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Superpowers of Distributed Companies | Running Remote Conference 2021

The future of work is here. Organizations of all types and sizes are embracing the shift to remote work because of the multiple advantages. Many startups in particular are now recognizing that letting go of the office altogether and adopting a fully-distributed structure opens the door to new levels of organizational achievement.

This talk describes the forces driving the remote working discussion within organizations and proposes helpful paths forward, with a focus on:

Distributed Collaboration — how the best distributed teams communicate, organize their work, and get shit done.
Global Talent Acquisition — how to drive growth and success by tapping the global talent pool

Presented as a webinar on March 29th for the Running Remote 2021 Conference

by Jack Mardack, Cofounder Oyster®

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Superpowers of Distributed Companies | Running Remote Conference 2021

  1. 1. 1
  2. 2. 2 2 • The world of work has changed forever • The end of the Office Era • Cultural Principles and Tools of Distributed Teamwork • Removing location as a requirement for success • The evolution of the people function
  3. 3. 3 3 2016 2017 2018 2019 2020 100% REMOTE 100% REMOTE 100% REMOTE 100% REMOTE COVID-19 has accelerated the urgency - every company in 2020 has had to become a distributed company and many of them are deciding to stay fully or partially distributed 50% of workforce remote 50% of workforce in the next 5-10 years 1/3 of workforce 100% of workforce ‘remote-first’ model 100% of non-production staff WHY NOW
  4. 4. 4 4 WHY NOW How C-level executives view the future of work: More Remote Working 48% of employees will likely work remotely at least part of the time after COVID-19 versus 30% before the pandemic More Contingent Workers 77% of executives believe contingent workers will substantially replace full-time employees in the next 5 years More Employer Responsibility 62% of employers plan to play an expanded role in the financial, physical, and mental well-being of their employees. The Skills Gap Keeps Growing 87% of companies say they have a skills gap already or will within the next three years. 01 02 03 04 SOURCES: GARTNER, MERCER, MCKINSEY
  5. 5. 5 • Concerns about less productivity • Some ops/functions need the office • Concerns about culture and social • Some employees want to go back • Huge operating cost reductions • Employees want to stay • Increased organizational performance NO Happier/Healthier Employees Expanded Talent Horizons Bold New Ways of Working YES
  6. 6. 6 The Office Era Birth of Knowledge Work The Distributed Era Software Broadband/ Mobile • Free from the constraints of time and space • Focused on outputs vs. time spent • More democratic Internet COVID-19
  7. 7. 7 • Asynchronous over synchronous • Radical transparency • Document your conclusions • Over-communicate • Preparation creates net time-savings • Results over time • Everyone is a moderator • Assume good intent
  8. 8. 8 Communication Project & Task Management • Conversation between individuals and teams • Watercooler • Default async • Fills the gap between Slack and Zoom • Spontaneous and low- formality • All-hands, decision and “unblock me” meetings • Used sparingly and purposefully • Record and archive • Open attendance, where possible • The “intranet” of the 2020’s • Dynamic source of truth • Team spaces • Permanent documentation • Light and disposable • Focus on the 1-pager • Ephemeral documentation
  9. 9. 9 9 Teaching best practices and tools for distributed working 9 Cutting-Edge Learning In-person & asynchronous blended learning Participants from 10+ timezones Course simulates a distributed company Modules crafted by remote work experts Who is it for? The Remote Ready program is holistic and all-encompassing. Anyone can take it! New remote employees benefit the most, Remote Ready serves as an orientation tool. Veteran remote employees who are seeking to solidify their knowledge and practice. Heads and executives looking to get up to speed with remote work best-practice Curriculum Learn communication principles for Async and Sync work Practice project management methodologies at distributed companies Explore strategies to maintain physical and mental wellbeing Learn some of the digital tools necessary for the above FREE TO CUSTOMERS
  10. 10. 10 10 BEFORE AFTER • Free market between talent and employers • More and different startups come into existence • Disproportionate success accrues more easily to the best companies and people SF London Talent-hungry companies Startup Founders Talent
  11. 11. 11 • Global Talent Acquisition ○ Employer marketing becomes very important ○ Open remote roles are a “product” that must be distributed • Remote Work Ops ○ How an organization works finally gets the attention it deserves ○ Head of Remote ascendancy • Global Employment Ops ○ Mastery of global employment complexity ○ Ensures an equal employment experience for all, everywhere Global Talent Acquisition Remote Work Operations Global Employment Operations
  12. 12. 12 12 78% of companies are looking to move to remote work but face challenges in: Setting up payroll and benefits is costly and cumbersome Regulations, taxes and employment terms vary by country and are difficult to navigate Remote employee experience is terrible Oyster disrupts cross-border HR with a scalable HR SaaS platform built specifically for distributed teams THE PROBLEM
  13. 13. 13 OYSTER PLATFORM • Hire & onboard distributed workforce (employees and contractors) • Pay salary & benefits • Manage all employment aspects in one place Full stacked solution for employers to looking to extend their workforce globally: • Find remote jobs and self-onboard • Manage benefits, timeoffs, and expenses • Get paid in preferred currency • Receive remote work training and certification Talent centric solution for employees to ensure that great talent, regardless of the employment modality, would prefer to be engaged through Oyster:
  14. 14. 14 14 Finding the perfect candidate in a new country used to require months of trying to sort out local laws and getting properly set up in-country for payroll, reporting, liability, and more. With Oyster it is just a few clicks and the candidate is onboarded within days. The freedom to expand our team at the push of a button has been a game changer for us. Ease of use & speed of execution Shaun Cooley, CEO Oyster’s one-stop solution has enabled us to tap into the global talent pool quickly and easily. One stop solution for all talent needs Paul McGuire, CEO We valued Oyster’s ability to provide our new hires with a great onboarding experience. And the service and support from the Oyster team has been remarkable. Drastically improved onboarding & support experience Ben Stephenson, CEO CUSTOMER FEEDBACK
  15. 15. 15 Thank you!