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Role of OpManager in event and fault management

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ManageEngine
ManageEngine

Managing Event and Fault are not new to any IT managers. However if not implemented properly, this could be the most daunting of network monitoring and network management tasks. Check out this presentation, to understand # The basics of Event and Fault Management & # How ManageEngine OpManager helps in effective Fault Management

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The Role of OpManager in Event and Fault Management Team OpManager www.opmanager.com
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reactive Fault Management ,[object Object],[object Object],[object Object],[object Object],User IT Admin It is not working!
Proactive Fault Management ,[object Object],[object Object],[object Object],NMS has reported a problem & I’m working on it User IT Admin
What is Fault and Event Management? ,[object Object],[object Object],[object Object],*An event can be informational, a cleared event, warning, trouble or even a critical problem
The four processes
The four processes explained ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Detect – Capture events ,[object Object],Active Monitoring: e.g. SNMP Polling Other e.g. of Active polling are monitoring through SNMP, WMI, Telnet, SSH, Custom scripts, Remote query & more…
Detect – Capture events ,[object Object],Passive Monitoring e.g. SNMP TRAP Other e.g. of Passive monitoring are SNMP TRAPS, Syslog, NetFlow, Packet forwarding & more …
Isolate – Present actionable faults ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],Isolate – Present actionable faults
[object Object],[object Object],Inform – Notify admins
Inform – Notify admins ,[object Object],[object Object],[object Object]
Inform – Notify admins ,[object Object],[object Object],[object Object]
Inform – Notify admins ,[object Object],Email RSS Twitter DM Smart Phone UI SMS
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object],[object Object]
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object]
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object]
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object],[object Object]
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object]
Resolve – Aid faster resolution ,[object Object],[object Object],[object Object]
Tons of features that we’ve not talked about ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ManageEngine OpManager is comprehensive, easy-to-use network monitoring & management software. For free trial visit - www.opmanager.com For product demos - Mail us at [email_address] Call at +1 888 720 9500
About ManageEngine ManageEngine is the only IT Management vendor focused on bringing a complete IT Management portfolio to the mid-sized enterprise. Trusted by over 45,000 customers including 3 out of every 5 fortune 500 companies. More at www.manageengine.com
Summary Fault and Event Management Proactive and Reactive approach Four processes of Fault Management : Detect: Active and Passive Monitoring Isolate: De-duplication, Correlation, Automation Inform: Visual fault representation, ticketing and alerting Resolve: Automated Scripts and Tools to aid manual troubleshooting In each process OpManager’s role in Fault and Event management About ManageEngine and its various IT management products
Questions ? Thank you opmanager@ manageengine .com

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Role of OpManager in event and fault management

  • 1. The Role of OpManager in Event and Fault Management Team OpManager www.opmanager.com
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  • 29. About ManageEngine ManageEngine is the only IT Management vendor focused on bringing a complete IT Management portfolio to the mid-sized enterprise. Trusted by over 45,000 customers including 3 out of every 5 fortune 500 companies. More at www.manageengine.com
  • 30. Summary Fault and Event Management Proactive and Reactive approach Four processes of Fault Management : Detect: Active and Passive Monitoring Isolate: De-duplication, Correlation, Automation Inform: Visual fault representation, ticketing and alerting Resolve: Automated Scripts and Tools to aid manual troubleshooting In each process OpManager’s role in Fault and Event management About ManageEngine and its various IT management products
  • 31. Questions ? Thank you opmanager@ manageengine .com

Editor's Notes

  1. Is Fault Management all about detecting the events?
  2. Detect events, Isolate faults, Inform or notify admins and Resolve or aid faster resolution
  3. Other e.g. of Active polling are monitoring through SNMP, WMI, Telnet, SSH, Custom scripts, Remote query & more…
  4. Other e.g. of Passive monitoring are SNMP TRAPS, Syslog, NetFlow, Packet forwarding & more …
  5. ManageEngine OpManager is comprehensive, easy-to-use network monitoring & management software. For free trial visit - www.opmanager.com / For product demos - mail us at [email_address] / Call at +1 888 720 9500
  6. ManageEngine is the only IT Management vendor focused on bringing a complete IT Management portfolio to the mid-sized enterprise. Trusted by over 45,000 customers including 3 out of every 5 fortune 500 companies. More at www.manageengine.com
  7. opmanager@ manageengine .com The network monitoring and network management software from ManageEngine www.manageengine.com/network-monitoring/