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Training in tough times Donald Clark Clark
Scottish Government Expenditure
Barnett formula (1979) Ruth Spellman (CEO of CIM)
Leadership….. Charismatic(born not made) Trait (key qualities),  Contingency (look at environment) Situational (different for every situation), Behavioural(one can learn how to lead) Participative (collaborative and inclusive) Transformational (inspire followers).  ETC
Professor Frank Dobbin (Harvard) “Practices that target managerial bias through … diversity training, show virtually no effect.”  “Research to date suggests that… training often generates a backlash.”
Local Government   “find savings… new approaches need to be considered, including service redesign, more joint working and collaboration“    Audit Scotland
Wikipedia  			2001 iTunes  2001 Xbox 				2001 Bitorrent2002 Myspace2003 Facebook2003 Flickr2004 Youtube2005 Twitter  2006  
+ East Sussex County Council  + Sussex Police Moved to web    costs > £2000 to £500 on web  No drop in quality Average responses up from 16 to 34 per job 900k in 2006, spent £236k (2009)
7 evils of training delivery 1. Duplication of effort2. Tyranny of time3. Tyranny of location4. Old fashioned practice5. High cost6. Non-scalable  7. LOW USE OF TECHNOLOGY
7 principles of training delivery in recession 1. Achieve more with less  optimise limited budgets and time2. Fast access to learning  available 24x7 at point of need3. Flexible  respond quickly to organisation’s needs4. Raise productivity  skills & knowledge when needed5. Reduce carbon footprint  reduce travel & meeting costs6. Scalable  learners/resources/experts 7. EMBRACE TECHNOLOGY
From here to there……
Change management Kotter’s 8 steps Urgency Guiding team Vision Communicate Empower Short-term wins Build momentum Nurture new culture
Change management Kotter’s 8 steps Urgency - CUTS Guiding team – SENIOR ENDORSEMENT Vision – COMMIT TO COST SAVINGS (ROI) Communicate - DETAILS Empower – COLLABORATION Short-term wins – MANAGEMENT, ABSENTEEISM Build momentum - COMMUNITY Nurture new culture – BURN BRIDGES
Collaboration - learningpool
Happy  Birthday
Email donald.clark@hotmail.co.uk Blog http://donaldclarkplanb.blogspot.com/ Twitter @donaldclark Facebook DonaldClark
Cut the crap……. Cognitive overload…    Learning objectives     ‘Introduction’  History of…… Legislative detail…….    Glossary    Abandon fixed times  Happy sheets
Cut a long story short……. Cognitive overload…    Learning objectives     ‘Introduction’  History of…… Legislative detail…….    Glossary    Abandon fixed times  Happy sheets
Cut a long story short……. Cognitive overload…    Learning objectives     ‘Introduction’  History of…… Legislative detail…….    Glossary    Abandon fixed times  Happy sheets
Cut a long story short……. Cognitive overload…    Learning objectives     ‘Introduction’  History of…… Legislative detail…….    Glossary    Abandon fixed times  Happy sheets

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Donald Clark - Training in Tough Times

  • 1. Training in tough times Donald Clark Clark
  • 2.
  • 3.
  • 5. Barnett formula (1979) Ruth Spellman (CEO of CIM)
  • 6. Leadership….. Charismatic(born not made) Trait (key qualities), Contingency (look at environment) Situational (different for every situation), Behavioural(one can learn how to lead) Participative (collaborative and inclusive) Transformational (inspire followers). ETC
  • 7.
  • 8.
  • 9.
  • 10. Professor Frank Dobbin (Harvard) “Practices that target managerial bias through … diversity training, show virtually no effect.” “Research to date suggests that… training often generates a backlash.”
  • 11. Local Government “find savings… new approaches need to be considered, including service redesign, more joint working and collaboration“ Audit Scotland
  • 12.
  • 13.
  • 14.
  • 15. Wikipedia 2001 iTunes 2001 Xbox 2001 Bitorrent2002 Myspace2003 Facebook2003 Flickr2004 Youtube2005 Twitter 2006  
  • 16.
  • 17.
  • 18. + East Sussex County Council + Sussex Police Moved to web costs > £2000 to £500 on web  No drop in quality Average responses up from 16 to 34 per job 900k in 2006, spent £236k (2009)
  • 19. 7 evils of training delivery 1. Duplication of effort2. Tyranny of time3. Tyranny of location4. Old fashioned practice5. High cost6. Non-scalable 7. LOW USE OF TECHNOLOGY
  • 20. 7 principles of training delivery in recession 1. Achieve more with less  optimise limited budgets and time2. Fast access to learning  available 24x7 at point of need3. Flexible  respond quickly to organisation’s needs4. Raise productivity  skills & knowledge when needed5. Reduce carbon footprint  reduce travel & meeting costs6. Scalable learners/resources/experts 7. EMBRACE TECHNOLOGY
  • 21. From here to there……
  • 22. Change management Kotter’s 8 steps Urgency Guiding team Vision Communicate Empower Short-term wins Build momentum Nurture new culture
  • 23. Change management Kotter’s 8 steps Urgency - CUTS Guiding team – SENIOR ENDORSEMENT Vision – COMMIT TO COST SAVINGS (ROI) Communicate - DETAILS Empower – COLLABORATION Short-term wins – MANAGEMENT, ABSENTEEISM Build momentum - COMMUNITY Nurture new culture – BURN BRIDGES
  • 26. Email donald.clark@hotmail.co.uk Blog http://donaldclarkplanb.blogspot.com/ Twitter @donaldclark Facebook DonaldClark
  • 27. Cut the crap……. Cognitive overload… Learning objectives  ‘Introduction’  History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
  • 28. Cut a long story short……. Cognitive overload… Learning objectives  ‘Introduction’  History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
  • 29. Cut a long story short……. Cognitive overload… Learning objectives  ‘Introduction’  History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
  • 30. Cut a long story short……. Cognitive overload… Learning objectives  ‘Introduction’  History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets