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Managing Change and Innovation
Chapter11
By:
Miss: Maham Muzamil
14 PRINCIPLES OF
MANAGEMENT
-HENRI FAYOL
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
3
INTRODUCTION
 A principle refers to a fundamental truth.
 They serve as a guide to thought & actions.
 It establishes cause and effect relationship between
two or more variables under given situation.
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
4
These principles are derived:
• On the basis of observation and analysis
• By conducting experimental studies
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
14 PRINCIPLES OF MANAGEMENT
-HENRI FAYOL
5
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
6
DIVISION OF work
 stressed on the specialization of jobs
 simpler and results in efficiency
 helps the individual in acquiring speed, accuracy
in his performance
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
7
Authority & Responsibility
 Authority refers to the right of superiors. responsibility
means obligation for the performance of the job assigned.
 Should be a balanced.
 Authority- Responsibility = Irresponsible Behavior
 Responsibility- Authority= Ineffective
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
8
Discipline
 Sincerity, Obedience, Respect of Authority &
Observance of Rules and Regulations of the
Enterprise.
 Discipline can be enforced if -
-Good superiors
- Clear & fair agreements with worker
- Sanctions are judiciously applied
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
9
Unity of command
 A sub-ordinate should receive orders and be
accountable to only boss at a time.
 a sub-ordinate should not receive instructions
from more than one person
 Dual sub-ordination should be avoided
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
10
UNITY OF DIRECTION
 Without unity of direction, unity of action cannot be
achieved.
 Unity of command is not possible without unity of
direction.
 Related activities should be grouped together
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
11
Interest
 An organization is much bigger than the individual
 - Employees should be honest & sincere.
- Proper & regular supervision of work.
- Reconciliation of mutual differences
 As far as possible, reconciliation should be achieved
between individual and group interests.
 Case of conflict, individual must sacrifice for bigger
interests
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Remuneration
 Paid to the workers should be fair of the efforts
 Determined on the basis of cost of living, work
assigned etc,
 Provision of other benefits such as free education,
medical & residential facilities to workers
12
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Centralization
 Centralization-concentration of authority at the top
level
 Decreases the role of subordinate is centralization
13
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Scalar Chain
 The chain of superiors ranging from the
ultimate authority to the lowest
 Every orders, instructions etc. has to pass
through Scalar chain.
 Modified as per the requirements of
situations.
14
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Order
• Concerned with proper & systematic
arrangement of things and people.
• Placement of people is called social order.
• Social order-Selection and appointment of
most suitable person on the suitable job
15
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Equity
 Paid to the workers should be fair of the
efforts
 Provision of other benefits such as free
education, medical & residential facilities to
workers relationship and pleasing
atmosphere of work.
16
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Stability of Tenure
 Employees should not be moved frequently
from one job position to another
 Once they are appointed their services
should be served
 Time is required for an employee to get used
to a new work –fayol
 Stability of job creates team spirit& a sense
of belongingness among workers
17
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
INITIATIVE
 Encouraged to take initiative in the work
assigned to them
 Helps in developing an atmosphere of trust
 Enjoy working in the organization because it
adds to their zeal and energy
18
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Espirit De’ Corps
 It refers to team spirit
 Inspires workers to work harder
 Interest of the undertaking in the long run.
 The managers should infuse team spirit &
belongingness
19
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
Espirit De’ Corps following steps
should be undertaken
 proper co-ordination
 should be encouraged to develop informal
relations among themselves.
 create enthusiasm and keenness among
subordinates
 employees should be rewarded
20
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
21
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
22

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fayol 14 principle-Maham muzamil

  • 1. Managing Change and Innovation Chapter11
  • 2. By: Miss: Maham Muzamil 14 PRINCIPLES OF MANAGEMENT -HENRI FAYOL
  • 3. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 3 INTRODUCTION  A principle refers to a fundamental truth.  They serve as a guide to thought & actions.  It establishes cause and effect relationship between two or more variables under given situation.
  • 4. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 4 These principles are derived: • On the basis of observation and analysis • By conducting experimental studies
  • 5. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 14 PRINCIPLES OF MANAGEMENT -HENRI FAYOL 5
  • 6. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 6 DIVISION OF work  stressed on the specialization of jobs  simpler and results in efficiency  helps the individual in acquiring speed, accuracy in his performance
  • 7. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 7 Authority & Responsibility  Authority refers to the right of superiors. responsibility means obligation for the performance of the job assigned.  Should be a balanced.  Authority- Responsibility = Irresponsible Behavior  Responsibility- Authority= Ineffective
  • 8. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 8 Discipline  Sincerity, Obedience, Respect of Authority & Observance of Rules and Regulations of the Enterprise.  Discipline can be enforced if - -Good superiors - Clear & fair agreements with worker - Sanctions are judiciously applied
  • 9. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 9 Unity of command  A sub-ordinate should receive orders and be accountable to only boss at a time.  a sub-ordinate should not receive instructions from more than one person  Dual sub-ordination should be avoided
  • 10. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 10 UNITY OF DIRECTION  Without unity of direction, unity of action cannot be achieved.  Unity of command is not possible without unity of direction.  Related activities should be grouped together
  • 11. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 11 Interest  An organization is much bigger than the individual  - Employees should be honest & sincere. - Proper & regular supervision of work. - Reconciliation of mutual differences  As far as possible, reconciliation should be achieved between individual and group interests.  Case of conflict, individual must sacrifice for bigger interests
  • 12. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Remuneration  Paid to the workers should be fair of the efforts  Determined on the basis of cost of living, work assigned etc,  Provision of other benefits such as free education, medical & residential facilities to workers 12
  • 13. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Centralization  Centralization-concentration of authority at the top level  Decreases the role of subordinate is centralization 13
  • 14. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Scalar Chain  The chain of superiors ranging from the ultimate authority to the lowest  Every orders, instructions etc. has to pass through Scalar chain.  Modified as per the requirements of situations. 14
  • 15. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Order • Concerned with proper & systematic arrangement of things and people. • Placement of people is called social order. • Social order-Selection and appointment of most suitable person on the suitable job 15
  • 16. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Equity  Paid to the workers should be fair of the efforts  Provision of other benefits such as free education, medical & residential facilities to workers relationship and pleasing atmosphere of work. 16
  • 17. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Stability of Tenure  Employees should not be moved frequently from one job position to another  Once they are appointed their services should be served  Time is required for an employee to get used to a new work –fayol  Stability of job creates team spirit& a sense of belongingness among workers 17
  • 18. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. INITIATIVE  Encouraged to take initiative in the work assigned to them  Helps in developing an atmosphere of trust  Enjoy working in the organization because it adds to their zeal and energy 18
  • 19. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Espirit De’ Corps  It refers to team spirit  Inspires workers to work harder  Interest of the undertaking in the long run.  The managers should infuse team spirit & belongingness 19
  • 20. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. Espirit De’ Corps following steps should be undertaken  proper co-ordination  should be encouraged to develop informal relations among themselves.  create enthusiasm and keenness among subordinates  employees should be rewarded 20
  • 21. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 21
  • 22. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 22