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Innovation
Differences
vs.
Mario Herger, PhD
@mherger
www.marioherger.at
www.enterprise-gamification.com
A Talk About
17 Differences in Approaching
Innovation and New Ideas
Silicon Valley vs. Europe
17
Elements of Innovation
Innovation involves
①Attitude
②Skills
③Ecosystem
④Money
⑤Process
Attitude1
Naiveté vs. Knowing
Naivité
Creative playfulness and naivité
needs to be present. This opens the
mind and often brings surprising
ideas.
Asking naïve questions
“Why does the apple fall down?”
can lead to new ideas.
1a
Knowing
Every meeting and gathering is a
status meeting. Proposing silly
ideas endangers your status. So
keep quiet.
This often prevents from building
on new ideas, and from doing, as
“past experiences” tell you that
this cannot work.
Creative people tend to be
smart, yet also naive at the
same time.
vs.
Innovation needs Passion
Passion
Believe in their ideas and are
able to make others interested
and engaged.
1b
Reservation
Don’t appear too enthusiastic,
as this will be interpreted as
naïve, insincere, or a scheme,
and the innovator as lacking in
intelligence.
If you are not passionate
about your idea, who is?
Teresa M. Amabile; Brilliant but cruel: Perceptions of negative evaluators; Journal of Experimental Social Psychology, March 1983
vs.
Share Your Idea
Share the idea
Share the idea with anyone who
wants to listen. This guarantees
feedback and better understanding
of an idea. It also allows to pivot
faster before wasting too much
time and resources on an idea with
no market and interest.
1c
The NDA trap
Somebody can steal your idea!
Better not talk about it to
anyone!
Let everyone sign an NDA before
you share your idea! Or better:
work in secrecy until it’s done.
Ideas are abundant,
execution is scarce!
vs.
Students
Creating
In Stanford every student either
has a startup, a startup idea, or
wants to work for a startup.
Google or Facebook are already
considered “old economy“
amongst students.
1d
Managing
In Europe students want security
and work for big companies.
They don’t even have the idea
that they could do a startup.
They are told “Take risks, but be
very, very careful!” (see
interview with EU Neelie Kroes)
US students create Facebook,
European students sue it.
vs.
Facebook sued by law student Max Schrems for privacy violations - http://tinyurl.com/kp72sk4
European Entrepreneurs Must Screw Their Courage To The Sticking Place, Says Neelie Kroes - http://tinyurl.com/on4dw6x
Somebody
Me
No meetup about a topic that I
am interested? Nobody takes on
this injustice or social cause?
Good that there is me who will
take charge and organize!
1e
They
Society, the state, the
government, the EU, the
Americans should do something!
Why aren’t they doing that? I am
paying taxes so that somebody
can do something, right?
Somebody should do
something or call somebody.
vs.
www.meetup.com
Can vs. Cannot
Finding Ways
Everything is possible and
problems will be solved while
we are going.
Yes, and…
1f
Finding Excuses
First reactions are that
something cannot be done. A lot
of energy is spent finding
excuses why something cannot
be done.
Yes, but…
Can vs. cannot
mentality.
vs.
Rules
Break the rules
Youtube, AirBnB, Uber, Tesla
break and bend the rules.
The time it takes for regulators
to look at them, often the new
reality shows that the rules
need to be changed.
1g
Follow the rules
Better safe than sorry and
follow the rules.
Europeans often don’t even
have the idea to question the
rules and forget that rules need
to be reconsidered and can be
changed.
Breaking or following
the rules?
vs.
Making a dent in the universe
Making a dent
SV founders are on a mission to
improve the world, to make a
dent in the universe, to build
something larger than man.
That’s why they often do
business in non-traditional ways
and run everyone else over.
1h
Making business
No larger mission. They call
Americans to be megalomaniacs,
world improvers (and this not in
a positive way).
They just do business like they
have done before.
World improvers!
Megalomaniacs!
vs.
Skills2
Innovation as a Craft
Craft
Americans see Creativity and
Innovation as a craft that can be
learned.
Design Thinking, Multiplication
Method, Task Unification…
Growth Mindset
2a
Genius
Europeans think that someone needs
to be born as a genius to be creative.
They same is considered true for
movie directors, actors, authors,
comedians…
Fixed Mindset
Creativity is a skill that can
be taught and learned.
vs.
Carol Dweck, Mindset: The New Psychology of Success, Ballantine Books, 2007
vs.
Tell Stories
Story
People are hardwired to
understand and remember stories.
Stories encourage empathy, the
understanding of another human
being’s pain and problems.
2b
Facts
The most important thing are
technical details and facts. There is
no need to tell a story, this just
detracts from the awesome
engineering. Don’t forget to go into
every details and bore your audience
to death.
One good story sells better
than thousand great facts.
vs.
Soft Skills
Soft Skills
Americans have 20 years head
start with pitching. Children have
to present and demo their
favorite toys already in daycare
during sharing days.
Small talk, networking, being
social are all important aspects of
making a startup successful.
2c
Hard Skills
Europeans think that the idea and
product speak for themselves.
Every VC will certainly just kneel
down thanking the European
entrepreneur for finally solving that
problem. “Take my money!”
Soft skills get little
respect but will make or
break your startup.
vs.
Ecosystem3
Fear & Opportunity
Chances
Creative people take an idea and
build on top of them. They look
for ways to use them better or
find additional uses.
This gives them an opportunity to
find even better ideas.
3a
Risks
Europeans look first for risks,
dangers, and limitations. Is data
privacy, labor laws, harm to body
and mind, my lifestyle etc. an issue?
This attitude prevents them from
playing with the idea.
Opportunity presents itself
only for the prepared
willing to take the risk.
vs.
Network
Open
In Silicon Valley people connect
you with their own networks. If I
know somebody that could be
useful for you, I’ll get you in
touch with them.
Ultimately, I will profit as well,
because people pay it forward.
3b
Closed
Europeans keep their networks
closed. They fear that they’ll lose
their contacts and opportunity to the
other person, or that the other
person may not be deemed “worthy”
enough to enter that circle.
I am important, because I have a
network, and I don’t let anyone in.
Pay it forward.
vs.
Why You?
Praise
People are generally supportive of
you trying to change the world.
They are polite, even if they think
it’s a bad idea. But they will give
you the benefit of believing in you
and telling you so.
Reach for the stars! Go for it!
3c
Justification
Too many people asking these
questions drain a lot of energy.
Instead of talking about ideas and
executing, too much time is wasted
with justifying them.
When you turned your back, they
will talk about you and your crazy
ideas in a dismissive and negative
way.
Is this your task?
Are you even qualified?
Why don’t you get a real job?
vs.
Envy
Hard work
People who are successful are
seen as lightning rod that one can
learn from.
If they can make it, I can also
make it.
3d
Luck
Europeans think when you succeed,
it is more a sign of somebody’s luck
than hard work. Therefore, you
don’t deserve it.
And they are even happier, when you
failed. Because they told you so.
Praise can be bought.
Envy needs to be earned.
vs.
Facilities
Make
TechShop, co-working spaces,
maker faire, burning man are all
places where people can go, do,
and get their hands dirty.
Many Kickstarter funded projects
get their start at TechShop.
3e
Talk
You talk for such a long time about
what you would do or somebody
should do, if you or they had the
means that by the time you may
have the means you forgot that you
wanted to do something.
Be a maker not a talker!
vs.
www.techshop.ws
Advisors
Founders
The list of advisors at SV
universities such as Stanford reads
like a Who’s who of successful
founders.
3f
Consultants
Most consultants from McKinsey,
PwC, BCG - you name it - didn’t
learn entrepreneurship by starting
their own companies. They studied
entrepreneurship from universities
that don’t teach it in the first place.
First hand
vs.
second hand experience.
vs.
Universities
Innovation
Innovation = Invention + execution.
With a quick proof that the market
needs it.
There is a high degree of
collaboration between universities
and companies.
3g
Invention & Papers
Universities think they are innovators.
They are not. They are far behind the
trends. Their incentive system is
based on publishing papers. Applied
science is disrespected, collaboration
with companies seen as sellout.
Public institutions still give them lot
of money, because professors, you
know!
The myth of universities
as hotspots of innovation.
vs.
Money4
Angel Investors
Angels & VCs
Investors do not only provide money,
they also connect, coach, and
provide other resources. They are
willing to take risks.
Angels are also former entre-
preneurs, who understand and
empathize with the startups.
4a
Grants
Grants are cheap money handed out
by bureaucrats, who tend to be risk-
averse. Don’t waste tax-payer
money!
Grants come with no other support.
Grants artificially extend a startups
life, when it should have died
earlier.
Angels help startup founders
become angels.
vs.
Austrian Angel Investors Association: Coaching Investors to Become Angels; http://www.aaia.at/
Liquidity
Seed to Exit
Liquidity is available in all stages
and in high volumes. This enables
rapid growth and expansion.
4b
Seed to Stop
Available funds are often limited to
early stages, and nearly disappear
completely. The startup’s growth
slows or even stops much earlier.
Wasting energy on finding
tax-loopholes instead of
investing in startups.
vs.
Process5
Iterate & Pivot
Build – Test - Build
The lean startup approach
requires to prototype and test
with customers rapidly. Quick
feedback lets startups iterate or
pivot on their ideas.
5a
Build – Build – Damn
The engineering driven culture of
Europe makes startups believe that
they know best what the customers
want without actually talking to
them. Spending months on building a
product before finally testing it
often leads to unpleasant surprises.
Not the customer is too
stupid to “get it,”
it’s the startup founders.
vs.
First Adopters
First Adopters
First adopters are willing to spend
money and provide crucial
feedback. This gives startups much
needed cash flow, ensures investors
that there is a market for the
product/service, and provides
feedback for product improve-
ments. First adopters are also
advocates for the product/service.
5b
Lets Wait
Lets rather wait until the product is
perfect. We all know that first
versions are full of flaws.
First adopters are willing
to risk the pain and look
stupid.
vs.
Business Speed
Next week
Speed of closing deals and signing
contracts is counted in days or
weeks.
5c
Next year!
Months and years go by before deals
are closed. In the meantime a
startup will run out of cash. Of
course this confirms the suspicion of
the customer that making a contract
with a startup is too risky.
Tuesday is not good.
How about never?
Is never good?
vs.
Failure
Learned
You failed? What did you learn?
Failure is a natural part of learning.
If you learn from it, you will not
make the same mistake again and
can teach others.
That’s why I trust you. Now try
again!
9 out of 10 startups will fail!
5d
Failed
When you fail, you must be the
biggest loser and should be punished
forever. Never trust a person who
failed.
Officials think that by planning
properly and with help 9 out of 10
startups must succeed!
If you’ve never failed, you
didn’t take enough risks.
vs.
Patents
Maybe later
There may be a patent in it, but
why waste time when we don’t yet
know if this works and if the
market needs it?
5e
First file a patent
Let’s minimize the risk that
somebody steals the idea and focus
on patenting it. Then we do business
development and talk to customers.
We need to get the patent through,
before we can tell you more. We’ll
come back to you in a few months.
The patenting frenzy.
vs.
I write about many
things, including
innovation and
gamification:
Enterprise Gamification
Engaging people by
letting them have fun
Print: http://amzn.com/1470000644
PDF: https://gum.co/V01Gamification
My Book
Available on (Print) or as
More of My Books
Keep Innovating!
Enterprise Gamification Consulting
http://enterprise-gamification.com/
Silicon Valley Inspiration Tours
http://www.siliconvalleyinspirationtours.com/
Parenting with Gamification
https://www.udemy.com/parenting-with-gamification-
raising-empowered-children/
Some stuff that I do:
Mario Herger, PhD
Gamification & Innovation Expert, Author
Entrepreneur, Speaker.
http://www.marioherger.at/
mario.herger@gmail.com
@mherger
www.linkedin.com/in/marioherger/

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Innovation Differences - Silicon Valley Versus Europe

  • 2. A Talk About 17 Differences in Approaching Innovation and New Ideas Silicon Valley vs. Europe 17
  • 3. Elements of Innovation Innovation involves ①Attitude ②Skills ③Ecosystem ④Money ⑤Process
  • 5. Naiveté vs. Knowing Naivité Creative playfulness and naivité needs to be present. This opens the mind and often brings surprising ideas. Asking naïve questions “Why does the apple fall down?” can lead to new ideas. 1a Knowing Every meeting and gathering is a status meeting. Proposing silly ideas endangers your status. So keep quiet. This often prevents from building on new ideas, and from doing, as “past experiences” tell you that this cannot work. Creative people tend to be smart, yet also naive at the same time. vs.
  • 6. Innovation needs Passion Passion Believe in their ideas and are able to make others interested and engaged. 1b Reservation Don’t appear too enthusiastic, as this will be interpreted as naïve, insincere, or a scheme, and the innovator as lacking in intelligence. If you are not passionate about your idea, who is? Teresa M. Amabile; Brilliant but cruel: Perceptions of negative evaluators; Journal of Experimental Social Psychology, March 1983 vs.
  • 7. Share Your Idea Share the idea Share the idea with anyone who wants to listen. This guarantees feedback and better understanding of an idea. It also allows to pivot faster before wasting too much time and resources on an idea with no market and interest. 1c The NDA trap Somebody can steal your idea! Better not talk about it to anyone! Let everyone sign an NDA before you share your idea! Or better: work in secrecy until it’s done. Ideas are abundant, execution is scarce! vs.
  • 8. Students Creating In Stanford every student either has a startup, a startup idea, or wants to work for a startup. Google or Facebook are already considered “old economy“ amongst students. 1d Managing In Europe students want security and work for big companies. They don’t even have the idea that they could do a startup. They are told “Take risks, but be very, very careful!” (see interview with EU Neelie Kroes) US students create Facebook, European students sue it. vs. Facebook sued by law student Max Schrems for privacy violations - http://tinyurl.com/kp72sk4 European Entrepreneurs Must Screw Their Courage To The Sticking Place, Says Neelie Kroes - http://tinyurl.com/on4dw6x
  • 9. Somebody Me No meetup about a topic that I am interested? Nobody takes on this injustice or social cause? Good that there is me who will take charge and organize! 1e They Society, the state, the government, the EU, the Americans should do something! Why aren’t they doing that? I am paying taxes so that somebody can do something, right? Somebody should do something or call somebody. vs. www.meetup.com
  • 10. Can vs. Cannot Finding Ways Everything is possible and problems will be solved while we are going. Yes, and… 1f Finding Excuses First reactions are that something cannot be done. A lot of energy is spent finding excuses why something cannot be done. Yes, but… Can vs. cannot mentality. vs.
  • 11. Rules Break the rules Youtube, AirBnB, Uber, Tesla break and bend the rules. The time it takes for regulators to look at them, often the new reality shows that the rules need to be changed. 1g Follow the rules Better safe than sorry and follow the rules. Europeans often don’t even have the idea to question the rules and forget that rules need to be reconsidered and can be changed. Breaking or following the rules? vs.
  • 12. Making a dent in the universe Making a dent SV founders are on a mission to improve the world, to make a dent in the universe, to build something larger than man. That’s why they often do business in non-traditional ways and run everyone else over. 1h Making business No larger mission. They call Americans to be megalomaniacs, world improvers (and this not in a positive way). They just do business like they have done before. World improvers! Megalomaniacs! vs.
  • 14. Innovation as a Craft Craft Americans see Creativity and Innovation as a craft that can be learned. Design Thinking, Multiplication Method, Task Unification… Growth Mindset 2a Genius Europeans think that someone needs to be born as a genius to be creative. They same is considered true for movie directors, actors, authors, comedians… Fixed Mindset Creativity is a skill that can be taught and learned. vs. Carol Dweck, Mindset: The New Psychology of Success, Ballantine Books, 2007 vs.
  • 15. Tell Stories Story People are hardwired to understand and remember stories. Stories encourage empathy, the understanding of another human being’s pain and problems. 2b Facts The most important thing are technical details and facts. There is no need to tell a story, this just detracts from the awesome engineering. Don’t forget to go into every details and bore your audience to death. One good story sells better than thousand great facts. vs.
  • 16. Soft Skills Soft Skills Americans have 20 years head start with pitching. Children have to present and demo their favorite toys already in daycare during sharing days. Small talk, networking, being social are all important aspects of making a startup successful. 2c Hard Skills Europeans think that the idea and product speak for themselves. Every VC will certainly just kneel down thanking the European entrepreneur for finally solving that problem. “Take my money!” Soft skills get little respect but will make or break your startup. vs.
  • 18. Fear & Opportunity Chances Creative people take an idea and build on top of them. They look for ways to use them better or find additional uses. This gives them an opportunity to find even better ideas. 3a Risks Europeans look first for risks, dangers, and limitations. Is data privacy, labor laws, harm to body and mind, my lifestyle etc. an issue? This attitude prevents them from playing with the idea. Opportunity presents itself only for the prepared willing to take the risk. vs.
  • 19. Network Open In Silicon Valley people connect you with their own networks. If I know somebody that could be useful for you, I’ll get you in touch with them. Ultimately, I will profit as well, because people pay it forward. 3b Closed Europeans keep their networks closed. They fear that they’ll lose their contacts and opportunity to the other person, or that the other person may not be deemed “worthy” enough to enter that circle. I am important, because I have a network, and I don’t let anyone in. Pay it forward. vs.
  • 20. Why You? Praise People are generally supportive of you trying to change the world. They are polite, even if they think it’s a bad idea. But they will give you the benefit of believing in you and telling you so. Reach for the stars! Go for it! 3c Justification Too many people asking these questions drain a lot of energy. Instead of talking about ideas and executing, too much time is wasted with justifying them. When you turned your back, they will talk about you and your crazy ideas in a dismissive and negative way. Is this your task? Are you even qualified? Why don’t you get a real job? vs.
  • 21. Envy Hard work People who are successful are seen as lightning rod that one can learn from. If they can make it, I can also make it. 3d Luck Europeans think when you succeed, it is more a sign of somebody’s luck than hard work. Therefore, you don’t deserve it. And they are even happier, when you failed. Because they told you so. Praise can be bought. Envy needs to be earned. vs.
  • 22. Facilities Make TechShop, co-working spaces, maker faire, burning man are all places where people can go, do, and get their hands dirty. Many Kickstarter funded projects get their start at TechShop. 3e Talk You talk for such a long time about what you would do or somebody should do, if you or they had the means that by the time you may have the means you forgot that you wanted to do something. Be a maker not a talker! vs. www.techshop.ws
  • 23. Advisors Founders The list of advisors at SV universities such as Stanford reads like a Who’s who of successful founders. 3f Consultants Most consultants from McKinsey, PwC, BCG - you name it - didn’t learn entrepreneurship by starting their own companies. They studied entrepreneurship from universities that don’t teach it in the first place. First hand vs. second hand experience. vs.
  • 24. Universities Innovation Innovation = Invention + execution. With a quick proof that the market needs it. There is a high degree of collaboration between universities and companies. 3g Invention & Papers Universities think they are innovators. They are not. They are far behind the trends. Their incentive system is based on publishing papers. Applied science is disrespected, collaboration with companies seen as sellout. Public institutions still give them lot of money, because professors, you know! The myth of universities as hotspots of innovation. vs.
  • 26. Angel Investors Angels & VCs Investors do not only provide money, they also connect, coach, and provide other resources. They are willing to take risks. Angels are also former entre- preneurs, who understand and empathize with the startups. 4a Grants Grants are cheap money handed out by bureaucrats, who tend to be risk- averse. Don’t waste tax-payer money! Grants come with no other support. Grants artificially extend a startups life, when it should have died earlier. Angels help startup founders become angels. vs. Austrian Angel Investors Association: Coaching Investors to Become Angels; http://www.aaia.at/
  • 27. Liquidity Seed to Exit Liquidity is available in all stages and in high volumes. This enables rapid growth and expansion. 4b Seed to Stop Available funds are often limited to early stages, and nearly disappear completely. The startup’s growth slows or even stops much earlier. Wasting energy on finding tax-loopholes instead of investing in startups. vs.
  • 29. Iterate & Pivot Build – Test - Build The lean startup approach requires to prototype and test with customers rapidly. Quick feedback lets startups iterate or pivot on their ideas. 5a Build – Build – Damn The engineering driven culture of Europe makes startups believe that they know best what the customers want without actually talking to them. Spending months on building a product before finally testing it often leads to unpleasant surprises. Not the customer is too stupid to “get it,” it’s the startup founders. vs.
  • 30. First Adopters First Adopters First adopters are willing to spend money and provide crucial feedback. This gives startups much needed cash flow, ensures investors that there is a market for the product/service, and provides feedback for product improve- ments. First adopters are also advocates for the product/service. 5b Lets Wait Lets rather wait until the product is perfect. We all know that first versions are full of flaws. First adopters are willing to risk the pain and look stupid. vs.
  • 31. Business Speed Next week Speed of closing deals and signing contracts is counted in days or weeks. 5c Next year! Months and years go by before deals are closed. In the meantime a startup will run out of cash. Of course this confirms the suspicion of the customer that making a contract with a startup is too risky. Tuesday is not good. How about never? Is never good? vs.
  • 32. Failure Learned You failed? What did you learn? Failure is a natural part of learning. If you learn from it, you will not make the same mistake again and can teach others. That’s why I trust you. Now try again! 9 out of 10 startups will fail! 5d Failed When you fail, you must be the biggest loser and should be punished forever. Never trust a person who failed. Officials think that by planning properly and with help 9 out of 10 startups must succeed! If you’ve never failed, you didn’t take enough risks. vs.
  • 33. Patents Maybe later There may be a patent in it, but why waste time when we don’t yet know if this works and if the market needs it? 5e First file a patent Let’s minimize the risk that somebody steals the idea and focus on patenting it. Then we do business development and talk to customers. We need to get the patent through, before we can tell you more. We’ll come back to you in a few months. The patenting frenzy. vs.
  • 34. I write about many things, including innovation and gamification: Enterprise Gamification Engaging people by letting them have fun Print: http://amzn.com/1470000644 PDF: https://gum.co/V01Gamification My Book
  • 35. Available on (Print) or as More of My Books
  • 36. Keep Innovating! Enterprise Gamification Consulting http://enterprise-gamification.com/ Silicon Valley Inspiration Tours http://www.siliconvalleyinspirationtours.com/ Parenting with Gamification https://www.udemy.com/parenting-with-gamification- raising-empowered-children/ Some stuff that I do: Mario Herger, PhD Gamification & Innovation Expert, Author Entrepreneur, Speaker. http://www.marioherger.at/ mario.herger@gmail.com @mherger www.linkedin.com/in/marioherger/

Editor's Notes

  1. http://www.wired.com/2014/11/be-mean-online/ Teresa M. Amabile: Brilliant but cruel: Perceptions of negative evaluators; Journal of Experimental Social Psychology, Volume 19, Issue 2, March 1983, Pages 146–156 http://www.sciencedirect.com/science/article/pii/0022103183900343
  2. http://www.csmonitor.com/Business/2014/0801/Facebook-sued-by-law-student-Max-Schrems-for-privacy-violations
  3. Carol Dweck, Mindset: The New Psychology of Success, Ballantine Books, 2007 Walter Mischel, The Marshmallow Test, Little Brown, New York, 2014 p. 113
  4. www.techshop.ws
  5. http://aicsv.at/index.php/en/24-blog/30-what-austria-must-learn-from-israel
  6. Enterprise Gamification – Engaging people by letting them have fun http://amzn.com/1470000644 Gamification in Human Resources http://amzn.com/1500567140 Gamification in Banking & Financials http://amzn.com/1500720844 Gamification in Community & Innovation Management http://amzn.com/1501071440 Gamification in Sales & Support http://amzn.com/1502856026 Gamification in Healthcare & Fitness http://amzn.com/1502856093 Gamification at Work http://tinyurl.com/kgj95wd
  7. Enterprise Gamification – Engaging people by letting them have fun http://amzn.com/1470000644 Gamification in Human Resources http://amzn.com/1500567140 Gamification in Banking & Financials http://amzn.com/1500720844 Gamification in Community & Innovation Management http://amzn.com/1501071440 Gamification in Sales & Support http://amzn.com/1502856026 Gamification in Healthcare & Fitness http://amzn.com/1502856093 Gamification at Work http://tinyurl.com/kgj95wd