Luiz Fernando Vianna

São Paulo Area, Brazil Brazil

Experienced Customer Service Executive | Consulting & Engagement Executive

Technology / Software / Internet

• Executive with over 16 years' experience in IT and Banking, Telecommunications, and Contact Center. • Experience mainly in consulting, sales of IT solutions, and project management, in addition to management of P&L, contracts, and complex negotiations. • Extremely comfortable with team leadership in a constantly changing environment. • Extensive experience in innovation through new technologies (continuous updating). • Skill in establishing long-term relationships with clients and suppliers. • Experience in negotiating complex contracts. Specialties: - Consulting, - Service Sales, - Services, - Financial Management, Contract Management & Negotiation, - Project Management, - Pre-Sales,...