
por 2 euros?
Las subvenciones no son gratis
porque cuestan tiempo
BIBLIOGRAFÍABIBLIOGRAFÍA
““It is what you read when you don't have to, that determines whatIt is what you read when you don't have to, that determines what
you will be when you can't help it.you will be when you can't help it.” -” - Oscar WildeOscar Wilde
“The Art of Start” – Guy Kawasaki
“Crossing the Chasm” – Geoffrey A. Moore
“Maverick” – Ricardo Semler
“The Snowball” – Alice Schroeder
""The illiterate of the 21st century will not beThe illiterate of the 21st century will not be
those who cannot read and write, but thosethose who cannot read and write, but those
who cannot learn, unlearn, and relearn.who cannot learn, unlearn, and relearn.""
Alvin TofflerAlvin Toffler

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Tetuan Valley Startup School Fall 2009

Editor's Notes

  1. Welcome to Tetuan Valley
  2. ¿Ah, pero ʽstartupʼ no es una marca de alubias?
  3. ¿Qué es ser un emprendedor? - Una característica común: persistencia - Objetivo final: Dejar huella (el dinero no lo es todo) - Emprendedor vs Empresario
  4. Innovación: El arte de crear una manera nueva de hacer algo. Esta puede ser: incremental, radical o revolucionaria. En muchos campos lo nuevo debe ser suficientemente diferente de lo actual para considerarse innovación. Innovación = (Creatividad * Riesgo). En España la innovación es casi inexistente, no tomamos riesgos. Startup = Innovación (en algún punto, ideas, procesos, productos, etc.)
  5. Startup: Empresa de reciente creación, generalmente con background tecnológico cuyo objetivo es ser adquirida o salir a bolsa (IPO). Suelen ser empresas en fases de desarrollo e investigación de nuevos mercados aka innovadoras. Cultura: Muy distinta a la de una empresa: Lo hacen porque se divierten, no por razones solo económicas.
  6. A-Team: El equipo es la pieza clave de las startups. Cuanto mejor sea, mejor serán los resultados. OJO: A-team no significa, el más inteligente, el equipo debe estar equilibrado y en armonía. No es buena idea formar un equipo con muchos amigos, si estos no son buenos. Problema: Es muy difícil crear un buen equipo sin nada que ofrecer salvo una idea.
  7. Siempre pensar a lo grande. Si piensas en grande, serás grande! La sugestión es uno de los mecanismos psicológicos más potentes del ser humano (efecto placebo). Si piensas en vender más, venderás más!
  8. Nuevas tecnologías han pulverizado costes de comunicación. El coste de comunicarse con otros paises es casi nulo (skype, Facebook, Twitter, blogs, email, …) Inglés unifica todos los paises → lengua “casi” universal El coste de desplazarse físicamente, especialmente durante una crisis, se ha rebajado considerablemente (200€ Madrid – NYC, 500€ Madrid – SFO, 100€ Madrid - Londres ) Internet permite vender en cualquier lugar → Mercado global vs Mercado local (¿Quieres ganar más dinero?)
  9. Fracasar no es algo malo. El fracaso nos hace aprender mucho. Siempre analizar nuestros fracasos, ¿por qué fracasamos? Analizar y aprender de los fracasos ajenos!! (Es gratis!) If you fail, fail fast! El coste de fracasar, especialmente en tech es ridículo.
  10. Social Media: Aquellos medios de comunicación que hacen uso de contenidos creados por un grupo social Hemos pasado de filtrar → publicar a un modelo de: Publicar → filtrar Teléfono: 1 a 1 TV, Radio, Periódicos: 1 a N (Broadcasting) Blogs, Twitter, Redes Sociales: N a M - Importante la BIDIRECCIONALIDAD!! Democratización de los medios → coste de publicar es ridículo.
  11. La información ya no se puede controlar! El poder lo tiene la gente, no la empresa. No aplicar políticas de control de la información, ni emplear la prepotencia. El efecto Straisard.
  12. Blogs: - Construir una audiencia poco a poco Tips: - Escribir posts no excesivamente largos (~700 palabras) - Poner links a otros posts de otros blogs (cross linking) - Ser muy activos en blogs que os interesen (comentar mucho en esos blogs) - Escribir regularmente, al menos 1 vez a la semana - Publicitar el enlace RSS del feed - Mover el enlace RSS a un lugar muy visible (esq. Sup. Derecha por ej.) - Usar feedburner para tener métricas de suscriptores - User google analytics para tener métricas de la web
  13. Twitter: Tips: - Subir una foto, la localización y muy importante, una descripción MUY cuidada - Construir una audiencia RELEVANTE (esto lleva tiempo) - No añadir a gente con el afán de que nos sigan, solo añadir a gente relevante! - No spamear con nuestros productos - Construir relación tu a tu con la gente y dar info que creeis que sea interesante para vuestra audiencia (Aunque sea info de la competencia!) - Interactuar regularmente con vuestra audiencia (@replies) - Sincronizar blog con Twitter - DONT RUSH! There are no shortcuts!
  14. Redes Sociales: Tips: - Idem que en Twitter - Crear página de fans y grupo - Si añades a alguien, manda mensaje personalizado! NO lo envies vacio!! - Solo enviar sugerencias de páginas de fans, gropos y/o eventos a la gente para la que sea relevante. - Más costoso, pero no spameas!! - Sincronizar estados de Twitter con las redes sociales - Añadir urls de vuestro twitter, blogs, etc.
  15. Foto: Exxon spills Empleados Barrio Clientes Proveedores Accionistas …. The goal of the corporation is to make money Corporations are vehicles for generating profit. They are not vehicles for protecting the environment - that's what Greenpeace and the Wilderness Society are for - unless protecting the environment is profitable. They are not vehicles for protecting the rights of workers - that's what unions are for - unless protecting the rights of workers is profitable. They are not vehicles for setting public policy - that's what the government is for. They are not vehicles for deciding what is legal and what is not - that's what the courts are for. They are not vehicles for determining what is ethical and what is not - one could argue that that is the church's role, although it is also the role of every individual in society.
  16. Jaula vs escalera Ejecutivos vs consejeros (o como al aceptar inversores “se te cuela un jefe”)
  17. Departamentos y funciones de una empresa
  18. Organigrama: Qué es un CEO? CTO? CFO? COO? CIO? CMO?
  19. FCF Hacer depender al negocio de las necesidades familiares y ambiciones materiales
  20. Regla Paul Graham valor Nuevo socio “Whenever you’re trading stock in your company for anything, whether it’s money or an employee or a deal with another company, the test for whether to do it is the same. You should give up n% of your company if what you trade it for improves your average outcome enough that the (100 - n)% you have left is worth more than the whole company was before…. “In the general case, if n is the fraction of the company you’re giving up, the deal is a good one if it makes the company worth more than 1/(1 - n) [Ed: This is the equity equation].”
  21. Hay muchos motivos para subir el Everest, la pregunta importante es si tienes ganas de enfrentarte a 8000 metros verticales (FCF motivo sin motivación)
  22. FCF. No tener carácter emprendedor, no ser un luchador
  23. FCF. Socio vs empleado, proveedor, coach…. Contar con socios cuando en realidad se puede prescindir de ellos
  24. No todos perfiles iguales, escoger socios sin definir criterios de lección relevantes, Número ideal de socios y por qué, Saber elegir un buen socio: no amigos ni familiares.
  25. FCF. Ir a partes iguales cuando no todo el mundo aporta lo mismo
  26. FCF. Falta de confianza y comunicación con los socios
  27. Speakers corner Shareit “cualquiera que te copie es más tonto que tu”
  28. FCF. Pensar que de la idea depende el éxito
  29. FCF. Adentrarse en sectores que no gustan o se desconocen
  30. FCF. Escoger sectores de actividad poco atractivos
  31. FCF Crear modelos de negocio que no dan beneficios rápidamente y de modo sostenible
  32. Un elevator pitch de 30 seg sirve para que te escuchen 5 min, que sirve para que miren 2 páginas sobre tu proyecto que sirve para que les puedas hacer una presentación de 15min
  33. Haz un powerpoint “zen” (Presentación inversores)
  34. Haz un powerpoint “zen” (Presentación inversores)
  35. Os acordais de la calle de los profetas en “Life of Brian”? Diferencia entre idea e idea ejecutada, Execute, Execute, Execute, “sobran visionarios”
  36. En un momento dado las ventas se disparan Se satura el segmento de mercado: ventas planas VCs e inversores, esperan crecimiento de ventas EXPONENCIAL Realidad: Crecimiento en escalera SER CONSCIENTE DE ELLO!!
  37. Ciclo de adopción de la tecnología: Beware of the CHASM! Cambio de filosofía en la adopción en el abismo. Cada segmento psicológico del segmento funciona como un ciclo de producto. Las ventas realmente se paran en el abismo!! OJO! Planificar estrategia del Día-D! A por la cabeza de playa!
  38. No complicarse Máxima: Vas a tener que refactorizar el producto MULTIPLES VECES! Saca al público lo básico e itera! Los usuarios te dirán si tal feature mola o no. No inviertas mucho tiempo en algo nuevo sin probar una prueba de concepto antes!!
  39. Escucha lo que los usuarios te dicen!! Pero más importante: CONTESTA!!!! Contestar consiste en: - Contestar al usuario - Actualizar/Arreglar el producto si procede CUIDADO: Diferenciar el feedback bueno del malo. Es muy difícil! Consejo: Tener MUY claros los objetivos para no perderse
  40. El orden es básico para mantener la calidad Muchos desarrolladores, mismo código, distintas versiones = FAIL Necesario controlar distintas versiones de una aplicación Lo mismo con documentos!!
  41. PLANIFICAR - Es crítico!! - Es difícil!! - Desarrolladores con distintas velocidades - Imprevistos – hw crash, sw crash, etc. - Cambios de prioridades - PRIORIZAR es un arte - Lo más importante de la startup! - Malas prioridades matan la startup - SE FLEXIBLE! - Sigue un plan, no pierdas NUNCA de vista el objetivo, el milestone! - En caso de duda, revisita los objetivos! No los olvides!
  42. La calidad importa, y MUCHO! - Proyectos web, sufren muchos cambios - No puedes apagar los servidores - Importante probarlo todo - MAS importante, pruebas de regresión - Es un COÑAZO! Pero merece la pena - Antes de hacer una release, pasar todas las pruebas Probarlo ahorra quejas de los usuarios y sobre todo, no perjudica la imagen! EAT YOUR OWN DOGFOOD!
  43. Customer support: - Es algo básico! - El ciclo de un producto o aplicación implica TODO, no solo el desarrollo 6 reglas: - Respect, respect, respect! Educación ante todo. - Nunca, jamás enfrentarse a un cliente - Se transparente. No ocultes información - Conoce a tus clientes - Trátalos como adultos, no estúpidos. - Pregunta a tus usuarios! Feedback baby!
  44. Copias de seguridad: - Fundamental!! - Si se pierden los datos estás muerto - Backup regulares - MAS IMPORTANTE: Probar las copias!!! - Medir cuanto tiempo se tarda en recuperar el sistema Caso práctico: Ma.gnolia - ~500Gb datos - Corrupción de los ficheros - Copias de seguridad corruptas
  45. ¿Qué es? - Virtualización - Alquiler de recursos - Pay as you go - Escalado automático - Replicación de datos ¿Es económico? - Depende de lo que necesites. - Económico para pocas máquinas - Muy caro para una gran arquitectura
  46. ¿Qué es outsourcing? - Desarrollar fuera - PROS: Mucho más baratoy rápido (en general) - CONTRAS: - Calidad depende de otros - Rendimiento depende de otros - Muy complejo gestionar equipos remotos Detallar MUY MUY bien que es lo que se quiere - No dejar margen de duda - Monitorizar el progreso constantemente, cada 2 o 3 días - Pagar un poco más por un mejor equipo Solo hacer outsorcing de lo que se entiende!!!
  47. Trabajar por Equity (make everybody a winner Ej Microsoft)
  48. Cada etapa requiere una financación distintas Cuando unos entran otros salen (o se diluyen) Ciclo de financacion (4F->BA->VC->PE->Tradesell/IPO) y exit strategy
  49. Break even: Qué es y por qué es importante
  50. Conceptos de Valoración (bottom up / Cálculo premoney y resultantes)
  51. Ingreso vs cobro, Gasto vs pago vs inversión
  52. La mejor financiación son tus clientes Dependiendo dias pago vs cobro cuanto mas crezcas más dinero “pierdes”
  53. No a las garantías personales en prestamos
  54. Dilution y liquidation preference
  55. Bajaros las guías prácticas burocraticas
  56. La gestión de los recursos humanos es de lo más importante en la empresaTransparenciaEmpoweringOpen booksOpen doorsBuild your employeesWikicraciaTeam players