Neuro human resource management is a new field of human resource management which uses medical technologies such as functional Magnetic Resonance Imaging (fMRI) to study the brain's responses to enhance employee experience. The term Neuro Human Resource Management (NHRM) was coined by noted HR expert Dr. Manu Melwin Joy in April 2017.

1. Oxytocin and Trust
Neuro Human Resource Management (NHRM)

2. Prepared By
Manu Melwin Joy
Assistant Professor
SCMS School of Technology and Management
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
Kindly restrict the use of slides for personal purpose.
Please seek permission to reproduce the same in public forms and presentations.

3. Oxytocin
• Oxytocin is a powerful
hormone and acts as a
neurotransmitter in the
brain. It regulates social
interaction and sexual
reproduction.

4. Oxytocin
• There are many promoters
and inhibitors of oxytocin.
High stress is a potent
oxytocin inhibitor. Oxytocin
increases a person’s
empathy, a useful trait for
social creatures trying to
work together.

5. Oxytocin an trust
• Research has shown
that there is a universal
relationship between
oxytocin and trust is
universal.

6. Lack of Trust
• In its 2016 global CEO
survey, PwC reported
that 55% of CEOs think
that a lack of trust is a
threat to their
organization’s growth.

7. High Trust Companies
• Compared with people at low-
trust companies, people at
high-trust companies report:
74% less stress, 106% more
energy at work, 50% higher
productivity, 13% fewer sick
days, 76% more engagement,
29% more satisfaction with
their lives, 40% less burnout.

8. How to Manage for Trust
• There are eight
management behaviors
that foster trust proposed
by Paul J Zak. These
behaviors are measurable
and can be managed to
improve performance.

9. Recognize excellence
• The neuroscience shows that
recognition has the largest
effect on trust when it occurs
immediately after a goal has
been met, when it comes
from peers, and when it’s
tangible, unexpected,
personal, and public.

10. Induce “challenge stress.”
• When a manager assigns a team
a difficult but achievable job,
the moderate stress of the task
releases neurochemicals,
including oxytocin and
adrenocorticotropin, that
intensify people’s focus and
strengthen social connections.

11. Give people discretion in how they do
their work
• Once employees have
been trained, allow
them, whenever
possible, to manage
people and execute
projects in their own
way.

12. Enable job crafting
• When companies trust employees to choose which
projects they’ll work on, people focus their energies on
what they care about most.

13. Share information broadly.
• Openness is the
antidote. Organizations
that share their “flight
plans” with employees
reduce uncertainty about
where they are headed
and why.

14. Intentionally build relationships
• The brain network that
oxytocin activates is
evolutionarily old. This
means that the trust and
sociality that oxytocin
enables are deeply
embedded in our nature.

15. Facilitate whole-person growth
• High-trust workplaces
help people develop
personally as well as
professionally.

16. Show vulnerability
• Leaders in high-trust
workplaces ask for help
from colleagues instead
of just telling them to do
things.

17. Neuro Human Resource Management
(NHRM)
• Neuro human resource
management is a new field of
human resource management which
uses medical technologies such as
functional Magnetic Resonance
Imaging (fMRI) to study the brain's
responses to enhance employee
experience.

18. Neuro Human Resource
Management (NHRM)
• The term Neuro
Human Resource
Management (NHRM)
was coined by noted
HR expert Dr. Manu
Melwin Joy in April
2017.