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University of Delaware Update
               Presentation to the LTC – 4-2-2009




Mathieu Plourde, LMS Project Leader/Instructional Designer
                    IT-User Services
Presentation Plan
1. Sakai@UD
      I.     Metrics
      II.    LMS Committee
      III.   FAQ and Documentation Efforts
      IV.    Project Sites
      V.     Farewell to WebCT
2. Drupal CMS
3. IT Reorganization

                                                              2
4/2/2009                LTC - University of Delaware Update
1. Sakai@UD
• Deployed in full production since September
  2008.
• Phasing out WebCT 4.1
• UDLMS project site to follow our progress:
       • http://www.udel.edu/udlms/




                                                              3
4/2/2009                LTC - University of Delaware Update
I. Sakai@UD Metrics
                                              Warning!
                   The following data is an approximation.




        CONTROLLED                                                                 SELF-SERVICE
  Attribution: Jeffrey Beall on Flick.com                                 Attribution: Sean Munson on Flick.com




                                                                                                                  4
4/2/2009                                     LTC - University of Delaware Update
Fall Course Sites in a
                         Learning Management System at UD
1400




1200




1000


                                                                                           597
 800

                                                                                                  Sakai
                                                                                                  WebCT
 600




                                                                                    837
 400                                                                         782
                                                                  663
                                                                                           571
                                                  563
                                 508
 200
                          344
                  215

             40
   0
         2000     2001    2002   2003             2004            2005       2006   2007   2008


                                                                                                    5
  4/2/2009                             LTC - University of Delaware Update
Spring Course Sites in a
                       Learning Management System at UD
1200




1000




 800

                                                                                         723


                                                                                                Sakai
 600

                                                                                                WebCT


                                                                           797
 400                                                                              782
                                                                676
                                                596
                               453
 200
                        365                                                              362
                219
         141
   0
         2001   2002    2003   2004             2005            2006       2007   2008   2009


                                                                                                  6
  4/2/2009                           LTC - University of Delaware Update
Proportion of Course Sites

            Fall 2008                                         Spring 2009




                                                                  33%
               49%      WebCT                                               WebCT

      51%               Sakai                                               Sakai
                                                       67%




                                                                                    7
4/2/2009                LTC - University of Delaware Update
Unique Faculty Users
• Unique faculty who have created at least one
  Sakai course:

   Fall 2008                                             346
   Winter 2009                                            68
   Spring 2009                                           432
   Unique (all semesters) ½ Faculty                      573


                                                               8
4/2/2009           LTC - University of Delaware Update
II. LMS Committee

• Original Purpose: Select an LMS
• Current Purpose: Serve as Ambassadors
       • Coordinated by IT and the Vice-Provost
       • Faculty members from all seven colleges
       • IT staff involved with Sakai
• Ambassadors Role
       • Gather feedback
                                                                 Quarterly Meetings
       • Pass information around                                          +
       • Troubleshoot in their unit                              Collaboration Space

                                                                                       9
4/2/2009                   LTC - University of Delaware Update
http://tinyurl.com/UD-UseCases
                                                         10
4/2/2009           LTC - University of Delaware Update
III. FAQ and Documentation Efforts
                                                                                    Changed the Help home page to
                                                                                    direct users to the Support and
                                                                                              Training site.


                                                                                    Integrated the UD Google search
                                                                                                 engine.




           Created a list of FAQs. This list is
            driven by the number of Help
                  Center requests.



                                                                                                                  11
4/2/2009                                      LTC - University of Delaware Update
IV. Sakai@UD Project Sites
• Since February 2009, faculty and staff can create
  project sites.
• Same tools, different purposes:
           Collaboration
       •
           File storage
       •
           Not associated with a course roster
       •
           Different roles and permissions
       •




                                                                  12
4/2/2009                    LTC - University of Delaware Update
V. Farewell to WebCT




                                                      Attribution: Creativity+ Timothy K Hamilton on Flick.com


                                                                                                       13
4/2/2009        LTC - University of Delaware Update
Sakai Project Implementation Overview
      = Done




                                   Metrics           Fall 2008
                                                                                                         Metrics       Spring 2009 (in progress)
                                   Sakai sites       597 course sites
                                                                                                         Sakai sites   723 course sites
        Begin full                 WebCT sites       571 course sites
       operational                                                                                       WebCT sites   362 course sites
                                   Target            20% of course sites on Sakai
       support for                                                                                       Target        50% of course sites on Sakai
                                   Actual            51% of course sites on Sakai
          Sakai                                                                                          Actual        67% of course sites on Sakai



                                  Departmental demos, faculty developing and delivering their courses,
                                    self-help, workshops, individual consultations + WebCT support




             FALL ‘08                                                            SPRING ‘09
                                                         WINTER ‘09                                                                 SUMMER ‘09



                                                       Faculty survey
                Project sites made
             available for Faculty/Staff                           Sakai track at Summer
                                                                      Faculty Institute


                                                                                                                             Project sites made
                                                                                          Deployment of                     available for students
                                                                                            Sakai 2.6

       4/2/2009                                        LTC - University of Delaware Update                                                            14
Information Technologies                                                                                                                  Updated March 26, 2009
Sakai Project Implementation Overview


       End of Blackboard full operational
            support for WebCT 4.1
                                                                                                                                  End of WebCT
                                                                                                                                  support at UD
                                                      Faculty developing and delivering their courses, self-help,
                                                                 Workshops, individual consultations




             FALL ‘09                                                                  SPRING ‘10
                                                              WINTER ‘10                                                            SUMMER ‘10




          Metrics          Fall 2009                                             Metrics           Spring 2010
          Target           80% of course sites on Sakai                          Target            95% of course sites on Sakai




       4/2/2009                                             LTC - University of Delaware Update                                                   15
Information Technologies                                                                                                              Updated March 26, 2009
Categories of Faculty Users
                                                                           I’m waiting until the next
                                                                            semester I am teaching.
• Prior WebCT Users:
           Migrated all their courses to Sakai.
       •                                                 Sakai is missing a feature
                                                              I had in WebCT!
           Migrated some courses to Sakai.
       •
           Did not migrate anything yet, but intends to do so.
       •
           Did not migrate, and does not intend to.
       •                                                 I hope to catch up during
                                                                                        slower times, like Summer.
 I’m about to retire, so   I don’t need an LMS anymore.
     don’t bug me!
                                 I did not know about                                   Show me what is available
                                WebCT, but Sakai is great!
• Other Users:                                                                                  at UD.

       • New to using a LMS.
                                                                           I don’t need any technology
       • New UD Faculty.                                                       to teach my course!

       • Non-Users.         I’m doing just fine with
                                     my own Web 2.0 stuff.
                                                                                                               16
4/2/2009                             LTC - University of Delaware Update
2. Drupal CMS

• Drupal is being deployed as a centrally-
  supported content management
  system at UD
       • Educational practices have not been
         discussed… yet!




                                                            17
4/2/2009              LTC - University of Delaware Update
Selecting Drupal
• Information Technologies (IT) chaired CMS committee
           faculty and staff from UD colleges
       •
           administrative staff
       •
           IT staff
       •
           staff from UD Office of Communication and Marketing (OCM).
       •
• Looked at…
       • Other Universities
       • Commercial CMS products
       • Open-source CMS products.

• After a series of focus group meetings, Drupal was
  selected!

                                                                    18
4/2/2009                      LTC - University of Delaware Update
What is Drupal?
Drupal is…
• A database-driven web application written in PHP.

• An open-source Content Management System (CMS)
  freely available under the GPL.

• A community building platform.

• A web development framework. Use Drupal as a
  platform to build a broad range of web applications.
           -Source: Drupal For Education and E-Learning, Author: Bill Fitzgerald




                                                                                   19
4/2/2009                     LTC - University of Delaware Update
User Perspective of Drupal Services

                                                                    Drupal-prod
           Drupal-dev
   • Limited File system                                      • No file system access
   access                                                     • Backup nightly
   • Backup nightly                                                • DB
         • DB                                                      • File System
         • File System                                        • Content editing,
   • User performs                                            modification
   development and                                            • Implementation of
                            Drupal-test
   testing                                                    tested functionalities
                           • No user access
   • Initial content       • Backup nightly
   creation (Major                • DB
   upgrades)                      • File System
                           • IT “sandbox” –
                           testing versions,
                           updates


                                                                                        20
4/2/2009                      LTC - University of Delaware Update
Online Resources                       IT – User Ed
                                                                 Workshops
             Webdev Community
                                                               & Consultations

                           UD Drupal
       Documentation
                       Training & Support                              Drupal Workouts
                         Opportunities

              IT Help Center

                                   Mini-workshops




4/2/2009                                                                                 21
                               LTC - University of Delaware Update
Timeline for IT Drupal Services
     Drupal Selected: February 2008
•
     Preparation: February – November 2008
•
     Hire Tina: December 2008
•
     “Alpha” Development: December ‘08 – January ’09
•
     Steering Committee Formed: February 2009
•
     “Beta” Development: February – March 2009
•
     First live site: April 2009
•
     Basic Support: Summer 2009
•
     Full Support: Fall 2009
•
                                                            22
4/2/2009              LTC - University of Delaware Update
3. IT Reorganization
• Susan Foster, Leila Lyons, and Lonnie Hearn
  retired
• Carl Jacobson appointed CIO and VP-IT
• “Responsibility-based budgeting”
  will give colleges more control
       • Central services are financed by a tax
       • IT must define core services
• Mathieu Plourde appointed LMS Project Leader
• Creation of the ATS
                                                                 23
4/2/2009                   LTC - University of Delaware Update
Academic Technology Services




                                                           24
4/2/2009             LTC - University of Delaware Update
Thank You!
• Questions, Comments?

• Mathieu Plourde
     LMS Project Leader/Instructional Designer – IT-User Services
     mathieu@udel.edu
     302-831-4060

     http://udel.edu/~mathieu
     http://twitter.com/mathplourde
     http://www.slideshare.net/mathplourde
     Facebook, LinkedIn: Mathieu Plourde




                                                                       25
4/2/2009                         LTC - University of Delaware Update

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4-2-2009 UD Update LTC0409

  • 1. University of Delaware Update Presentation to the LTC – 4-2-2009 Mathieu Plourde, LMS Project Leader/Instructional Designer IT-User Services
  • 2. Presentation Plan 1. Sakai@UD I. Metrics II. LMS Committee III. FAQ and Documentation Efforts IV. Project Sites V. Farewell to WebCT 2. Drupal CMS 3. IT Reorganization 2 4/2/2009 LTC - University of Delaware Update
  • 3. 1. Sakai@UD • Deployed in full production since September 2008. • Phasing out WebCT 4.1 • UDLMS project site to follow our progress: • http://www.udel.edu/udlms/ 3 4/2/2009 LTC - University of Delaware Update
  • 4. I. Sakai@UD Metrics Warning! The following data is an approximation. CONTROLLED SELF-SERVICE Attribution: Jeffrey Beall on Flick.com Attribution: Sean Munson on Flick.com 4 4/2/2009 LTC - University of Delaware Update
  • 5. Fall Course Sites in a Learning Management System at UD 1400 1200 1000 597 800 Sakai WebCT 600 837 400 782 663 571 563 508 200 344 215 40 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 5 4/2/2009 LTC - University of Delaware Update
  • 6. Spring Course Sites in a Learning Management System at UD 1200 1000 800 723 Sakai 600 WebCT 797 400 782 676 596 453 200 365 362 219 141 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 6 4/2/2009 LTC - University of Delaware Update
  • 7. Proportion of Course Sites Fall 2008 Spring 2009 33% 49% WebCT WebCT 51% Sakai Sakai 67% 7 4/2/2009 LTC - University of Delaware Update
  • 8. Unique Faculty Users • Unique faculty who have created at least one Sakai course: Fall 2008 346 Winter 2009 68 Spring 2009 432 Unique (all semesters) ½ Faculty 573 8 4/2/2009 LTC - University of Delaware Update
  • 9. II. LMS Committee • Original Purpose: Select an LMS • Current Purpose: Serve as Ambassadors • Coordinated by IT and the Vice-Provost • Faculty members from all seven colleges • IT staff involved with Sakai • Ambassadors Role • Gather feedback Quarterly Meetings • Pass information around + • Troubleshoot in their unit Collaboration Space 9 4/2/2009 LTC - University of Delaware Update
  • 10. http://tinyurl.com/UD-UseCases 10 4/2/2009 LTC - University of Delaware Update
  • 11. III. FAQ and Documentation Efforts Changed the Help home page to direct users to the Support and Training site. Integrated the UD Google search engine. Created a list of FAQs. This list is driven by the number of Help Center requests. 11 4/2/2009 LTC - University of Delaware Update
  • 12. IV. Sakai@UD Project Sites • Since February 2009, faculty and staff can create project sites. • Same tools, different purposes: Collaboration • File storage • Not associated with a course roster • Different roles and permissions • 12 4/2/2009 LTC - University of Delaware Update
  • 13. V. Farewell to WebCT Attribution: Creativity+ Timothy K Hamilton on Flick.com 13 4/2/2009 LTC - University of Delaware Update
  • 14. Sakai Project Implementation Overview = Done Metrics Fall 2008 Metrics Spring 2009 (in progress) Sakai sites 597 course sites Sakai sites 723 course sites Begin full WebCT sites 571 course sites operational WebCT sites 362 course sites Target 20% of course sites on Sakai support for Target 50% of course sites on Sakai Actual 51% of course sites on Sakai Sakai Actual 67% of course sites on Sakai Departmental demos, faculty developing and delivering their courses, self-help, workshops, individual consultations + WebCT support FALL ‘08 SPRING ‘09 WINTER ‘09 SUMMER ‘09 Faculty survey Project sites made available for Faculty/Staff Sakai track at Summer Faculty Institute Project sites made Deployment of available for students Sakai 2.6 4/2/2009 LTC - University of Delaware Update 14 Information Technologies Updated March 26, 2009
  • 15. Sakai Project Implementation Overview End of Blackboard full operational support for WebCT 4.1 End of WebCT support at UD Faculty developing and delivering their courses, self-help, Workshops, individual consultations FALL ‘09 SPRING ‘10 WINTER ‘10 SUMMER ‘10 Metrics Fall 2009 Metrics Spring 2010 Target 80% of course sites on Sakai Target 95% of course sites on Sakai 4/2/2009 LTC - University of Delaware Update 15 Information Technologies Updated March 26, 2009
  • 16. Categories of Faculty Users I’m waiting until the next semester I am teaching. • Prior WebCT Users: Migrated all their courses to Sakai. • Sakai is missing a feature I had in WebCT! Migrated some courses to Sakai. • Did not migrate anything yet, but intends to do so. • Did not migrate, and does not intend to. • I hope to catch up during slower times, like Summer. I’m about to retire, so I don’t need an LMS anymore. don’t bug me! I did not know about Show me what is available WebCT, but Sakai is great! • Other Users: at UD. • New to using a LMS. I don’t need any technology • New UD Faculty. to teach my course! • Non-Users. I’m doing just fine with my own Web 2.0 stuff. 16 4/2/2009 LTC - University of Delaware Update
  • 17. 2. Drupal CMS • Drupal is being deployed as a centrally- supported content management system at UD • Educational practices have not been discussed… yet! 17 4/2/2009 LTC - University of Delaware Update
  • 18. Selecting Drupal • Information Technologies (IT) chaired CMS committee faculty and staff from UD colleges • administrative staff • IT staff • staff from UD Office of Communication and Marketing (OCM). • • Looked at… • Other Universities • Commercial CMS products • Open-source CMS products. • After a series of focus group meetings, Drupal was selected! 18 4/2/2009 LTC - University of Delaware Update
  • 19. What is Drupal? Drupal is… • A database-driven web application written in PHP. • An open-source Content Management System (CMS) freely available under the GPL. • A community building platform. • A web development framework. Use Drupal as a platform to build a broad range of web applications. -Source: Drupal For Education and E-Learning, Author: Bill Fitzgerald 19 4/2/2009 LTC - University of Delaware Update
  • 20. User Perspective of Drupal Services Drupal-prod Drupal-dev • Limited File system • No file system access access • Backup nightly • Backup nightly • DB • DB • File System • File System • Content editing, • User performs modification development and • Implementation of Drupal-test testing tested functionalities • No user access • Initial content • Backup nightly creation (Major • DB upgrades) • File System • IT “sandbox” – testing versions, updates 20 4/2/2009 LTC - University of Delaware Update
  • 21. Online Resources IT – User Ed Workshops Webdev Community & Consultations UD Drupal Documentation Training & Support Drupal Workouts Opportunities IT Help Center Mini-workshops 4/2/2009 21 LTC - University of Delaware Update
  • 22. Timeline for IT Drupal Services Drupal Selected: February 2008 • Preparation: February – November 2008 • Hire Tina: December 2008 • “Alpha” Development: December ‘08 – January ’09 • Steering Committee Formed: February 2009 • “Beta” Development: February – March 2009 • First live site: April 2009 • Basic Support: Summer 2009 • Full Support: Fall 2009 • 22 4/2/2009 LTC - University of Delaware Update
  • 23. 3. IT Reorganization • Susan Foster, Leila Lyons, and Lonnie Hearn retired • Carl Jacobson appointed CIO and VP-IT • “Responsibility-based budgeting” will give colleges more control • Central services are financed by a tax • IT must define core services • Mathieu Plourde appointed LMS Project Leader • Creation of the ATS 23 4/2/2009 LTC - University of Delaware Update
  • 24. Academic Technology Services 24 4/2/2009 LTC - University of Delaware Update
  • 25. Thank You! • Questions, Comments? • Mathieu Plourde LMS Project Leader/Instructional Designer – IT-User Services mathieu@udel.edu 302-831-4060 http://udel.edu/~mathieu http://twitter.com/mathplourde http://www.slideshare.net/mathplourde Facebook, LinkedIn: Mathieu Plourde 25 4/2/2009 LTC - University of Delaware Update