Industrial marketing (B2B) is the marketing of goods and services by one business to another. Industrial goods are those an industry uses to produce an end product from one or more raw materials.

1. B2B Marketing

2. Prepared By
Manu Melwin Joy
Assistant Professor
SCMS School of Technology and Management
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
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3. B2B Marketing
• Business to Business (B2B) is
the marketing of goods and
services by one business to
another. Industrial goods are
those an industry uses to
produce an end product from
one or more raw materials.

5. Examples
• An organization seeks
to split the work
between the two
firms based on an
evaluation of each
firm's capabilities.

7. Examples
• A sales representative
makes an appointment
with an organization that
employs 22 people. He
demonstrates a
photocopier/fax/printer
to the
office administrator.

9. Main Features
• Marketing is one-to-one
in nature. It is relatively
easy for the seller to
identify a prospective
customer and build a
face-to-face
relationship.

11. Main Features
• Highly professional and
trained people in buying
processes are involved.
In many cases, two or
three decision makers
must approve a
purchase plan.

13. Main Features
• Often the buying or
selling process is
complex, and includes
many stages.

15. Main Features
• Selling activities involve
long processes of
prospecting, qualifying,
wooing, making
representations,
preparing tenders,
developing strategies,
and contract
negotiations.