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Understanding

    Value
    @MariusUrsache
    #APC

    May 9, 2012




1   Marius Ursache—Understanding Value
Part 1
    What is Phase 2?

4   Marius Ursache—Understanding Value
... so

6   Marius Ursache—Understanding Value
What is Phase 2?

7   Marius Ursache—Understanding Value
http://www.amazon.com/Business-Model-Generation-Visionaries-Challengers/dp/0470876417/




8   Marius Ursache—Understanding Value
Key                        Customer
           activities                  relationships




  Key                      Value                          Customer
partners                propositions                      segments




              Key
                                         Channels
           resources




              Cost                              Revenue
           structure                            streams
Customer
                                          segments




10   Marius Ursache—Understanding Value
Value
                                          propositions




12   Marius Ursache—Understanding Value
Channels




14   Marius Ursache—Understanding Value
Customer
                                          relationships




16   Marius Ursache—Understanding Value
Revenue
                                          streams




18   Marius Ursache—Understanding Value
Key
                                          resources




20   Marius Ursache—Understanding Value
Key
                                          activities




22   Marius Ursache—Understanding Value
Key
                                          partners




24   Marius Ursache—Understanding Value
Cost
                                          structure




26   Marius Ursache—Understanding Value
Apple iPod
Key                Key                    Value                    Customer                    Customer
partners           activities             propositions             relationships               segments


                   Hardware
                    design
                                                                              Lovebrand
   Record
 compan
        ies                                    Seamless                                               Mass
                          Marketin
                                  g
                                                music                                                 market
                                              experience

                   Key                                             Channels
                   resources                                                        Retail
                                                                                    stores
                                 People
                                                                    Own
                    Software                                       stores
                   & hardware                                                   Own
                                                                              websites
                                 Content &
                                agreements


Cost                                                     Revenue
structure                                                streams
                                                                                           Some
                       Manufacturing                                 Hardware              music
              People                   Marketing                       sales             revenues
                                        & sales
Amazon.com
Key                     Key                      Value                       Customer                   Customer
partners                activities               propositions                relationships              segments


                          Order                                                         Custom
                        fulfillment                                                      online
   Logistics                                                 Large                      profiles
   partners                  IT infrast                    product
                              developm
                                       ructure                                                               Glob
                             & mainte ent
                                                            range            Reccomen-                       mas al
                                        nance                                 dations                       mar s
                                                                                                               ket

       ffiliates
      A                 Key                                                  Channels
                                                                Lower
                        resources                               value
                                       Fulfillment              items
                                     infrastructure
                                                                                 Affiliates
                                                                                               Own
                          IT                                                                  website
                    infrastructure



Cost                                                               Revenue
structure                                                          streams
                            Tech
                                nolog
                            & con     y
                                                Order
                                             fulfillment
                                                                                    Sales
            Marketing            tent                                               margin
Google.com
Key         Key                     Value                       Customer            Customer
partners    activities              propositions                relationships       segments


            Expanding                                                                    Adve
              reach                                                                          rtise
                                         Targeted                                                 rs
                    Platform               ads
                   & servic
                  managem e
                           ent                                                          Web
                                                    Free                               surfers
                                                   search
            Key                                                 Channels
            resources
                          Search                                                          Content
                         platform                                                         owners

                                               Monetize
                                                                        Internet
                                               content                   (online)
               Servers



Cost                                                  Revenue
structure                                             streams
                Platform                                             Keyword
              de velopment                                           auctions
              & maintenance
Key                        Customer
           activities                  relationships




  Key                      Value                          Customer
partners                propositions                      segments




              Key
                                         Channels
           resources




              Cost                              Revenue
           structure                            streams
Exercise 1
     Your business model


32   Marius Ursache—Understanding Value
What is the only
     thing you need to
     start a business?
33   Marius Ursache—Understanding Value
Part 2
     Customers

34   Marius Ursache—Understanding Value
Costel



35   Marius Ursache—Understanding Value
Costel
                                          Age, sex, job, education, income

                                          Social
                                          Friends, family, relationships
                                          Hobbies and leisure
                                          Likes, dislikes

                                          Goals
                                          Personal goals
                                          Professional goals

                                          Pains
                                          What keeps him awake at night.
                                          What keeps him from reaching his goals.
                                          What annoys him.




36   Marius Ursache—Understanding Value
Thinking
                             Feeling


Seeing


                             Hearing
 Saying

                     Doing
why’s

38   Marius Ursache—Understanding Value
Part 3
     Markets

39   Marius Ursache—Understanding Value
Total Addressable Market
Total Addressable Market
TAM for Vplay.ro

                                          16 mil. people in Romania watch TV


                                          7 mil. of them use Internet


                                          3.4 mil. of them download illegal stuff


                                          2 mil. download movies & TV episodes




43   Marius Ursache—Understanding Value
Market maturity




     Raw iron                             Checklist   Productivity   Transparency
                                            wars         wars




44   Marius Ursache—Understanding Value
Competition
45   Marius Ursache—Understanding Value
http://www.amazon.com/Blue-Ocean-Strategy-Uncontested-Competition/dp/1591396190




46   Marius Ursache—Understanding Value
Red Ocean Strategy




47   Marius Ursache—Understanding Value
Blue Ocean Strategy
Eliminate              Reduce




                Create                    Raise

48   Marius Ursache—Understanding Value
Product                          Market
          push                             pull



49   Marius Ursache—Understanding Value
Exercise 2
     Persona.


51   Marius Ursache—Understanding Value
Exercise 3
     Lunch.


52   Marius Ursache—Understanding Value
Exercise 4
     Five interviews.
     One person.
     Insights. Changes.

53   Marius Ursache—Understanding Value
Part 4
     Putting
     everything
     together
54   Marius Ursache—Understanding Value
Outcomes
     Persona (2 min)
     TAM (2 min)
     Interviewed people (2 min)
     Interview example (5 min)
     Insights (2 min)
     Changes (2 min)
55   Marius Ursache—Understanding Value
http://www.amazon.com/The-Lean-Startup-Entrepreneurs-Continuous/dp/0307887898




63   Marius Ursache—Understanding Value
Build




                                                  Measure
               Learn




64   Marius Ursache—Understanding Value
Customer development


Customer                                Customer     Customer    Company
discovery                               validation    creation   building




   65   Marius Ursache—Understanding Value
Focus
66   Marius Ursache—Understanding Value
Keep
     the main thing
     the MAIN thing.

67   Marius Ursache—Understanding Value
GR82CU!
     @MariusUrsache
     marius@grapefruit.ro


69   Marius Ursache—Understanding Value

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Marius Ursache Understanding Value Business Model Canvas

  • 1. Understanding Value @MariusUrsache #APC May 9, 2012 1 Marius Ursache—Understanding Value
  • 2. Part 1 What is Phase 2? 4 Marius Ursache—Understanding Value
  • 3.
  • 4. ... so 6 Marius Ursache—Understanding Value
  • 5. What is Phase 2? 7 Marius Ursache—Understanding Value
  • 7. Key Customer activities relationships Key Value Customer partners propositions segments Key Channels resources Cost Revenue structure streams
  • 8. Customer segments 10 Marius Ursache—Understanding Value
  • 9. Value propositions 12 Marius Ursache—Understanding Value
  • 10. Channels 14 Marius Ursache—Understanding Value
  • 11. Customer relationships 16 Marius Ursache—Understanding Value
  • 12. Revenue streams 18 Marius Ursache—Understanding Value
  • 13. Key resources 20 Marius Ursache—Understanding Value
  • 14. Key activities 22 Marius Ursache—Understanding Value
  • 15. Key partners 24 Marius Ursache—Understanding Value
  • 16. Cost structure 26 Marius Ursache—Understanding Value
  • 17. Apple iPod Key Key Value Customer Customer partners activities propositions relationships segments Hardware design Lovebrand Record compan ies Seamless Mass Marketin g music market experience Key Channels resources Retail stores People Own Software stores & hardware Own websites Content & agreements Cost Revenue structure streams Some Manufacturing Hardware music People Marketing sales revenues & sales
  • 18. Amazon.com Key Key Value Customer Customer partners activities propositions relationships segments Order Custom fulfillment online Logistics Large profiles partners IT infrast product developm ructure Glob & mainte ent range Reccomen- mas al nance dations mar s ket ffiliates A Key Channels Lower resources value Fulfillment items infrastructure Affiliates Own IT website infrastructure Cost Revenue structure streams Tech nolog & con y Order fulfillment Sales Marketing tent margin
  • 19. Google.com Key Key Value Customer Customer partners activities propositions relationships segments Expanding Adve reach rtise Targeted rs Platform ads & servic managem e ent Web Free surfers search Key Channels resources Search Content platform owners Monetize Internet content (online) Servers Cost Revenue structure streams Platform Keyword de velopment auctions & maintenance
  • 20. Key Customer activities relationships Key Value Customer partners propositions segments Key Channels resources Cost Revenue structure streams
  • 21. Exercise 1 Your business model 32 Marius Ursache—Understanding Value
  • 22. What is the only thing you need to start a business? 33 Marius Ursache—Understanding Value
  • 23. Part 2 Customers 34 Marius Ursache—Understanding Value
  • 24. Costel 35 Marius Ursache—Understanding Value
  • 25. Costel Age, sex, job, education, income Social Friends, family, relationships Hobbies and leisure Likes, dislikes Goals Personal goals Professional goals Pains What keeps him awake at night. What keeps him from reaching his goals. What annoys him. 36 Marius Ursache—Understanding Value
  • 26. Thinking Feeling Seeing Hearing Saying Doing
  • 27. why’s 38 Marius Ursache—Understanding Value
  • 28. Part 3 Markets 39 Marius Ursache—Understanding Value
  • 29.
  • 32. TAM for Vplay.ro 16 mil. people in Romania watch TV 7 mil. of them use Internet 3.4 mil. of them download illegal stuff 2 mil. download movies & TV episodes 43 Marius Ursache—Understanding Value
  • 33. Market maturity Raw iron Checklist Productivity Transparency wars wars 44 Marius Ursache—Understanding Value
  • 34. Competition 45 Marius Ursache—Understanding Value
  • 36. Red Ocean Strategy 47 Marius Ursache—Understanding Value
  • 37. Blue Ocean Strategy Eliminate Reduce Create Raise 48 Marius Ursache—Understanding Value
  • 38. Product Market push pull 49 Marius Ursache—Understanding Value
  • 39.
  • 40. Exercise 2 Persona. 51 Marius Ursache—Understanding Value
  • 41. Exercise 3 Lunch. 52 Marius Ursache—Understanding Value
  • 42. Exercise 4 Five interviews. One person. Insights. Changes. 53 Marius Ursache—Understanding Value
  • 43. Part 4 Putting everything together 54 Marius Ursache—Understanding Value
  • 44. Outcomes Persona (2 min) TAM (2 min) Interviewed people (2 min) Interview example (5 min) Insights (2 min) Changes (2 min) 55 Marius Ursache—Understanding Value
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 52. Build Measure Learn 64 Marius Ursache—Understanding Value
  • 53. Customer development Customer Customer Customer Company discovery validation creation building 65 Marius Ursache—Understanding Value
  • 54. Focus 66 Marius Ursache—Understanding Value
  • 55. Keep the main thing the MAIN thing. 67 Marius Ursache—Understanding Value
  • 56. GR82CU! @MariusUrsache marius@grapefruit.ro 69 Marius Ursache—Understanding Value