1. INTRODUCTION TO INDIVIDUAL AND GROUP BEHAVIOUR Dr. Daisy Chauhan

7. Management Roles Interpersonal Roles: 1. Figurehead 2. Leader 3. Liaison Informational Roles: 4. Monitor 5. Disseminator 6. Spokesperson Decisional Roles: 7. Entrepreneur 8. Disturbance Handler 9. Resource Allocator 10. Negotiator

8. Management Skills Tech.Skills Technical skills Technical Skills Top Mgt. Middle Mgt. Lower Mgt. Human Skills Human Skills Human Skills Conceptual Skills Conceptual Skills Conceptual Skills

11. Competencies at different levels KNOW WHAT KNOW HOW KNOW WHY Lower Level Middle Level Top Level - Knowledge - Skill - Process - Innovation - Conceptual & - Contextual understanding

12. Levels of Analysis in OB INDIVIDUAL LEVEL GROUP LEVEL ORGANISATION SYSTEMS LEVEL

15. OB DISCIPLINE Conflict, Intra-organisational Politics, Power Political Science Org. System Organisational culture and Env. Comparative Values & Attitudes, Cross-cultural Analysis Anthro pology Behavioural Change, Attitudinal Change, Communication, Group Processes, Group DM Social Psy. Group Formal Orgn. Theory, Technology, Change, Culture Group Dynamics, Work Teams, Communication, Power, Conflict, Inter-group Behaviour Sociology S T U D Y O F O B Individual Learning, Motivation, Personality, Emotions, Perception, Training, Leadership Effectiveness, JS, Individual DM, PAS, Attitude Measurement, Employee Selection, Work Stress Psychology Output Unit of Analysis Contribution Behavioral Science