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Content: A Reality Check
for Business in 2015
13 Smart Marketing Realities you Cannot Afford to
Ignore Anymore
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Letā€™s Start With 2 Case Studies
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Marcus Sheridan: River Pools and Spas
in Warsaw,Virginia
ā€¢ā€ÆAnswered the questions
heā€™d answered for years
ā€¢ā€ÆWrote them down as blog
posts.
ā€¢ā€ÆCustomers Qualified
themselves
ā€¢ā€Æ2007: Spent $250K in
advertising to achieve $4
million in sales.
ā€¢ā€Æ2011: Spent $20K to achieve
$4.5 Million in sales
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Letā€™s Start with 2 Case Studies
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
ALS Ice Bucket Challenge
ā€¢ā€ÆRaised over $100 Million in one
month
ā€¢ā€ÆAccessible and Fun
ā€¢ā€ÆUser-Generated, based on what
the PEOPLE wanted to do/say
ā€¢ā€ÆNetworked Social Proof
ā€¢ā€ÆUnderstandable, compelling cause
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Content is at the center of both
stories:
!ā€Æ Company Generated Content
!ā€Æ User-Generated Content
What can we learn from them?
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Your # 1 goal:
to be the trusted, respected, expert
resource within your business
industry.
Wherever your customers may be.
To succeed onlineā€¦
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Content is Essential
Because
Social Media wonā€™t work without
SOMETHING
to put on the platform
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Digital Marketing without content is
likeā€¦
A hamburger without meat
A bucket without water
A gun without ammunition
A suitcase without clothes
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Social Media is the Fire
Content is the gasoline.
-ā€ÆJay Baer YouTility
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Be useful.
Marketing isā€¦
what the customer wants..
not what you want to tell them.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Give away content
that people would
pay for.
Whatā€™s in it for you?
The power of the sharing
economy.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Change your
mindset.
If you set them freeā€¦ they will
be yours forever.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Change your game
plan.
ā€œOld schoolā€ marketing in the
ā€œnew schoolā€™sā€ platform
doesnā€™t work.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Trust doesnā€™t come
(or stay) free.
You have to work to build it and
you have to work to keep it.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Authentic stories &
conversations.
What you do for your customers
creates the story, all you have
to do is tell it.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
They donā€™t want to
talk to youā€¦yet.
Before they buy from you, they
will research (aka ā€œstalkā€) you.
Calling is a last resort.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
The customer controls
the marketplace.
Meet their demands or they will
find someone who will.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
The one with the
(best) content wins.
If everything else is the same,
content tips the scales.
Winner takes all.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Get your employees
on the bandwagon.
Start hiring differently
Your company culture needs a
facelift.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Your biggest
competition?
Lost teeth
first steps
bad days
kittens.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Nothing stays the
same.
Be ready to adapt.
Anyone buy a cassette lately?
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Know your
customer.
ā€œEveryoneā€ is not your customer
Buyer Personas
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Where do you
start?
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Do you know your
customer?
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Buyer Personas
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Buyer Personas?
Buyer personas are fictional
representations of your ideal
customers. They are based on real
data about customer demographics
and online behavior, along with
educated speculation about their
personal histories, motivations and
concerns.
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Buyer Personas:
Questions to ask
!ā€Æ What is their job/role?
!ā€Æ What are their demographics?
!ā€Æ What does a day in their life look like?
!ā€Æ What are their challenges or pain points? What do you
help them solve?
!ā€Æ Where do they go for information?
!ā€Æ What do they value most? What are their goals?
!ā€Æ What are their common objections to products or
services?
!ā€Æ What do they search for on Google?
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Resources
!ā€ÆMaximize Digital Media!
!ā€ÆHubSpot
!ā€ÆMarketo
!ā€ÆYouTility by Jay Baer
http://www.youtilitybook.com/
!ā€ÆConvince and Convert (Jayā€™s Blog)
!ā€ÆContent Marketing Institute
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Tools for Curation
(Content Discovery)
Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
Tools for Organizing
!ā€ÆEvernote
!ā€Æ (This will change your life!)
!ā€ÆDropbox or Google Drive
!ā€ÆPocket (save things for later)
!ā€ÆBuffer (posting to multiple channels)
!ā€Æ Helpful for teams

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Content Marketing: A Reality Check for your Business in 2015

  • 1. Content: A Reality Check for Business in 2015 13 Smart Marketing Realities you Cannot Afford to Ignore Anymore
  • 2. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Letā€™s Start With 2 Case Studies
  • 3. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Marcus Sheridan: River Pools and Spas in Warsaw,Virginia ā€¢ā€ÆAnswered the questions heā€™d answered for years ā€¢ā€ÆWrote them down as blog posts. ā€¢ā€ÆCustomers Qualified themselves ā€¢ā€Æ2007: Spent $250K in advertising to achieve $4 million in sales. ā€¢ā€Æ2011: Spent $20K to achieve $4.5 Million in sales
  • 4. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Letā€™s Start with 2 Case Studies
  • 5. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com ALS Ice Bucket Challenge ā€¢ā€ÆRaised over $100 Million in one month ā€¢ā€ÆAccessible and Fun ā€¢ā€ÆUser-Generated, based on what the PEOPLE wanted to do/say ā€¢ā€ÆNetworked Social Proof ā€¢ā€ÆUnderstandable, compelling cause
  • 6. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Content is at the center of both stories: !ā€Æ Company Generated Content !ā€Æ User-Generated Content What can we learn from them?
  • 7. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Your # 1 goal: to be the trusted, respected, expert resource within your business industry. Wherever your customers may be. To succeed onlineā€¦
  • 8. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Content is Essential Because Social Media wonā€™t work without SOMETHING to put on the platform
  • 9. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Digital Marketing without content is likeā€¦ A hamburger without meat A bucket without water A gun without ammunition A suitcase without clothes
  • 10. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Social Media is the Fire Content is the gasoline. -ā€ÆJay Baer YouTility
  • 11. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Be useful. Marketing isā€¦ what the customer wants.. not what you want to tell them.
  • 12. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Give away content that people would pay for. Whatā€™s in it for you? The power of the sharing economy.
  • 13. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Change your mindset. If you set them freeā€¦ they will be yours forever.
  • 14. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Change your game plan. ā€œOld schoolā€ marketing in the ā€œnew schoolā€™sā€ platform doesnā€™t work.
  • 15. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Trust doesnā€™t come (or stay) free. You have to work to build it and you have to work to keep it.
  • 16. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Authentic stories & conversations. What you do for your customers creates the story, all you have to do is tell it.
  • 17. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com They donā€™t want to talk to youā€¦yet. Before they buy from you, they will research (aka ā€œstalkā€) you. Calling is a last resort.
  • 18. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com The customer controls the marketplace. Meet their demands or they will find someone who will.
  • 19. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com The one with the (best) content wins. If everything else is the same, content tips the scales. Winner takes all.
  • 20. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Get your employees on the bandwagon. Start hiring differently Your company culture needs a facelift.
  • 21. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Your biggest competition? Lost teeth first steps bad days kittens.
  • 22. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Nothing stays the same. Be ready to adapt. Anyone buy a cassette lately?
  • 23. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Know your customer. ā€œEveryoneā€ is not your customer Buyer Personas
  • 24. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Where do you start?
  • 25. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Do you know your customer?
  • 26. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Buyer Personas
  • 27. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Buyer Personas? Buyer personas are fictional representations of your ideal customers. They are based on real data about customer demographics and online behavior, along with educated speculation about their personal histories, motivations and concerns.
  • 28. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com
  • 29. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Buyer Personas: Questions to ask !ā€Æ What is their job/role? !ā€Æ What are their demographics? !ā€Æ What does a day in their life look like? !ā€Æ What are their challenges or pain points? What do you help them solve? !ā€Æ Where do they go for information? !ā€Æ What do they value most? What are their goals? !ā€Æ What are their common objections to products or services? !ā€Æ What do they search for on Google?
  • 30. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Resources !ā€ÆMaximize Digital Media! !ā€ÆHubSpot !ā€ÆMarketo !ā€ÆYouTility by Jay Baer http://www.youtilitybook.com/ !ā€ÆConvince and Convert (Jayā€™s Blog) !ā€ÆContent Marketing Institute
  • 31. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Tools for Curation (Content Discovery)
  • 32. Ā© Maximize Digital Media, 2015 | MaximizeDigitalMedia.com Tools for Organizing !ā€ÆEvernote !ā€Æ (This will change your life!) !ā€ÆDropbox or Google Drive !ā€ÆPocket (save things for later) !ā€ÆBuffer (posting to multiple channels) !ā€Æ Helpful for teams