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Learning	and	
Competencies
©	Happy	Melly	One	BV
(Original	Management	3.0	Foundation	Workshop	Material)
Develop	Competence:	

Teams	cannot	achieve	their	
goals	if	team	members	
aren’t	capable	enough,	and	
managers	must	therefore	
contribute	to	the	
development	of	
competence.
4
3
Learning	and	competencies	
Teams	cannot	achieve	their	goals	if	
team	members	and	the	team	as	a	
whole	aren’t	capable	enough,	and	
managers	must	therefore	create	

an	environment	of	

continuous	learning	

and	contribute	to	the	

development	of	

competence.
What	is	competence?
The	ability	to	do	something	well.	
http://www.merriam-webster.com/dictionary/competence
A	cluster	of	related	abilities,	commitments,	knowledge,	
and	skills	that	enable	a	person	(or	an	organization)	to	
act	effectively	in	a	job	or	situation.	
http://www.businessdictionary.com/definition/competence.html#ixzz4DSPEy6hA
The	ability	to	do	something	successfully	or	efficiently.	
http://www.oxforddictionaries.com/definition/english/competence
What	makes	

teams	competent?
Team	
communi-
cation
Team	competence	

structure
Creative		
tension
Individual	
competence
Helping		
each	
other
What	competencies	does	a	team	need?	
Subject	matter	
Tools	and	technologies	
Processes	and	practices	
Soft	skills
What	levels	of	competence	
are	required?
Apprentice
Journeyman
Master
T-Skilled	people	
(Generalizing	specialists)
Journeyman																		Journeyman
Master
1
4
2
1
0
5
5
0
1
1
Required	
competence	
levels
Competences
Team	members
Team	Competence	Matrix
What	makes	

teams	competent?
Team	
communi-
cation
Team	competence	

structure
Creative		
tension
Individual	
competence
Helping		
each	
other
1. Lead	by	example

2. Encourage	and	enable	self-study

3. Training	and	certification

4. Coaching

5. Learning	from	failure	/	experiments
Individual	competence	development
Learn	more	about	individual	competence,	helping	
each	other,	team	communicaHon,	creaHve	tension,	
and	team	competence	structure	at	a	Management	
3.0	Workshop!	
www.management30.com/events/
What	makes	

teams	competent?
Team	
communi-
cation
Team	competence	

structure
Creative		
tension
Individual	
competence
Helping		
each	
other
Communication
Talk	more Talk	better
Establish	

rituals
Reduce/

bridge	distance
Document	

relevant	

outcome
?
?
?
Powerful	
questions
Listen/pay	
attention
Nonviolent	
communication
What	makes	

teams	competent?
Team	
communi-
cation
Team	competence	

structure
Creative		
tension
Individual	
competence
Helping		
each	
other
Shared	

vision	/	goal
Common	ownership	
of	responsibility
19
Help	each	other	through	Peer	Learning	
•Setup	internal	mentoring	program	
•Pairing,	exercises,	games	and	contests
Knowledge	hours	
•Regular	lectures	or	workshops	
•Self-organized	by	teams	
•Everyone	gets	a	turn	to	present
Exploration	days	
•Everyone	spends	one	day	of	
learning	
•Try	to	deliver	something	
within	24	hrs	
•Demo	the	results	to	
colleagues
22
Lead	by	example	(again...)	
Ask	for	help	–	often!	
It	is	not	a	weakness	

but	a	strength!
What	makes	

teams	competent?
Team	
communi-
cation
Team	competence	

structure
Creative		
tension
Individual	
competence
Helping		
each	
other
To	create	creative	tension	you	
must	first	clearly	articulate	a	goal	/	
vision	for	the	team	and	compare	it	
to	the	current	reality.
Team	diversity	
Instability	causes	new	models	(ideas)	to	emerge.	
What	are	important	aspects	of	diversity	that	you	
know?	(Hint:	it’s	not	just	gender…)
Team	diversity	requires	
an	attentive	manager	to	
help	the	team	work	with	
potential	friction.
26
Use	
• A	common	team	goal	
• Shared	values	
• Team	identity	to	create	
harmony	in	diversity
What	roles	make	up	a	creative	team?
Broker
Creator
Owner
–	Dr.	Peter	Kruse,	Professor	for	Organizational	Psychology,	University	of	Bremen,	Germany
Management	3.0	is	not	another	framework,	it’s	a	mindset,	combined	
with	an	ever-changing	collecHon	of	games,	tools,	and	pracHces	to	help	
any	worker	manage	the	organizaHon.	It’s	a	way	of	looking	at	work	
systems.	
Management	3.0	examines	how	to	analyze	that	system	to	come	up	with	
the	right	soluHons	for	beUer	leadership	across	organizaHons.	
Management	3.0	FoundaHon	Workshops	are	all	about	principles	and	
pracHces.	Combining	the	best	of	classical	thinking	with	a	fresh	approach	
and	new	insights.	All	embedded	in	a	social	context	and	in	the	networked	
businesses	we	work	in	today.
Book	your	Management	3.0	Workshop	today	and	improve	your	
Leadership	Skills.		
Visit	www.management30.com	
info@management30.com	
www.management30.com

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Leadership Skills: Learning and Competencies