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Submitted to:
Md. Abdul Muhith Chowdhury
Senior Lecturer
Department of Business Administration
Leading University, Sylhet
Md. Alimuzzaman
1201010249
Mahmudul Hasan
1201010181
Mahmudul Karim
1201010205
Masum Hussain
1201010202
Zakiatunnessa Uma
1201010007
Rabeya Rahman
1201010091
 Culture: It’s the characteristics of a particular group of people defined by
everything from language to behavior.
 Company: It is a voluntary association formed and organized to carry on a
business.
 Values: Values refers to stable life goals that people have, reflecting what is
most important to them.
 Behavior: Behavior is the range of actions and mannerisms made but
individuals , organisms or an artificial entities.
 Organization: an institution or social unit, composed of two or more people
for achieving common goal under formal procedure.
 Across nation: in a global arena crossing the national boundary.
 IHRM: The process of procuring, allocating and effectively utilising human
resources in an international business is called international human
resources management (IHRM).
 Globalization is an important factor that influences organizations
that compete for customers with high expectations for
performance, quality, and low cost. International movements of
goods and services have accelerated exponentially to $7.9
trillion. Trade barriers have decreased with the advent of free
trade zones in Europe, North America and Asia, including the
European Union (EU), North American Free Trade Agreement
(NAFTA), and the Association of Southeast Asian Nations
(ASEAN).
Organizational and HR principles associated with liberal
market economies are as follows:
 ‘freedom to manage’;
 emphasis on short-term competition;
 flexible deployment of staff;
 pay linked to individual performance;
 training regarded as an ‘overhead’.
Clearly, there are some powerfully intuitive connections between
the cultural stereotypes and orientations theorized by Hall and
Hall (1990), Hofstede (2001) and Trompenaars (1993), and
observed manifestations of HRM across regions.
 preferred organizational structures – flat/tall,
consultative/authoritarian, and so on (power distance);
 recruitment, whether based on merit or nepotism (achievement
v. ascription, high context);
 whether pay is individually determined (individualism v.
collectivism);
 the level of statutory regulation in employment (uncertainty
avoidance);
 maternity, paternity, childcare provisions, and so on (masculinity
v. femininity).
 A culture refers to a system of shared meaning held by the
organization’s members that distinguishes the organization from
other organizations. It is understood as the customs, beliefs, norms
and values that guide the behaviour of the people.
 It has normative value
 It is a group phenomenon
 Passed on from generation to generation.
 Learned
 Unconscious
 Shared
 Integrate
 Dynamic
 Way of life
 Universal
Other forms of culture
 Dominant culture
 Subcultures
 Organizational culture
 Occupational Culture
 It has a boundary, defining role that creates a distinction between one
organization to others.
 It conveys a sense of identity for organization members.
 Culture facilitates the generation of commitment to something larger than
one’s individual self-interest.
 It enhances the social system stability. Culture is the social value that helps
hold the organizations together.
 The culture serves us a sense-making and control mechanism that guides
and shapes the attitudes and behaviours of employees.
 Culture enhances the organizational commitment and increases the
consistency of employee behaviour.
 Culture reduces ambiguity among its members.
 HR activities
 -procurement,
 -allocation and
 -utilization
 Types of Countries
 -Home Country
 -Host Country
 -Other Countries
 Types of employee
 Parent Country Nationals(PCNs)
 Host Country Nationals(HCNs)
 Third Country Nationals(TCNs)
Parent Country
Nationals(PCNs)
Host Country
Nationals(HCNs)
Third Country
Nationals(TCNs)
Familiarity with home office,
goals, practices
Familiarity with the situation
in host-country
Salary & benefit
requirements lower than
that of PCNs
Easy organisational control
& coordination
Lower hiring costs May be better informed
about host country
environment
Difficulty in adapting to
foreign country
Difficulty in exercising
effective control over the
subsidiary’s operations
Host country govt. may
resent hiring TCNs
Excessive cost of selecting,
training & maintaining
expatriates
Communication problems
with home office personnel
May not return to their
country after assignment
 The study of Geert Hofstede presented possible origins as well as
consequences for management behaviour. Initially, four dimensions were
identified that possessed universal applicability across cultures, then a fifth
subsequently being added
Power distance
Uncertainty avoidance
Individualism versus collectivism
Masculinity versus femininity
Long-term versus short-term orientation
1. Globalisation of Business
2. Effective HRM  determinant of success in international
business
3. Indirect costs of poor performance in international
business very costly
4. Movement to network organisations from traditional
hierarchical structures
5. Significant role in implementation & control of strategies
14
Key Issues in International HRP
• Identifying top management potential early
• Identifying CSF for future international
managers
• Providing developmental opportunities
• Tracking & maintaining commitment to
individuals in international career paths
• Tying strategic business planning to HRP &
vice-versa
• Dealing with multiple business units while
focusing on global & regional strategies
15
Ethnocentric
Approach
• Key
management
positions held by
parent-country
nationals
• Appropriate
during early
phases
• P&G, Philips
Polycentric
Approach
• Host-country
nationals hired to
manage
subsidiaries
• Parent-country
nationals occupy
key positions at
corporate HQ
• HUL
Geocentric
Approach
• Seeks best
people for key
jobs, irrespective
of nationality
• Underlying
principle of a
global
corporation
• Colgate-
Palmolive
Regiocentric
Approach
• Variation of
staffing policy to
suit particular
geographic areas
• Provides a
'stepping stone'
for a firm wishing
to move from an
ethnocentric or
polycentric
approach to a
geocentric
approach
16
3 categories of employees can be hired – parent country nationals (PCNs),
host country nationals (HCNs) & third country nationals (TCNs)
17
Determining the
need for an
expatriate
Selection
Process
Pre-assignment
training
Departure
Post-arrival
Orientation &
Training
Crisis &
Adjustment
Crisis &
Failure
Repatriation
& Adjustment
Reassignment
Abroad
Expatriate
Selection
Family
Req’ments
Cross-cultural
Suitability
MNC
Req’ments
Language
Country-
cultural
Req’ments
Technical
Ability
Individual
Situation
Expatriate Selection
 The work of Trompenaars and Hampden-Turner (1997) serve to
supplement Hofstede’s study by offering an alternative set of cultural
dimensions, and by placing a focus on meanings, or humans’
interpretations of the world around them.
Universalism versus particularism
Individualism versus communitarianism
Achievement versus ascription
Neutral versus affective
Specificity versus diffuseness
Sequential versus synchronic
Inner versus outer directedness
Objectives to be achieved
• Attract qualified & interested employees
• Facilitate movement of expatriates between subsidiaries
• Consistent & reasonable relationship between pay levels
• Cost-effective
Problems faced in deciding remuneration package
• Discrepancies in pay between parent, host & third country
nationals
• Vary compensation based on family situation of expat
• Remuneration when re-entering parent-country
organisation
• Must accommodate changes in international business
environment
20
Preparation
Physical
Relocation
Transition
Readjustment
 The activity of bringing
the expat back to the
home country
 Can cause re-entry
shock or reverse culture
shock
 Reasons
• Posting period over
• Children’s education
• Not happy with overseas
assignment
• Failure to do a good job
21
22
1. Cross Cultural Training
2. Language Training
3. Practical Training
4. Management Development &
Strategy
23
Culture shock is a term used to describe the anxiety and feelings (of
surprise, disorientation, confusion, etc.) felt when people have to operate
within an entirely different cultural or social environment, such as a foreign
country.
Handling Labour Issues
• Delegated to foreign
subsidiaries
• Labour relations centralised
when inter-subsidiary
production integration is
present
• Depends on nationality of
ownership of subsidiary
• More intervention when
subsidiary is of strategic
importance
Union Tactics
• Strike  most common tactic
• International Trade
Secretariats (ITS)
• Lobbying for restrictive
national legislations
• Intervention of ILO, UNCTAD,
EU & OECD
• Principles of ILO
• Freedom of associations
• Right to organise &
collectively bargain
• Abolition of forced labour
• Non-discrimination in
employment
24
 Culture – customs, beliefs, norms & values that guide behaviour of
people in a society or passed on from one generation to the next
 Multiculturalism – people from many cultures (countries) interact
regularly
 Benefits
• Greater creativity & innovation
• Sensitivity in dealing with foreign customers
• Possibilities of hiring best talent
• ‘Super organisational culture’
• Universally acceptable HR policies & practices
 Functions of IHR manager
• Possess strong personal identity
• Have knowledge of beliefs & values of different cultures
• Display sensitivity
• Communicate clearly according to the cultural group
• Cultivate cosmopolitan outlook & attitudes
25
Evaluation and reward systems are important
mechanisms for implementing strategies
Agency theory
goal incongruence
Direct monitoring of subsidiary managers
MNC’s overall objectives
importance of the subsidiary
the cultural distance
subsidiary size
differentiated use of IHRM functions
Use of MNC-wide reward criteria
recruitment and selection
international experience
horizontal rotations
use third country nationals
subsidiary managers’ training
international management teams
performance evaluation and reward systems
practical significance
Report standard deviations
degree of intra-country variation
national culture constrains
Do not equate a country effect
cultural differences
Intraclass correlation
 The findings of this study have reiterated the close
link between international strategic management
and IHRM. They have shown that the level of input
interdependence of overseas subsidiaries, which
increases with a move toward ITN currently
propagated in literature on international business
strategy, influences a number of IHRM functions.
 co-ordination of MNC units
 level of a subsidiary’s output interdependency
 different types of resources
 symmetry between home and host country culture
 implementing integrated network structures
Thanks for
Patient Hearing
Cultural consequences of IHRM on company’s values, behavior, institutions, organizations & across nation

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Cultural consequences of IHRM on company’s values, behavior, institutions, organizations & across nation

  • 1. 1
  • 2. 2 Submitted to: Md. Abdul Muhith Chowdhury Senior Lecturer Department of Business Administration Leading University, Sylhet
  • 3. Md. Alimuzzaman 1201010249 Mahmudul Hasan 1201010181 Mahmudul Karim 1201010205 Masum Hussain 1201010202 Zakiatunnessa Uma 1201010007 Rabeya Rahman 1201010091
  • 4.  Culture: It’s the characteristics of a particular group of people defined by everything from language to behavior.  Company: It is a voluntary association formed and organized to carry on a business.  Values: Values refers to stable life goals that people have, reflecting what is most important to them.  Behavior: Behavior is the range of actions and mannerisms made but individuals , organisms or an artificial entities.  Organization: an institution or social unit, composed of two or more people for achieving common goal under formal procedure.  Across nation: in a global arena crossing the national boundary.  IHRM: The process of procuring, allocating and effectively utilising human resources in an international business is called international human resources management (IHRM).
  • 5.  Globalization is an important factor that influences organizations that compete for customers with high expectations for performance, quality, and low cost. International movements of goods and services have accelerated exponentially to $7.9 trillion. Trade barriers have decreased with the advent of free trade zones in Europe, North America and Asia, including the European Union (EU), North American Free Trade Agreement (NAFTA), and the Association of Southeast Asian Nations (ASEAN).
  • 6. Organizational and HR principles associated with liberal market economies are as follows:  ‘freedom to manage’;  emphasis on short-term competition;  flexible deployment of staff;  pay linked to individual performance;  training regarded as an ‘overhead’.
  • 7. Clearly, there are some powerfully intuitive connections between the cultural stereotypes and orientations theorized by Hall and Hall (1990), Hofstede (2001) and Trompenaars (1993), and observed manifestations of HRM across regions.  preferred organizational structures – flat/tall, consultative/authoritarian, and so on (power distance);  recruitment, whether based on merit or nepotism (achievement v. ascription, high context);  whether pay is individually determined (individualism v. collectivism);  the level of statutory regulation in employment (uncertainty avoidance);  maternity, paternity, childcare provisions, and so on (masculinity v. femininity).
  • 8.  A culture refers to a system of shared meaning held by the organization’s members that distinguishes the organization from other organizations. It is understood as the customs, beliefs, norms and values that guide the behaviour of the people.  It has normative value  It is a group phenomenon  Passed on from generation to generation.
  • 9.  Learned  Unconscious  Shared  Integrate  Dynamic  Way of life  Universal Other forms of culture  Dominant culture  Subcultures  Organizational culture  Occupational Culture
  • 10.  It has a boundary, defining role that creates a distinction between one organization to others.  It conveys a sense of identity for organization members.  Culture facilitates the generation of commitment to something larger than one’s individual self-interest.  It enhances the social system stability. Culture is the social value that helps hold the organizations together.  The culture serves us a sense-making and control mechanism that guides and shapes the attitudes and behaviours of employees.  Culture enhances the organizational commitment and increases the consistency of employee behaviour.  Culture reduces ambiguity among its members.
  • 11.  HR activities  -procurement,  -allocation and  -utilization  Types of Countries  -Home Country  -Host Country  -Other Countries  Types of employee  Parent Country Nationals(PCNs)  Host Country Nationals(HCNs)  Third Country Nationals(TCNs)
  • 12. Parent Country Nationals(PCNs) Host Country Nationals(HCNs) Third Country Nationals(TCNs) Familiarity with home office, goals, practices Familiarity with the situation in host-country Salary & benefit requirements lower than that of PCNs Easy organisational control & coordination Lower hiring costs May be better informed about host country environment Difficulty in adapting to foreign country Difficulty in exercising effective control over the subsidiary’s operations Host country govt. may resent hiring TCNs Excessive cost of selecting, training & maintaining expatriates Communication problems with home office personnel May not return to their country after assignment
  • 13.  The study of Geert Hofstede presented possible origins as well as consequences for management behaviour. Initially, four dimensions were identified that possessed universal applicability across cultures, then a fifth subsequently being added Power distance Uncertainty avoidance Individualism versus collectivism Masculinity versus femininity Long-term versus short-term orientation
  • 14. 1. Globalisation of Business 2. Effective HRM  determinant of success in international business 3. Indirect costs of poor performance in international business very costly 4. Movement to network organisations from traditional hierarchical structures 5. Significant role in implementation & control of strategies 14
  • 15. Key Issues in International HRP • Identifying top management potential early • Identifying CSF for future international managers • Providing developmental opportunities • Tracking & maintaining commitment to individuals in international career paths • Tying strategic business planning to HRP & vice-versa • Dealing with multiple business units while focusing on global & regional strategies 15
  • 16. Ethnocentric Approach • Key management positions held by parent-country nationals • Appropriate during early phases • P&G, Philips Polycentric Approach • Host-country nationals hired to manage subsidiaries • Parent-country nationals occupy key positions at corporate HQ • HUL Geocentric Approach • Seeks best people for key jobs, irrespective of nationality • Underlying principle of a global corporation • Colgate- Palmolive Regiocentric Approach • Variation of staffing policy to suit particular geographic areas • Provides a 'stepping stone' for a firm wishing to move from an ethnocentric or polycentric approach to a geocentric approach 16 3 categories of employees can be hired – parent country nationals (PCNs), host country nationals (HCNs) & third country nationals (TCNs)
  • 17. 17 Determining the need for an expatriate Selection Process Pre-assignment training Departure Post-arrival Orientation & Training Crisis & Adjustment Crisis & Failure Repatriation & Adjustment Reassignment Abroad
  • 19.  The work of Trompenaars and Hampden-Turner (1997) serve to supplement Hofstede’s study by offering an alternative set of cultural dimensions, and by placing a focus on meanings, or humans’ interpretations of the world around them. Universalism versus particularism Individualism versus communitarianism Achievement versus ascription Neutral versus affective Specificity versus diffuseness Sequential versus synchronic Inner versus outer directedness
  • 20. Objectives to be achieved • Attract qualified & interested employees • Facilitate movement of expatriates between subsidiaries • Consistent & reasonable relationship between pay levels • Cost-effective Problems faced in deciding remuneration package • Discrepancies in pay between parent, host & third country nationals • Vary compensation based on family situation of expat • Remuneration when re-entering parent-country organisation • Must accommodate changes in international business environment 20
  • 21. Preparation Physical Relocation Transition Readjustment  The activity of bringing the expat back to the home country  Can cause re-entry shock or reverse culture shock  Reasons • Posting period over • Children’s education • Not happy with overseas assignment • Failure to do a good job 21
  • 22. 22 1. Cross Cultural Training 2. Language Training 3. Practical Training 4. Management Development & Strategy
  • 23. 23 Culture shock is a term used to describe the anxiety and feelings (of surprise, disorientation, confusion, etc.) felt when people have to operate within an entirely different cultural or social environment, such as a foreign country.
  • 24. Handling Labour Issues • Delegated to foreign subsidiaries • Labour relations centralised when inter-subsidiary production integration is present • Depends on nationality of ownership of subsidiary • More intervention when subsidiary is of strategic importance Union Tactics • Strike  most common tactic • International Trade Secretariats (ITS) • Lobbying for restrictive national legislations • Intervention of ILO, UNCTAD, EU & OECD • Principles of ILO • Freedom of associations • Right to organise & collectively bargain • Abolition of forced labour • Non-discrimination in employment 24
  • 25.  Culture – customs, beliefs, norms & values that guide behaviour of people in a society or passed on from one generation to the next  Multiculturalism – people from many cultures (countries) interact regularly  Benefits • Greater creativity & innovation • Sensitivity in dealing with foreign customers • Possibilities of hiring best talent • ‘Super organisational culture’ • Universally acceptable HR policies & practices  Functions of IHR manager • Possess strong personal identity • Have knowledge of beliefs & values of different cultures • Display sensitivity • Communicate clearly according to the cultural group • Cultivate cosmopolitan outlook & attitudes 25
  • 26. Evaluation and reward systems are important mechanisms for implementing strategies Agency theory goal incongruence Direct monitoring of subsidiary managers MNC’s overall objectives importance of the subsidiary the cultural distance subsidiary size
  • 27. differentiated use of IHRM functions Use of MNC-wide reward criteria recruitment and selection international experience horizontal rotations use third country nationals subsidiary managers’ training international management teams performance evaluation and reward systems
  • 28. practical significance Report standard deviations degree of intra-country variation national culture constrains Do not equate a country effect cultural differences Intraclass correlation
  • 29.  The findings of this study have reiterated the close link between international strategic management and IHRM. They have shown that the level of input interdependence of overseas subsidiaries, which increases with a move toward ITN currently propagated in literature on international business strategy, influences a number of IHRM functions.  co-ordination of MNC units  level of a subsidiary’s output interdependency  different types of resources  symmetry between home and host country culture  implementing integrated network structures