In this webinar we'll explore what is DevOps culture, why it's important, and how it differs from many typical organisational cultures and why. We'll see some simple things we can do to help nurture a DevOps culture within our organisations, and investigate some collaboration and team patterns which can help to change behaviour to encourage DevOps to flourish.

1. Matthew Skelton
25th October 2013
What Does DevOps
Culture Feel Like?
Hosted by
UNICOM Seminars
http://blog.unicom.co.uk/
@matthewpskelton
experiencedevops.org

2. Agenda
• Introduction
– DevOps
– Culture
•
•
•
•
Common Experiences
Team Topologies
DevOps Culture in Practice
Questions

3. Background
• Software systems since 1998
• Books
– Software Operability
– Windows Package Management
• London Continuous Delivery
meetup group - londoncd.org.uk
• Experience DevOps workshops

4. Introduction

5. DevOps
• Not
– Infrastructure Automation
– New word for SysAdmin
– Devs „doing‟ Ops
– Ops „doing‟ Dev
– ...

6. DevOps
• CAMS
– Culture
– Automation
– Measurement
– Sharing
• Set of practices for rapid, reliable
software delivery

7. The „Culture Iceberg‟
Gene Kim - http://slidesha.re/1a4pjSR

8. Culture
• “a set of shared mental
assumptions that guide
interpretation and action in
organizations by defining
appropriate behavior for various
situations ” (Ravasi & Shultz, 2006)
http://www.jstor.org/stable/20159775

9. Common
Experiences

10. Team Objectives

11. Defence vs Attack?

12. DevOps Culture Feels Like
• A sports team playing to win
– Multi-part objectives
• Score points
• Defend
– Success comes from the shared, joint
objectives
– Optimising for only points or defence
is not effective

13. In Sync?

14. In Sync

15. DevOps Culture Feels Like
• A band of musicians
– In time, in tune, „in the groove‟ 
– Different specialisms, one goal

16. Progress vs Maintenance

17. Progress vs Maintenance

18. DevOps Culture Feels Like
• A reliable vehicle
– Repairs done, journeys completed
– Optimising for either repairs or
progress is not effective

19. Team Topologies

20. Topology shapes interactions

21. Topology shapes interactions

22. Further Reading
• http://wp.me/p22rdq-dx
• http://slidesha.re/1bl3DUS

23. DevOps Culture in
Practice

24. THEM!

25. THEM!

26. Pairing – Devs and Ops

27. Version Control for All ™

28. First-Class Operability

29. Devs On Call

30. No More Budget Battles

31. Summary

32. DevOps Culture Feels Like
• A sports team playing to win
– Multi-part objective: score, prevent
loss
• A band of musicians
– In time, in tune, „in the groove‟
• A reliable vehicle
– Repairs done, journeys completed

33. DevOps Culture Feels Like
• Never „them‟ or „they‟
– „Us‟ or „we‟ instead
• Ops pairing with Devs on code
– Logging, monitoring, <operability>
• Ops using version control (!)
• Devs concerned with operability
• No „project code‟ or budget
conflicts

34. What‟s Next?

35. The Phoenix Project

36. DevOpsDays
•
•
•
•
•
•
•
•
•
•
•
•
Ghent
Sydney
Mountain View
Hamburg
...
Tokyo
Tel Aviv
Atlanta
New York
Portland
Vancouver
Barcelona
•
devopsdays.org

37. DevOps Summit
•
•
•
•
Amsterdam, November 2012
London, May 2013
Amsterdam, November 2013
Bangalore, December 2013
• devopssummit.com

38. Experience DevOps
• A hands-on workshop for DevOps
culture
• @ExperDevOps
• Forthcoming dates:
– London: 29 October 2013
– Amsterdam: 15 November 2013
• experiencedevops.org

39. Matthew Skelton
@matthewpskelton
experiencedevops.org
Questions &
Discussion
UNICOM Seminars
http://blog.unicom.co.uk/

40. Acknowledgements
3 wheels:
http://villageenterprise.org/wpcontent/uploads/2012/08/3-wheels1.jpg
Alarm clock:
http://paranoidnews.org/wpcontent/uploads/2010/10/Alien-Hunt-Alarm-Clock.jpg
Animal on drums:
http://2.bp.blogspot.com/koVVOhTQqsg/Tw0fHSUu5xI/AAAAAAAAJU0/rEgAgwm0
Hy0/s1600/Animal+drums.jpg
Battle scene:
http://www.nationalforest.org/visit/images/location/Bos
worth_Battle1.jpg
Dinosaur oil check:
http://www.dinosaur-toys-collectorsguide.com/images/RTO-OilCheck-blog.jpg
Football pitch:
http://upload.wikimedia.org/wikipedia/en/c/ca/780pxCounter-attack.PNG
Football team:
http://www.theage.com.au/ffximage/2005/03/18/19n_u
nited_wideweb__430x282.jpg
Oil change:
http://nissanservicegreenville.com/wpcontent/uploads/2013/03/oil-change.png
Pairing:
http://qablog.practitest.com/wpcontent/uploads/2010/10/pair_work.jpg
RATM:
http://media.musicfeeds.com.au/files/085e4bc1c1d03f2
97fd307107b172f7f.jpg
SCM logos:
http://kevinpelgrims.com/blog/files/images/2012/07/vc_
logos.png
THEM! Film still:
http://mikesirota.files.wordpress.com/2012/03/athem.jpg
THEM! Poster:
http://www.standbyformindcontrol.com/wpcontent/uploads/2012/12/Them-Poster.jpeg?9d7bd4