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What is your software saying…
…behind your back?Sarah Allen
@ultrasaurus
a is for apple: derekb
errorwallofshame.tumblr.com
Cobbler: Valerie Hinojosa
2wid: [darjeeling. india]
?
– Onora O’Neill
“Trustworthiness before trust.”
reliable
competent
honest
context
intention
freedom
create shared understanding
context
discover the story
intention
empower people
freedom
theory of change
Increased collaboration will lead to a
more efficient & responsive government.
Hypothesis
US Government 2.7 million
Walmart 2.1 million
China National Petroleum Corp. 1.6 million
State Grid Corporation of China 1.5 million
Indian Railways 1.4 million
Top 5 Employers in the World
private & public sector, excluding military
only 35% of federal employees believe
creativity & innovation
are rewarded.
2014 Employee Viewpoint Survey
only 35% of federal employees believe
creativity & innovation
are rewarded.
2014 Employee Viewpoint Survey
2.7M civilian employees
almost 1 million federal employees believe
creativity & innovation
are rewarded.
"connect with that special task to learn something new, meet new people
or feel like you are part of a bigger group”
"Government is huge, how can it be that no one has the skills or not
enough people?”
"cool people doing cool things”
"the opportunity to really network and find out who is doing different
things, using different tools, if there is something I want to do in my
program, I have people to go to who have done that”
a really good toolbox: lot of resources, people and programs
set intelligent defaults
be explicit
use their words
be empowering
envision an alternate reality
suspension of disbelief
empower people
Sarah Allen
sarah@ultrasaurus.com
ultrasaurus
thank you

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What your software may be saying behind your back and how to build trust