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Genres of communication in
      activist eParticipation:
A comparison of new and old
                        media



                       Marius Rohde Johannessen
               Department of Information Systems
                      University of Agder, Norway

          ICEGOV 2012 | Albany, NY 22-25 October
Outline

 • Numbers     on Norwegian newspapers


 • Case   description
   •   Activism in local urban planning


 • Research    approach
   •   Genre analysis


 • Case   findings

                                          2
Newspapers in Norway

•5    million people, 233 newspapers in 177 locations
• Readership  in decline, but 73% (over 12 y.o.)
 still reads at least one paper each day.
• Local   newspapers have stable readership


• Case    municipality:
  •   43.000 people
  •   62.000 readers of local newspaper (print) 25.000 (web)
  •   88% of municipality’s inhabitants reads either print or web

                                                                    3
Case description

 • Contested    piece of seaside land – only place left
 • 30   years of various plans
 • Past   five years two opposing sides:
   •   Land owner: development. Activists: park


 • Communication       activities:
   •   Public workshops, surveys
   •   Newspaper – online and offline editions
   •   Social media – mostly Facebook

                                                          4
Research approach

• Content analysis comparing newspaper editorial
 column and Facebook group communication genres
 (old vs. New media)


• Analyzedusing 5W1H framework
 (where, why, when, who, what, how)


• Purpose:   examine maturity of online communication
             examine public sphere outcome of debate

                                                        5
Case findings: Genres in old media
   Genre   Opinion, formal                Opinion, informal
           Convince others through        Convince others through appeals to
   Why
           presenting facts               emotions

           Presents a view, followed by
           supporting facts and           Presents a view, supported by emotional
   What
           arguments                      statements or unsupported views




   Genre   Poem                           Personal attacks

           Gain attention through an
   Why                                    discredit opponent’s opinion
           unusual genre


           Short rhymes, aimed at         Points to previous letter or quote and
   What
           touching people’s emotions     argues against it. Often in a harsh tone



                                                                                     6
Case findings: Genres in new media
  Genre     Opinion, formal                       Opinion, informal
            Convince others through               Present short opinion on
   Why
            presenting facts                      something

            Presents a view, w/supporting         Presents a view, supported by
  What      facts and arguments. links,           emotional statements. Sometimes
            pictures, video                       with links, pictures, video


  Genre     Call to action                        Personal attacks
            Get people to act on
   Why                                            Discredit opponents
            Something
            Invites people to demonstrations,
  What                                            unprovoked short comments
            contact politicians etc

  Genre     Links                                 Greetings/cheers

            Inform others about content            Congratulate each other after
   Why
          posted elsewhere                      victories, raise morale

           Links to other online spaces, often   Positive comments about a recent
  What
          multimedia content                   event, or about the activists’’ work
                                                                                      7
Case findings: Public sphere outcomes
Concept        Case observations               Concept      Case observations
Deliberative   participants are not            Deliberative Discourse is more one-way and
criteria       attempting to understand the    criteria     less argument-based than in
               others’ perspective.                         the old media, as there are
               Debate is fairly rational and                mainly activists taking part in
               reflective                                   these groups.


community      Readers and writers all         Community     There is a sense of shared
               belong to the same local                      objectives and common
               community, some have                          interest in the groups, which
               regular contact outside of                    help create a sense of
               editorial columns                             community.

Type of PS     Discourse-based (after some     Type of PS    Political protest. There are
               time more towards political                   very few posts disagreeing
               protest)                                      with the activists.

Old media
                                               New media

                                                                                             8
New vs old & contribution to democracy

• Genres:
  •   New genres emerging in social media (greetings, linking)
  •   Social media taking advantage of multimedia and network
  •   Social media posts shorter, less fact-based/improvised
  •   Old media posts provides better insight/argument


• Public   sphere
  •   Old media better at deliberation and rational discourse
  •   New media more a meeting place for like-minded people


                                                                 9
Thank you for listening!




                             QA
                                    &

                           marius.johannessen@uia.no
                                                       10

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Genres of communication in activist eParticipation:

  • 1. Genres of communication in activist eParticipation: A comparison of new and old media Marius Rohde Johannessen Department of Information Systems University of Agder, Norway ICEGOV 2012 | Albany, NY 22-25 October
  • 2. Outline • Numbers on Norwegian newspapers • Case description • Activism in local urban planning • Research approach • Genre analysis • Case findings 2
  • 3. Newspapers in Norway •5 million people, 233 newspapers in 177 locations • Readership in decline, but 73% (over 12 y.o.) still reads at least one paper each day. • Local newspapers have stable readership • Case municipality: • 43.000 people • 62.000 readers of local newspaper (print) 25.000 (web) • 88% of municipality’s inhabitants reads either print or web 3
  • 4. Case description • Contested piece of seaside land – only place left • 30 years of various plans • Past five years two opposing sides: • Land owner: development. Activists: park • Communication activities: • Public workshops, surveys • Newspaper – online and offline editions • Social media – mostly Facebook 4
  • 5. Research approach • Content analysis comparing newspaper editorial column and Facebook group communication genres (old vs. New media) • Analyzedusing 5W1H framework (where, why, when, who, what, how) • Purpose: examine maturity of online communication examine public sphere outcome of debate 5
  • 6. Case findings: Genres in old media Genre Opinion, formal Opinion, informal Convince others through Convince others through appeals to Why presenting facts emotions Presents a view, followed by supporting facts and Presents a view, supported by emotional What arguments statements or unsupported views Genre Poem Personal attacks Gain attention through an Why discredit opponent’s opinion unusual genre Short rhymes, aimed at Points to previous letter or quote and What touching people’s emotions argues against it. Often in a harsh tone 6
  • 7. Case findings: Genres in new media Genre Opinion, formal Opinion, informal Convince others through Present short opinion on Why presenting facts something Presents a view, w/supporting Presents a view, supported by What facts and arguments. links, emotional statements. Sometimes pictures, video with links, pictures, video Genre Call to action Personal attacks Get people to act on Why Discredit opponents Something Invites people to demonstrations, What unprovoked short comments contact politicians etc Genre Links Greetings/cheers Inform others about content Congratulate each other after Why posted elsewhere victories, raise morale Links to other online spaces, often Positive comments about a recent What multimedia content event, or about the activists’’ work 7
  • 8. Case findings: Public sphere outcomes Concept Case observations Concept Case observations Deliberative participants are not Deliberative Discourse is more one-way and criteria attempting to understand the criteria less argument-based than in others’ perspective. the old media, as there are Debate is fairly rational and mainly activists taking part in reflective these groups. community Readers and writers all Community There is a sense of shared belong to the same local objectives and common community, some have interest in the groups, which regular contact outside of help create a sense of editorial columns community. Type of PS Discourse-based (after some Type of PS Political protest. There are time more towards political very few posts disagreeing protest) with the activists. Old media New media 8
  • 9. New vs old & contribution to democracy • Genres: • New genres emerging in social media (greetings, linking) • Social media taking advantage of multimedia and network • Social media posts shorter, less fact-based/improvised • Old media posts provides better insight/argument • Public sphere • Old media better at deliberation and rational discourse • New media more a meeting place for like-minded people 9
  • 10. Thank you for listening! QA & marius.johannessen@uia.no 10