The document discusses organizational structure in hotels. It defines organizational structure as dividing work into tasks and responsibilities, and establishing communication channels and roles. There are various ways to structure an organization, such as by function, process, product, geography, customer, or time. The document provides an example hotel structure with different departments and managerial levels like the managing director, general manager, front office manager, and more. It also covers topics like departmentalization patterns, span of control, advantages and disadvantages of different structures.

1. Presented by -: Mahek Dhoot

5. PROCESS OF ORGANISING Identification of Activities Grouping of Activities Assigning Activities Delegation of Authority Division of Work Departmentation Hierarchy Decentralization

10. MANAGING DIRECTOR GENERAL MANAGER F/B Manager Asst. F/b Manager Restaurant Manager SR. Captain Captain Trainee/ Bus Boy Front Off. Manager Lobby Manager Front Off Exec. Front Off. Asst. Trainee House Keeping Manager Sr. House Keeping Manager Asst. House Keeping Manager House Keeping Supervisor Chamber Maid Head Chef Asst. Chef Trainee Maintenance Manager Maintenance Supervisor Hr Manager Hr Supervisor Hr Executive Hr Trainee Accounts Manager Accounts Supervisor Accountant Security Security Supervisor Security Guard

13. Wide span of control (flat organization) large number of employees report to one supervisor

14. Narrow span of control (tall organization) small number of employees report to a supervisor, necessitating a larger number of supervisors