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Special Libraries and
2.0:
Making It Work
Madeline Kriescher
Acting Circuit Librarian
U.S. Courts Library, 10th Circuit, Denver
CoASL Spring Workshop
3 April 2009
The Place
Traditional v. Virtual Service
• Is the reference desk obsolete? NO!
• E-mail is “old school” but it’s the preferred
  method of virtual reference service for the court.
• Slowly introducing other forms of virtual
  reference service.
   – Text a librarian
   – Teaching opportunities
   – Chat
Options
•   Facebook
•   Twitter
•   Ning
•   Email
•   Electronic newsletters
•   Flickr
•   Interactive research guides
•   Screencasts
•   Blogs
Creating Tutorials in Flickr
• Convert PowerPoint slides to .jpg files
• Upload slides individually in reverse order
  into Flickr
• Enter metadata for each slide, or batch
  edit if possible
• Save slides as labeled sets
• Create a collection to house the sets
Viewing & Using Tutorials

          My personal Flickr page:
  http://www.flickr.com/photos/pandora12/

 Tutorials are viewable as individual slides in my
  photostream
 Tutorials are kept as labeled sets within a larger
  collection called “Legal Research Tutorials”
 See the tutorial as a slideshow by clicking the
  icon
Library Facebook Page
•   Events
•   Pictures
•   Tutorials
•   Pathfinders
•   Class information
•   Continuing Legal Education
•   Court-related news and information
Because…
•   Clerks already use it
•   Aiming at a different audience
•   Convenient for updating
•   Welcome to the 21st Century
•   One-stop shopping
•   Coordinates with our intranet page
•   It’s fun! It’s hip! It’s now!
Benefits
• Reach a wider audience, internally

• Meet expectations of varied service

• Change attitudes toward technology

• Change attitudes towards librarians
Drawbacks
• Reach a wider audience, externally

• Real and perceived security risks

• The time thing – not enough of it, EVER!

• Buy-in will be an uphill battle
Hurdles
• The IT Department
• The Judges
• The fear-mongers
• Other librarians who are set in their
  ways
• Time management
Contact Me…Let’s Chat!
                Madeline Kriescher

Phone:      303-335-2624
Email:      madeline_kriescher@ca10.uscourts.gov

Twitter:    Pandora12
Friend me on Facebook!

  “Professional Benefits of Online Social Networking,” in
               Colorado Lawyer (February 2009):
         http://aallnet.org/chapter/coall/lrc/lrc0209.pdf

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Special Libraries and 2.0: Making it Work

  • 1. Special Libraries and 2.0: Making It Work Madeline Kriescher Acting Circuit Librarian U.S. Courts Library, 10th Circuit, Denver CoASL Spring Workshop 3 April 2009
  • 3. Traditional v. Virtual Service • Is the reference desk obsolete? NO! • E-mail is “old school” but it’s the preferred method of virtual reference service for the court. • Slowly introducing other forms of virtual reference service. – Text a librarian – Teaching opportunities – Chat
  • 4. Options • Facebook • Twitter • Ning • Email • Electronic newsletters • Flickr • Interactive research guides • Screencasts • Blogs
  • 5.
  • 6. Creating Tutorials in Flickr • Convert PowerPoint slides to .jpg files • Upload slides individually in reverse order into Flickr • Enter metadata for each slide, or batch edit if possible • Save slides as labeled sets • Create a collection to house the sets
  • 7. Viewing & Using Tutorials My personal Flickr page: http://www.flickr.com/photos/pandora12/  Tutorials are viewable as individual slides in my photostream  Tutorials are kept as labeled sets within a larger collection called “Legal Research Tutorials”  See the tutorial as a slideshow by clicking the icon
  • 8. Library Facebook Page • Events • Pictures • Tutorials • Pathfinders • Class information • Continuing Legal Education • Court-related news and information
  • 9. Because… • Clerks already use it • Aiming at a different audience • Convenient for updating • Welcome to the 21st Century • One-stop shopping • Coordinates with our intranet page • It’s fun! It’s hip! It’s now!
  • 10. Benefits • Reach a wider audience, internally • Meet expectations of varied service • Change attitudes toward technology • Change attitudes towards librarians
  • 11. Drawbacks • Reach a wider audience, externally • Real and perceived security risks • The time thing – not enough of it, EVER! • Buy-in will be an uphill battle
  • 12. Hurdles • The IT Department • The Judges • The fear-mongers • Other librarians who are set in their ways • Time management
  • 13.
  • 14.
  • 15.
  • 16. Contact Me…Let’s Chat! Madeline Kriescher Phone: 303-335-2624 Email: madeline_kriescher@ca10.uscourts.gov Twitter: Pandora12 Friend me on Facebook! “Professional Benefits of Online Social Networking,” in Colorado Lawyer (February 2009): http://aallnet.org/chapter/coall/lrc/lrc0209.pdf