McCoy Enterprises approach to providing double digit sales growth in call centers.

1. Call Center Enhanced Sales Performance Program “ A sale is not something you pursue; it's what happens to you while you are immersed in serving your customer.” - unknown

4. Sample Call Center Client List 7/22/2011 McCoy Enterprises Proprietary

6. Program Overview McCoy Enterprises ’ Enhanced Sales Performance Program is a 4 step program designed to quickly and significantly improve customer sales results in a manner that is ongoing and sustainable. 7/22/2011 McCoy Enterprises Proprietary

7. The Program Assessment 7/22/2011 McCoy Enterprises Proprietary

9. The Program Team Leader “Boot Camp” 7/22/2011 McCoy Enterprises Proprietary

13. Immersion The Program 7/22/2011 McCoy Enterprises Proprietary

16. Reinforcement The Program 7/22/2011 McCoy Enterprises Proprietary

20. The Program Results 7/22/2011 McCoy Enterprises Proprietary WEEK REVENUES IMPROVEMENT Baseline VS. w/e $113,000 Week 1 $138,075 +22% Week 2 $205,550 +82% Week 3 $196,050 +73% Week 4 $170,300 +51% Avg. Revenue/ Week $177,500 +57%

23. The Program Sample Reports 7/22/2011 McCoy Enterprises Proprietary

25. H M L L M H Sales Skills Name: Nine Block Grid 20% 60% 20% 7/22/2011 McCoy Enterprises Proprietary Sales Results Opportunity Skill Development Decide Wanna ’ Be’s Show Me Good For Me Top Notch My Way Missed Opportunity

26. H M L L M H Sales Skills Name: Nine Block Grid 20% 60% 20% Jane Doe Initial Week 3 Week 1 Week 2 7/22/2011 McCoy Enterprises Proprietary Sales Results

27. Sample Final Team Member Report 7/22/2011