There are lots of gaps in medical education, which need to be be filled if we want doctors to do well. These include: Ethics, Empathy and Economics

1. Dr Aniruddha Malpani, MD
www.drmalpani.com

2. Being a doctor today is not easy
too much work
too much hassle
too much paperwork
unhappy patients
too much competition
too much despair; and
too little reimbursement ?

4. A doctor needs to wear many hats !
Clinician , who has polished
medical skills
Academician, who is a constant
learner
Manager , who understands the
business aspects of running a
profitable clinic

5. A doctor needs to wear many hats !
CEO, who understands how to
motivate staff and lead people;
Financial expert, who can manage
his money
Family provider
Self caretaker, who know how to
look after himself and fulfill his
personal needs .

6. The problem
Unfortunately, while doctors are quite eager to
discuss medicine, most are unwilling to talk about
the nuts and bolts of practise management
Don’t want to enrich the competition by giving away
their “trade secrets” !
We can learn together and help each other

7. Today’s Health CareToday’s Health Care
SystemSystem
Patient
Health
Insurance
Government
Information
Overload
Media
The Physician

11. Ethics
It’s hard to learn ethics .
Need to find teachers and
mentors who
are ethical
role models

12. Empathy
Professional skills and Compassion
If the compassion is missing , then no
amount of technical competence can make
up for this.
The patient does not care how much you
know until he knows how much you care !

13. Empathy
Residents learn
bad manners
because of their
huge workloads
Need to learn to
hand-hold the
patient during
his entire journey.

14. Non-verbal communication -
SOFTEN
S-Smile
O-Open posture
F-Forward lean
T–Touch
E–Eye contact
N-Nod

15. BATHE technique
B = Background. What’s going on ?
A = Affect. Feelings. What do you feel
about it ?
T = Troubles. What troubles you
about this ?
H = Handle. How are you handling
this ?
E = Empathy. It must be hard.

16. HELP – Health Education
Library for People

17. Epidemiology
Doctors provide great one-on-one
medical care – this is their core
competence !
Need to remember the big picture as well
Positive Deviants
Upstreamists

18. Economics
Money is still a taboo topic – and
not one which most doctors bother
about.
Need to learn to be cost effective

19. Entrepreneurship
While medicine is a profession, every
medical practice is also a small
business .
Need to learn real life practice
management skills
How to thrive without giving cuts

20. Education
Medical college crams your heads
with tons of information
Medical knowledge has a very short
half life.
Need to become lifelong independent
adult learners, and remain up-to-date.

21. Educate your
patients – please
prescribe
Information
Therapy !

22. Equity
We are technically trained
professionals, but have become cut off
from the social milieu
Need to understand the economic ,
social and political forces which cause
health inequity today.

23. E- Health
Everybody seems to be in the E-
Health space today, except for
doctors !
Digital portfolios
Every doctor needs their own
website.

24. Ego

25. Become a Professional – The
Trust Equation
T = C + R + I/ S, where
T = Trustworthiness
C= Credibility
R= Reliability
I = Intimacy
S= Self-orientation

26. The joy of practising medicine –
how to be a happy doctor
Treat all your patients like
VIPs . A healthy doctor-patient
relationship nurtures both
patient and doctor !
Savor your patients. When a
patient thanks you , relish that
moment.

27. The joy of practising medicine –
how to be a happy doctor
Lots of positive feedback daily. A
good doctor can have the best
emotional income in the world !
Be thankful that you have the
opportunity for helping others –
expressing gratitude will help you
find contentment

28. The golden rule
Patients are the
practise –
everything else
is just paper work !

30. www.thebestmedicalcare.com