6. Leadership….. Charismatic(born not made) Trait (key qualities), Contingency (look at environment) Situational (different for every situation), Behavioural(one can learn how to lead) Participative (collaborative and inclusive) Transformational (inspire followers). ETC
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10. Professor Frank Dobbin (Harvard) “Practices that target managerial bias through … diversity training, show virtually no effect.” “Research to date suggests that… training often generates a backlash.”
11. Local Government “find savings… new approaches need to be considered, including service redesign, more joint working and collaboration“ Audit Scotland
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15. Wikipedia 2001 iTunes 2001 Xbox 2001 Bitorrent2002 Myspace2003 Facebook2003 Flickr2004 Youtube2005 Twitter 2006
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18. + East Sussex County Council + Sussex Police Moved to web costs > £2000 to £500 on web No drop in quality Average responses up from 16 to 34 per job 900k in 2006, spent £236k (2009)
19. 7 evils of training delivery 1. Duplication of effort2. Tyranny of time3. Tyranny of location4. Old fashioned practice5. High cost6. Non-scalable 7. LOW USE OF TECHNOLOGY
20. 7 principles of training delivery in recession 1. Achieve more with less optimise limited budgets and time2. Fast access to learning available 24x7 at point of need3. Flexible respond quickly to organisation’s needs4. Raise productivity skills & knowledge when needed5. Reduce carbon footprint reduce travel & meeting costs6. Scalable learners/resources/experts 7. EMBRACE TECHNOLOGY
27. Cut the crap……. Cognitive overload… Learning objectives ‘Introduction’ History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
28. Cut a long story short……. Cognitive overload… Learning objectives ‘Introduction’ History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
29. Cut a long story short……. Cognitive overload… Learning objectives ‘Introduction’ History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets
30. Cut a long story short……. Cognitive overload… Learning objectives ‘Introduction’ History of…… Legislative detail……. Glossary Abandon fixed times Happy sheets