SlideShare a Scribd company logo
1 of 19
Managing Live Chats on your DLE
Hello! Aine Bradley [email_address] Dave Briggs [email_address] @davebriggs
How this works ,[object Object],[object Object],[object Object],[object Object],[object Object]
What we’ll cover ,[object Object],[object Object],[object Object],[object Object]
What are web chats?
Defining web chats ,[object Object],[object Object],[object Object]
Structuring web chats ,[object Object],[object Object],[object Object]
Examples of web chats
 
 
 
Using chats in e-learning
Chats in e-learning ,[object Object],[object Object],[object Object],[object Object]
Making a success of chats
You need to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Over to Aine …
Question time
What’s next ,[object Object],[object Object],[object Object]
Thank you for tuning in!

More Related Content

Viewers also liked

維基經濟學
維基經濟學維基經濟學
維基經濟學
sdfvb
 
historia de la matemática
historia de la matemáticahistoria de la matemática
historia de la matemática
aledema
 
Syracuse University SIFE Team Guatemala
Syracuse University SIFE Team Guatemala Syracuse University SIFE Team Guatemala
Syracuse University SIFE Team Guatemala
kafish01
 
Culto De Ferias - 26.07.07
Culto De Ferias - 26.07.07Culto De Ferias - 26.07.07
Culto De Ferias - 26.07.07
Jubrac Jacui
 
Wikis google docs
Wikis google docsWikis google docs
Wikis google docs
Irena Nančovska Šerbec
 

Viewers also liked (18)

MISIÓN INTERCULTURALIDAD - 1E-A
MISIÓN INTERCULTURALIDAD - 1E-AMISIÓN INTERCULTURALIDAD - 1E-A
MISIÓN INTERCULTURALIDAD - 1E-A
 
Codemotion twitter programming
Codemotion twitter programmingCodemotion twitter programming
Codemotion twitter programming
 
Agile For Website Managers
Agile For Website ManagersAgile For Website Managers
Agile For Website Managers
 
Guillems De La Historia
Guillems De La HistoriaGuillems De La Historia
Guillems De La Historia
 
維基經濟學
維基經濟學維基經濟學
維基經濟學
 
Spanish Final Project
Spanish Final ProjectSpanish Final Project
Spanish Final Project
 
historia de la matemática
historia de la matemáticahistoria de la matemática
historia de la matemática
 
Scmad Chapter14
Scmad Chapter14Scmad Chapter14
Scmad Chapter14
 
La ReconstruccióN Del PaíS
La ReconstruccióN Del PaíSLa ReconstruccióN Del PaíS
La ReconstruccióN Del PaíS
 
小企业金融业务品牌推广方案 Push(v4.0)
小企业金融业务品牌推广方案 Push(v4.0)小企业金融业务品牌推广方案 Push(v4.0)
小企业金融业务品牌推广方案 Push(v4.0)
 
Syracuse University SIFE Team Guatemala
Syracuse University SIFE Team Guatemala Syracuse University SIFE Team Guatemala
Syracuse University SIFE Team Guatemala
 
Webbit 2004: Tiger, java
Webbit 2004: Tiger, javaWebbit 2004: Tiger, java
Webbit 2004: Tiger, java
 
Podiumkunst
PodiumkunstPodiumkunst
Podiumkunst
 
280 slides
280 slides280 slides
280 slides
 
Visual Art
Visual ArtVisual Art
Visual Art
 
Culto De Ferias - 26.07.07
Culto De Ferias - 26.07.07Culto De Ferias - 26.07.07
Culto De Ferias - 26.07.07
 
The New Age Of Innovation
The New Age Of InnovationThe New Age Of Innovation
The New Age Of Innovation
 
Wikis google docs
Wikis google docsWikis google docs
Wikis google docs
 

Similar to Managing Live Chats Webinar

Online Facilitation for LeadingUp
Online Facilitation for LeadingUpOnline Facilitation for LeadingUp
Online Facilitation for LeadingUp
Susan Tenby
 
ECN Presentation - Working Together
ECN Presentation - Working TogetherECN Presentation - Working Together
ECN Presentation - Working Together
Wayne MacPhail
 
Oct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working TogetherOct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working Together
Wayne MacPhail
 
Technical Presentations
Technical PresentationsTechnical Presentations
Technical Presentations
Chris Leong
 
Pre-Collegiate - Rising Seniors, Day 1
Pre-Collegiate - Rising Seniors, Day 1Pre-Collegiate - Rising Seniors, Day 1
Pre-Collegiate - Rising Seniors, Day 1
Ali LaForce
 

Similar to Managing Live Chats Webinar (20)

Learning Pool Presentation: Maximising the usage of your DLE forums
Learning Pool Presentation: Maximising the usage of your DLE forumsLearning Pool Presentation: Maximising the usage of your DLE forums
Learning Pool Presentation: Maximising the usage of your DLE forums
 
Maximising the usage of Learning Pool's DLE forums
Maximising the usage of Learning Pool's DLE forumsMaximising the usage of Learning Pool's DLE forums
Maximising the usage of Learning Pool's DLE forums
 
Web 2.0 for Special Libraries
Web 2.0 for Special LibrariesWeb 2.0 for Special Libraries
Web 2.0 for Special Libraries
 
Online Facilitation for LeadingUp
Online Facilitation for LeadingUpOnline Facilitation for LeadingUp
Online Facilitation for LeadingUp
 
ECN Presentation - Working Together
ECN Presentation - Working TogetherECN Presentation - Working Together
ECN Presentation - Working Together
 
Oct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working TogetherOct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working Together
 
Introduction to blogging and networks
Introduction to blogging and networksIntroduction to blogging and networks
Introduction to blogging and networks
 
Youngstown session 2 online learning
Youngstown session 2 online learningYoungstown session 2 online learning
Youngstown session 2 online learning
 
Using Technology to Enhance Events
Using Technology to Enhance EventsUsing Technology to Enhance Events
Using Technology to Enhance Events
 
Technical Presentations
Technical PresentationsTechnical Presentations
Technical Presentations
 
Social and Student Success
Social and Student SuccessSocial and Student Success
Social and Student Success
 
Dan Sich CIL 2008
Dan Sich CIL 2008Dan Sich CIL 2008
Dan Sich CIL 2008
 
2015 c3 online learning part 1 & 2
2015 c3 online learning part 1 & 22015 c3 online learning part 1 & 2
2015 c3 online learning part 1 & 2
 
Digital content best_practices
Digital content best_practicesDigital content best_practices
Digital content best_practices
 
Quick Bytes: Become a Better Educator without leaving your Desk
Quick Bytes: Become a Better Educator without leaving your DeskQuick Bytes: Become a Better Educator without leaving your Desk
Quick Bytes: Become a Better Educator without leaving your Desk
 
How to Find Your Next Job Workshop - Day 2
How to Find Your Next Job Workshop - Day 2How to Find Your Next Job Workshop - Day 2
How to Find Your Next Job Workshop - Day 2
 
Strategies for Effective Web Writing
Strategies for Effective Web WritingStrategies for Effective Web Writing
Strategies for Effective Web Writing
 
Pre-Collegiate - Rising Seniors, Day 1
Pre-Collegiate - Rising Seniors, Day 1Pre-Collegiate - Rising Seniors, Day 1
Pre-Collegiate - Rising Seniors, Day 1
 
Visible Paths: Tracing the Development of an Online Tutoring Program
Visible Paths: Tracing the Development of an Online Tutoring ProgramVisible Paths: Tracing the Development of an Online Tutoring Program
Visible Paths: Tracing the Development of an Online Tutoring Program
 
Webinar: A Guide To Choosing The Right Content Formats To Win Your Audience
Webinar: A Guide To Choosing The Right Content Formats To Win Your Audience Webinar: A Guide To Choosing The Right Content Formats To Win Your Audience
Webinar: A Guide To Choosing The Right Content Formats To Win Your Audience
 

More from Paul McElvaney

LB Bexley: the generation game
LB Bexley:  the generation gameLB Bexley:  the generation game
LB Bexley: the generation game
Paul McElvaney
 
Learning Pool Webinar: Brand new new authoring tool templates
Learning Pool Webinar: Brand new new authoring tool templatesLearning Pool Webinar: Brand new new authoring tool templates
Learning Pool Webinar: Brand new new authoring tool templates
Paul McElvaney
 
Learning Pool webinar: Engage more to learn more
Learning Pool webinar: Engage more to learn moreLearning Pool webinar: Engage more to learn more
Learning Pool webinar: Engage more to learn more
Paul McElvaney
 
Totara Seminar: Wendy Henry, Lincolnshire
Totara Seminar: Wendy Henry, LincolnshireTotara Seminar: Wendy Henry, Lincolnshire
Totara Seminar: Wendy Henry, Lincolnshire
Paul McElvaney
 
Learning Pool Webinar: DLE Examples
Learning Pool Webinar: DLE Examples Learning Pool Webinar: DLE Examples
Learning Pool Webinar: DLE Examples
Paul McElvaney
 
Learning Pool Webinar: Designing Great DLE Courses
Learning Pool Webinar: Designing Great DLE CoursesLearning Pool Webinar: Designing Great DLE Courses
Learning Pool Webinar: Designing Great DLE Courses
Paul McElvaney
 

More from Paul McElvaney (20)

Innovation in Learning at LB Lambeth
Innovation in Learning at LB LambethInnovation in Learning at LB Lambeth
Innovation in Learning at LB Lambeth
 
Portsmouth hackney licence electronic assessment
Portsmouth hackney licence electronic assessmentPortsmouth hackney licence electronic assessment
Portsmouth hackney licence electronic assessment
 
LB Bexley: the generation game
LB Bexley:  the generation gameLB Bexley:  the generation game
LB Bexley: the generation game
 
Deborah Limb, Learning Pool
Deborah Limb, Learning PoolDeborah Limb, Learning Pool
Deborah Limb, Learning Pool
 
Hannah Meluish, Newport City Council
Hannah Meluish, Newport City CouncilHannah Meluish, Newport City Council
Hannah Meluish, Newport City Council
 
Rebecca Johnson, Cardiff
Rebecca Johnson, CardiffRebecca Johnson, Cardiff
Rebecca Johnson, Cardiff
 
Gary Pyke, SLSA Wales
Gary Pyke, SLSA WalesGary Pyke, SLSA Wales
Gary Pyke, SLSA Wales
 
Hazel and Kate-Unison
Hazel and Kate-UnisonHazel and Kate-Unison
Hazel and Kate-Unison
 
Learning Pool Webinar: Brand new new authoring tool templates
Learning Pool Webinar: Brand new new authoring tool templatesLearning Pool Webinar: Brand new new authoring tool templates
Learning Pool Webinar: Brand new new authoring tool templates
 
Learning Pool webinar: Engage more to learn more
Learning Pool webinar: Engage more to learn moreLearning Pool webinar: Engage more to learn more
Learning Pool webinar: Engage more to learn more
 
Totara Seminar: Sam Barbee, Learning Pool
Totara Seminar: Sam Barbee, Learning PoolTotara Seminar: Sam Barbee, Learning Pool
Totara Seminar: Sam Barbee, Learning Pool
 
Totara Seminar: Wendy Henry, Lincolnshire
Totara Seminar: Wendy Henry, LincolnshireTotara Seminar: Wendy Henry, Lincolnshire
Totara Seminar: Wendy Henry, Lincolnshire
 
Totara Seminar: Paul Brooks, Northumberland
Totara Seminar: Paul Brooks, Northumberland Totara Seminar: Paul Brooks, Northumberland
Totara Seminar: Paul Brooks, Northumberland
 
Learning Pool Webinar: Creating, editing and using images
Learning Pool Webinar: Creating, editing and using imagesLearning Pool Webinar: Creating, editing and using images
Learning Pool Webinar: Creating, editing and using images
 
Learning Pool: Work/Life Balance 2: Managing Stress Successfully
Learning Pool: Work/Life Balance 2: Managing Stress SuccessfullyLearning Pool: Work/Life Balance 2: Managing Stress Successfully
Learning Pool: Work/Life Balance 2: Managing Stress Successfully
 
Learning Pool Finance: E-learning for budget managers
Learning Pool Finance:  E-learning for budget managersLearning Pool Finance:  E-learning for budget managers
Learning Pool Finance: E-learning for budget managers
 
Learning Pool: Work life balance 1 the secrets to building confidence resili...
Learning Pool: Work life balance 1  the secrets to building confidence resili...Learning Pool: Work life balance 1  the secrets to building confidence resili...
Learning Pool: Work life balance 1 the secrets to building confidence resili...
 
Learning Pool Webinar: DLE Examples
Learning Pool Webinar: DLE Examples Learning Pool Webinar: DLE Examples
Learning Pool Webinar: DLE Examples
 
Learning Pool Webinar: Designing Great DLE Courses
Learning Pool Webinar: Designing Great DLE CoursesLearning Pool Webinar: Designing Great DLE Courses
Learning Pool Webinar: Designing Great DLE Courses
 
Learning Pool: What you ought to know about www.learningpool.com
Learning Pool: What you ought to know about www.learningpool.com Learning Pool: What you ought to know about www.learningpool.com
Learning Pool: What you ought to know about www.learningpool.com
 

Recently uploaded

Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 

Recently uploaded (20)

SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Dyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxDyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptx
 
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 

Managing Live Chats Webinar