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The geek shall inherit the earth.
The geek shall inherit the earth.
aka Why I think technology companies will dominate the marketing world.
by Mark Hines
March 4, 2011
260 Employees




                July, 10 1994   March, 8 1999



                                                Not to scale.
650 employees




260 Employees




                                                     14 employees




                July, 10 1994        March, 8 1999   March 4, 2011



                                                                     Not to scale.
ths
8/17 geek.
9/17 ad geek.
   ths
Why I think tech companies will rule the marketing world.
Marketing’s job is to give you the products that you want.
Marketing’s job is to give you the products that you want.
At the price you’ll pay.
Marketing’s job is to give you the products that you want.
At the price you’ll pay.
In the stores you’ll shop.
Advertising’s job is to let you know about those products.
And to get you to prefer one brand’s products over another’s.
For no logical reason whatsoever.
They call building preference “branding.”
And it works like magic.
And it works like magic. Don’t believe me?
This point was lifted from a presentation given by @faris.
100 count

    500 mg

Gel coated pills

Acetaminophen




                   This point was lifted from a presentation given by @faris.
100 count             100 count

    500 mg                 500 mg

Gel coated pills   Gel coated pills

Acetaminophen      Acetaminophen




                   This point was lifted from a presentation given by @faris.
100 count                     100 count

    500 mg                         500 mg

Gel coated pills           Gel coated pills

Acetaminophen              Acetaminophen



                   $6.99


                           This point was lifted from a presentation given by @faris.
100 count                              100 count

    500 mg                                  500 mg

Gel coated pills                    Gel coated pills

Acetaminophen                       Acetaminophen



                   $13.99   $6.99


                                    This point was lifted from a presentation given by @faris.
Marketing /
                                                                       Advertising spend

% of net sales revenue, source: Go to marketing Strategies, Dec 2007                       $ spent on marketing and advetrising, source: MarketingCharts.com 2007
$412 billion




                                                                                    Marketing /
                                                                                 Advertising spend

% of net sales revenue, source: Go to marketing Strategies, Dec 2007                                 $ spent on marketing and advetrising, source: MarketingCharts.com 2007
popular culture
         +
psychological trickery
popular culture
         +               =   ads
psychological trickery
popular culture
         +               =   ads   x   ubiquitous media =
psychological trickery
popular culture
         +               =   creative object   x   ubiquitous media =
psychological trickery                             x 15% = $$$$$$$
popular culture
         +               =      ads         x   ubiquitous media =
psychological trickery                          x 15% = $$$$$$$




   an implanted preferential thought about a brand in your brain
It worked so well it could convince you to buy a product
you never really even wanted. And would never use.
And often, the way you were treated by the company after you
bought was nearly criminal.
Then, the formula stopped working.
popular culture
         +               =      ads         x   ubiquitous media =
psychological trickery                          x 15% = $$$$$$$




    an implanted preferential thought about a brand in your brain
Advertising can’t implant preferential thoughts like it used to.
And, it can’t overcome bad products or bad experiences.
So when everything they have always done doesn’t work, how
will marketers get you to prefer their brands?
1. They can pay for audiences across an infinite number of
media channels
1. They can pay for audiences across an infinite number of
media channels
2. They can create “brand experiences” that will create
preference
1. They can pay for audiences across an infinite number of
media channels
2. They can create “brand experiences” that will create
preference
3. They can produce better products and improve the product
buying and owning experiences
And, they need tech to do all of it.
1. They can pay for audiences across an infinite number of
media channels

They’ll need to tie all of these channels together to measure
which one is working and then create dashboards to make
decisions about investments.
2. They can create “brand experiences” that will create
preference


These “brand experiences” will be mobile apps, sites and
other digital things.
3. They can produce better products and improve the product
buying and owning experiences


Every companies products and services are going to migrate
to digital channels.
Now shit gets interesting.
82%




                                                                            $412 billion




                                                                       8%


                                                                                       Marketing /
                                                                              R&D                    Operations
                                                                                       Advertising

% of net sales revenue, source: Go to marketing Strategies, Dec 2007                                                    $ spent on marketing and advetrising, source: MarketingCharts.com 2007
$400 billion isn’t cool.
$400 billion isn’t cool. You know what’s cool?
$400 billion isn’t cool. You know what’s cool? $4 trillion.
82%



                                                                            $3.5 trillion.




                                    $350 billion.



                                                                       8%


                                                                                      Marketing /
                                                                            R&D                     Operations
                                                                                      Advertising

% of net sales revenue, source: Go to marketing Strategies, Dec 2007                                                   $ spent on marketing and advetrising, source: MarketingCharts.com 2007
Every day over 30,000 ad agencies try to get at this money.
They tell their clients they can innovate their business models.
They beg to be involved in product development.
They tell them they can help create better shopping experiences.
But, they can’t.
Because ad agencies don’t know anything.
Because ad agencies don’t actually do anything.
But, technology companies do.
“The value of an idea lies in the using of it.”
- Thomas Edison
“An idea that is developed and put into action is more
important than an idea that exists only as an idea.”
- Buddha
“Nothing in the world can take the place of persistence. Talent
will not. Nothing is more common than unsuccessful men with
talent.”
- Calvin Coolidge
Every idea in modern marketing requires technology to make it
a reality.
So, technology companies are in the best position to grab
more of the $4 trillion. How should they do it?
Own the data.
Understand brands.
Aim high and be picky.
Never stop making things.
Thanks for listening.




@markphines
mphines@gmail.com

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Tech companies and marketing

  • 1. The geek shall inherit the earth.
  • 2. The geek shall inherit the earth. aka Why I think technology companies will dominate the marketing world. by Mark Hines March 4, 2011
  • 3. 260 Employees July, 10 1994 March, 8 1999 Not to scale.
  • 4. 650 employees 260 Employees 14 employees July, 10 1994 March, 8 1999 March 4, 2011 Not to scale.
  • 7. Why I think tech companies will rule the marketing world.
  • 8. Marketing’s job is to give you the products that you want.
  • 9. Marketing’s job is to give you the products that you want. At the price you’ll pay.
  • 10. Marketing’s job is to give you the products that you want. At the price you’ll pay. In the stores you’ll shop.
  • 11. Advertising’s job is to let you know about those products.
  • 12. And to get you to prefer one brand’s products over another’s.
  • 13. For no logical reason whatsoever.
  • 14. They call building preference “branding.”
  • 15. And it works like magic.
  • 16. And it works like magic. Don’t believe me?
  • 17. This point was lifted from a presentation given by @faris.
  • 18. 100 count 500 mg Gel coated pills Acetaminophen This point was lifted from a presentation given by @faris.
  • 19. 100 count 100 count 500 mg 500 mg Gel coated pills Gel coated pills Acetaminophen Acetaminophen This point was lifted from a presentation given by @faris.
  • 20. 100 count 100 count 500 mg 500 mg Gel coated pills Gel coated pills Acetaminophen Acetaminophen $6.99 This point was lifted from a presentation given by @faris.
  • 21. 100 count 100 count 500 mg 500 mg Gel coated pills Gel coated pills Acetaminophen Acetaminophen $13.99 $6.99 This point was lifted from a presentation given by @faris.
  • 22. Marketing / Advertising spend % of net sales revenue, source: Go to marketing Strategies, Dec 2007 $ spent on marketing and advetrising, source: MarketingCharts.com 2007
  • 23. $412 billion Marketing / Advertising spend % of net sales revenue, source: Go to marketing Strategies, Dec 2007 $ spent on marketing and advetrising, source: MarketingCharts.com 2007
  • 24. popular culture + psychological trickery
  • 25. popular culture + = ads psychological trickery
  • 26. popular culture + = ads x ubiquitous media = psychological trickery
  • 27. popular culture + = creative object x ubiquitous media = psychological trickery x 15% = $$$$$$$
  • 28. popular culture + = ads x ubiquitous media = psychological trickery x 15% = $$$$$$$ an implanted preferential thought about a brand in your brain
  • 29. It worked so well it could convince you to buy a product you never really even wanted. And would never use.
  • 30.
  • 31. And often, the way you were treated by the company after you bought was nearly criminal.
  • 32.
  • 33. Then, the formula stopped working.
  • 34. popular culture + = ads x ubiquitous media = psychological trickery x 15% = $$$$$$$ an implanted preferential thought about a brand in your brain
  • 35. Advertising can’t implant preferential thoughts like it used to.
  • 36. And, it can’t overcome bad products or bad experiences.
  • 37.
  • 38. So when everything they have always done doesn’t work, how will marketers get you to prefer their brands?
  • 39.
  • 40. 1. They can pay for audiences across an infinite number of media channels
  • 41. 1. They can pay for audiences across an infinite number of media channels 2. They can create “brand experiences” that will create preference
  • 42. 1. They can pay for audiences across an infinite number of media channels 2. They can create “brand experiences” that will create preference 3. They can produce better products and improve the product buying and owning experiences
  • 43. And, they need tech to do all of it.
  • 44. 1. They can pay for audiences across an infinite number of media channels They’ll need to tie all of these channels together to measure which one is working and then create dashboards to make decisions about investments.
  • 45. 2. They can create “brand experiences” that will create preference These “brand experiences” will be mobile apps, sites and other digital things.
  • 46. 3. They can produce better products and improve the product buying and owning experiences Every companies products and services are going to migrate to digital channels.
  • 47. Now shit gets interesting.
  • 48. 82% $412 billion 8% Marketing / R&D Operations Advertising % of net sales revenue, source: Go to marketing Strategies, Dec 2007 $ spent on marketing and advetrising, source: MarketingCharts.com 2007
  • 50. $400 billion isn’t cool. You know what’s cool?
  • 51. $400 billion isn’t cool. You know what’s cool? $4 trillion.
  • 52. 82% $3.5 trillion. $350 billion. 8% Marketing / R&D Operations Advertising % of net sales revenue, source: Go to marketing Strategies, Dec 2007 $ spent on marketing and advetrising, source: MarketingCharts.com 2007
  • 53. Every day over 30,000 ad agencies try to get at this money.
  • 54. They tell their clients they can innovate their business models.
  • 55. They beg to be involved in product development.
  • 56. They tell them they can help create better shopping experiences.
  • 58. Because ad agencies don’t know anything.
  • 59. Because ad agencies don’t actually do anything.
  • 61. “The value of an idea lies in the using of it.” - Thomas Edison
  • 62. “An idea that is developed and put into action is more important than an idea that exists only as an idea.” - Buddha
  • 63. “Nothing in the world can take the place of persistence. Talent will not. Nothing is more common than unsuccessful men with talent.” - Calvin Coolidge
  • 64. Every idea in modern marketing requires technology to make it a reality.
  • 65. So, technology companies are in the best position to grab more of the $4 trillion. How should they do it?
  • 68. Aim high and be picky.
  • 69. Never stop making things.

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