I gave a keynote at Agfa Healthcare in Antwerp (Mortsel), Belgium, as part of the Agfa Innovation Week 2017. In my talk I shared some thoughts and observations on User Experience (UX) & Interface Culture in Healthcare. This is an exciting topic for me!
NOTE: This is the "context-free" version without the embedded media / videos.
2. PRESENTER
Mark A.M. Kramer
Researcher / Lecturer / UX Designer / ePatient
Mark started his career in healthcare delivery within the U.S. Air Force as a
Surgical Technician and Medic until he re-located to Austria. While in Austria,
Mark evolved to become an academic researcher, university lecturer and
user experience (UX) designer. At one point in his life Mark was a full-time
patient, allowing him to re-examine healthcare delivery from a patient's
perspective. Mark continuously strives to apply theory into practice while
actively engaging in service design and UX research within several major
industries, including healthcare.