2. Quality Management
Quality Management Module deals with all
traditional functions of quality in an organization.
The integration of the QM application component
in the SAP system allows quality management
tasks to be combined with those in other
applications (such as materials management,
production, sales and distribution and cost
accounting).
3. Features
The QM application component supports tasks associated with quality planning, quality
inspection and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.
The following components are available in QM:
• Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and
sampling procedures).
• Inspection planning (inspection plans, reference operation sets, material specifications).
• QM in procurement.
• QM in sales and distribution
• Inspection lot processing (inspection lot creation and inspection lot completion)
• Results recording
• Defects recording
• Sample management
• Quality Information System
• Dynamic modification of the inspection scope
• Quality certificates
• Quality notifications
• Test equipment management
4. Quality Inspection Process
Delivery Production Order
Material Material
Vendor Quantity
Inspection Plan / Routing Quantity
Inspection instructions
Inspection Lot Creation
Sample Procedures Sample Drawing Instructions
Inspection Execution
Catalogs
Result Recording Record
Measured Values Defects
ok Usage decision Not ok
Quality Posting if necessary
Create Q – Notification Quantity Posting if
necessary
5. Quality Planning
Quality planning enables you to manage basic data for quality, inspection
planning and material specifications.
The integration of the Quality planning component in the SAP system allows
quality planning tasks to be combined with those of other components such
as materials management, batch management, inventory management,
variant configuration and cost accounting.
Quality inspection covers the following functions:
• Master data management (material master, catalogs, selected sets, master
inspection characteristics, class characteristics, inspection methods,
sampling procedures, sampling schemes, dynamic modification rules,
sample-drawing procedures, QM work centers).
• Inspection planning (inspection plans, reference operation sets, material
specifications).
6. Quality Inspection
This functional capability is used to constantly check the quality of the company’s products. Therefore
the inspection plans and characteristics are used. The inspection process mainly consists of the
following four steps:
Inspection can be triggered at a number of inspection origins:
• Inspection lot creation: in SAP QM, all quality inspections are based on inspection lots. These can
be triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods issue
of a component, at a certain operation during production, etc.). The lots contain specific information
about the inspection size (e.g. based on the sampling procedure), inspection characteristics and
methods from the inspection plan or material specification, etc.
• Results Recording: After inspecting the products, the quantitative (e.g. width/height of a product)
and/or qualitative (e.g. color of the product) results of the predefined characteristics can be directly
recorded in the inspection lot.
• Defects recording: Defects can be recorded additional to the results recording. These defects are
also referenced to an inspection lot and contain information about any attribute of a
material/product/process that deviates from the defined characteristics. The defect recording can
be based on standardized codes that can be taken from the predefined inspection catalogs.
• Inspection lot completion: A completion of the inspection lot is necessary after results recording
to finally decide about the usage of a material. Depending on the usage decision, stock postings are
performed (e.g. to unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also
influences the quality level and the quality score of a material or inspection lot
7. Creation of Inspection Plan
Create a inspection – QP01 (Transaction code)
Enter the material and Plant
details
8. Creation of Inspection (Contd.)
Enter the mandatory details in
the screen, click on Task list
11. Inspection Lot Creation
In the Quality Management (QM) component, process
quality inspections on the basis of Inspection lots. If you
want to inspect a specific quantity of a material or a piece
of equipment, an inspection lot must be created in the
system.
We can create the inspection lots automatically or manually
and how you use the inspection lots to process different types
of inspections.
Once an inspection lot has been created, you can inspect
the goods, record the inspection results or defects, and
complete the inspection with a usage decision.
12. Inspection Lot
Create a inspection lot – QA01 (Transaction code)
Enter the Material and plant details, with the Inspection
lot origin and click on Enter
Note:The system uses inspection lot origin and the inspection type to determine how an inspection lot will be
created and processed. The inspection lot origins are predefined by SAP in Customizing for Inspection Lot
Creation. You cannot define your own inspection lot origins.
16. Result Recording
Results can be recorded by using change inspection lot creation or through defect screen.
Change Inspection lot: QA02 (Transaction code)
Record Defects : QF01 (Transaction code)
Enter the Inspection lot id.
Click Defects Tab
18. Record Defects (Contd..)
Choose the record Type The report category defines the form and content of
the defects data. It links a catalog profile
click on enter (schematized value list) to a confirmation profile
(recording form).
The defects data is recorded on the basis of report
categories and stored in the form of
quality notifications.
19. Defect Screen
Click on Notification
Type the code, no. of
defects and click on Enter
20. Quality Notifications
Quality notifications are used to process and document quality
related problems within a standardized process. Quality notifications
consist of basic header data such as material, reference documents,
batch numbers, etc. and detailed information about the
problem/deviation.
Additionally to that, tasks and activities can be
tracked to support an internal CAPA (Corrective and
Preventive Actions) process.
Notifications can e.g. be used for:
• complaint against a vendor
• internal problems (material error, etc.)
• complaint from a customer
21. Notification Screen
Enter the Details in all Tabs and click
on back icon and click on save button.
Type the Task
25. Usage Decision (Contd..)
The usage decision for an inspection lot confirms that all physical samples have been valuated and the inspection
has been completed. It also specifies whether the goods in the inspection lot have been accepted or rejected for
use. We can make the usage decision manually or the system can make the decision automatically.
Select the appropriate value and
click on save
28. Quality Certificates
Quality certificates document the following of certain quality requirements. They
are mostly used during the collaboration with suppliers or subcontractors
(incoming certificates) to document the quality standards of incoming goods or
when acting as a supplier, to document the company’s quality standards
themselves (outgoing certificates).
Quality certificates can guarantee:
• the following of certain manufacturing / quality processes
• the execution of predefined inspections. These can be either defined by norms
(e.g. GMP: Good Manufacturing Processes), law, customers, ...
• defect-free inspection results for a delivery, assigned to the quality certificate
29. Quality Certificate
Enter the Certificate code and
press Enter
To create Certificate use QC51 (Transaction code)
30. Quality Certificate contd.
You can Navigate any above
screens, click on the respective
Tabs
We can Track the Certificate status
details
31. SAP Reports
• Reports are collection of records that are
helpful for arriving at important decisions.
• Reports can be filtered based on requirements
parameters. For e.g., TCode MM60 we can filter
based on Material ans Plant or Plant or Material
or it can even be a blind filter.
